English 
B
Rating: 5 out of 5
Everything perfect, impeccable service!
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Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 616 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 1 and 5 stars
Reset filtersK
Rating: 5 out of 5
I had some reservations after reading other reviews and was nervous but everything worked out smoothly for me and I was able to get in/out with no issues and helped save me time. Email communication was strong
M
Rating: 5 out of 5
Es war sehr bequem und unkompliziert
H
Rating: 5 out of 5
Very convenient and lockers big enough to fit in 2 suitcases. Reasonably priced and our belongings were safe.
L
Rating: 5 out of 5
Easy to use
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Q
Rating: 5 out of 5
Quick simple and effective. Well worth it for peace of mind and saving your back
L
Rating: 5 out of 5
All ok
S
Rating: 1 out of 5
The website indicated that one suitcase was allowed per locker. So we took two lockers and gambled that our backpacks could be added. In the end, 1 locker had been perfect and it would have been a waste of money. What's more, it smelled terrible and wasn't clean.
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Response from CITY-LOCKER Paris
Hello, we'd like to remind you of the size of our lockers: Locker dimensions: W.48cm x H.61cm x D.85cm. This size is suitable for most large suitcases and can hold up to 4 pieces of IATA international size cabin luggage (55 x 35 x 20cm). Indeed, if your luggage is larger, the number of pieces of luggage that can fit in a locker is smaller; we are therefore surprised to see that you mention any other information. In addition, have you contacted customer service to request a refund for the 2nd locker? As for the odors, there have indeed been problems with the drainage of waste water in the building, which we regret. It's a shame that you chose not to contact us and to spontaneously give us a bad review when everything could have been sorted out in a friendly atmosphere. We remain at your entire disposal to discuss the matter.
E
Rating: 5 out of 5
Top very
A
Rating: 5 out of 5
Very good! Security top!
M
Rating: 5 out of 5
Super handy for taking the load off during the day
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R
Rating: 5 out of 5
Easy access, clear instructions
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E
Rating: 5 out of 5
Easy access, good space in lockers.
B
Rating: 5 out of 5
It was straightforward to make the booking and the information with codes and procedures was clear and understood.
M
Rating: 5 out of 5
We like very uch this service.
P
Rating: 5 out of 5
Nice and easy. Accurate information
B
Rating: 5 out of 5
Website was easy to navigate and make payment
M
Rating: 5 out of 5
Un sistema muy práctico y económico de dejar tus maletas en un sitio seguro durante 24h.
M
Rating: 5 out of 5
My luggage is safe and secure.
L
Rating: 5 out of 5
Convenient and efficient, instant reservation and access codes
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A
Rating: 5 out of 5
Practical and efficient
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R
Rating: 5 out of 5
Easy to use, practical, economical and with a large capacity for 4 cabin bags. We will repeat for sure!
C
Rating: 5 out of 5
Very Easy to use. Very Good price and secure.
I
Rating: 5 out of 5
It was clean and easy to use it.
A
Rating: 5 out of 5
Very good
S
Rating: 5 out of 5
It is a great convenience - from booking to storage and retrieval and also the location are very good
E
Rating: 5 out of 5
Easy and good experience
T
Rating: 5 out of 5
Super convenient
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L
Rating: 5 out of 5
I was well impressed with this service. It was easy to book, the instructions were clear and it worked really well for me.
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Response from CITY-LOCKER Paris
Hello Luciana, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
S
Rating: 5 out of 5
Easy to use. Secure and private. Good value for the peace of mind to leave luggage stored for a few hours. Will be using them again in the future.
F
Rating: 5 out of 5
Easy and safe way to secure your luggage comfortably near the train station
R
Rating: 5 out of 5
It was really good and secure.
C
Rating: 5 out of 5
Simple and easy. However, it would be nice to be closer to the station.
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L
Rating: 5 out of 5
easy access and convenient location
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K
Rating: 5 out of 5
So easy!
M
Rating: 5 out of 5
Simple modality, perfect service.
R
Rating: 5 out of 5
All perfect!
C
Rating: 5 out of 5
Very well placed and easy to use
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J
Rating: 5 out of 5
How convenient! Easy to book and use the locker. Central location - close to major monuments. Impressive security.
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L
Rating: 5 out of 5
Super great service, would come anytime again