Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 612 published reviews

5 9 878 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 1 and 5 stars

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Nathalie R.

Published on 07/12/2023 à 11h36 following a purchase from 25/11/2023

Perfect

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Sara R.

Published on 07/12/2023 à 09h09 following a purchase from 03/12/2023

Ottimo servizio, davvero. Ci stanno all’interno 3 valigie da cappelliera + 2/3 zainetti.
Super consigliato!

Benoît G.

Published on 06/12/2023 à 12h12 following a purchase from 26/11/2023

Adding €15 to the price of a visit to the museum is far from welcome, but I congratulate you, you've found a way to make money since people have no other choice!

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Response from CITY-LOCKER Paris Published on 06/12/2023

Hello Benoît, Thank you very much for entrusting us with your luggage, we're sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per bag and that you can put up to 4 bags per locker or a maximum of 3.75€ per bag for one day (8:00-22:00). We hope to see you again and wish you a pleasant day!

Miguel B.

Published on 05/12/2023 à 16h16 following a purchase from 25/11/2023

Perfect service

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Angelica P.

Published on 05/12/2023 à 12h31 following a purchase from 01/12/2023

City Locker far exceeded my expectations! Our flight landed at 8am and we could not check in until 3pm. We had 2 rolling carryons and a laptop bag, this all fit in one locker with room to spare. Using the code is very easy to get in. I would recommend City Locker to any and everyone.

Marie F.

Published on 05/12/2023 à 12h24 following a purchase from 29/10/2023

very practical, well located, I'm really satisfied

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Franco C.

Published on 05/12/2023 à 12h18 following a purchase from 01/12/2023

Tutto perfetto. Grazie!

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Lydie N.

Published on 04/12/2023 à 17h18 following a purchase from 23/11/2023

Clear, practical application

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Oussama C.

Published on 04/12/2023 à 11h59 following a purchase from 18/11/2023

At the top

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DORIAN H.

Published on 04/12/2023 à 11h27 following a purchase from 24/11/2023

Fine

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Giorgio C.

Published on 04/12/2023 à 11h02 following a purchase from 24/11/2023

Ottimo servizio

Marco R.

Published on 04/12/2023 à 10h28 following a purchase from 29/11/2023

Easy and good to use. The best is the option to pay with pay-pal and the immediate sending of the email with the code.

Dimitrios P.

Published on 03/12/2023 à 23h59 following a purchase from 21/11/2023

Excellent service but a little bit tricky to reach the locker in Gare du Nord station.

Isabel S.

Published on 03/12/2023 à 22h41 following a purchase from 25/11/2023

Estuve buscando algún lugar donde dejar las mochilas y poder aprovechar el último día en Paris sin tener que perder tiempo volviendo al hotel! Cumplió perfectamente lo que buscaba! Dejamos 4 mochilas equipaje de mano tamaño normal y 2 bolsos y sobraba espacio! Calidad precio estupenda!

Prasad W.

Published on 03/12/2023 à 22h30 following a purchase from 25/11/2023

It's very convenient

MARIA CECILIA D.

Published on 03/12/2023 à 22h29 following a purchase from 23/11/2023

Buena ubicacion para nuestra visita

Antonella C.

Published on 03/12/2023 à 10h40 following a purchase from 24/11/2023

Easy to use and perfectly located!

Dyah Emiria P.

Published on 01/12/2023 à 16h31 following a purchase from 22/11/2023

Love this locker so much.
Very easy to use, sign in, drop the koffer en take it back

Jeff B.

Published on 01/12/2023 à 14h25 following a purchase from 21/11/2023

Ultra-fast online booking, ideal for taking your luggage off your hands and strolling around central Paris.

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Jesse V.

Published on 01/12/2023 à 12h51 following a purchase from 27/11/2023

I didn't receive my access code so I could not make use of my locker. After trying to call the 'hotline' four times and not being answered, i left and use another facility. I haven't received any form of contact or refund.

Response from CITY-LOCKER Paris Published on 03/12/2023

Bonjour Jesse et merci d'avoir pris le temps de porter ce problème à notre attention. Étant très soucieux de la satisfaction de nos clients, nous prenons en compte votre retour et veillons toujours à améliorer notre service afin de toujours mieux satisfaire nos clients. Cependant aucune demande de remboursement en nous a été adressée et de plus aucun mesage n'a été laissé sur le répondeur ded notre hotline demandant de vous rappeler. Les codes ont été envoyé et ont probablement été dans vos spams. Merci d'adresser votre demande à [email protected]. Au plaisir de vous revoir dans de meilleures conditions.

Michel S.

Published on 01/12/2023 à 09h47 following a purchase from 27/11/2023

difficile d'accès. serrure disfonctionelle. moche. cher

Response from CITY-LOCKER Paris Published on 04/12/2023

Bonjour, Nous sommes désolés que vous n'ayez pas appréciés votre visite chez City-Locker, pourriez-vous nous donner des informations supplémentaires afin que nous améliorions l'expérience de nos clients ? L'équipe City-Locker

Grace Consuelo I.

Published on 01/12/2023 à 08h35 following a purchase from 22/11/2023

Veramente pratico e comodo.
Mi ha permesso di girare per la città libera dai miei bagagli.
Felice di aver scoperto questo servizio.

Mailén L.

Published on 30/11/2023 à 23h09 following a purchase from 22/11/2023

Súper bien ️

Adila B.

Published on 30/11/2023 à 22h44 following a purchase from 22/11/2023

Smooth and easy transaction. Booked on the spot and received all the confirmation within seconds.

Jessica S.

Published on 30/11/2023 à 19h01 following a purchase from 23/11/2023

Very clear instructions and great location to the train station. Allowed us to have two hours after checking out but before our train to be without bags!

Alejandro F.

Published on 30/11/2023 à 17h47 following a purchase from 26/11/2023

Really good

Marie C.

Published on 30/11/2023 à 17h12 following a purchase from 20/11/2023

efficient

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Cecilia C.

Published on 30/11/2023 à 14h51 following a purchase from 21/11/2023

Useful and easy to use

Gang Yen L.

Published on 30/11/2023 à 11h25 following a purchase from 09/11/2023

Excellent seamless experience!

Heather B.

Published on 30/11/2023 à 10h22 following a purchase from 26/11/2023

easy

Heimata L.

Published on 29/11/2023 à 09h08 following a purchase from 18/11/2023

Easy to use, secure, perfect location. Great service! I'll always use this service when I'm in Paris.

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Roberto O.

Published on 29/11/2023 à 01h21 following a purchase from 19/11/2023

Fácil de alquilar, fue muy rápido, haciendo el pago y prácticamente recibiendo el mensaje con el código. Bien situadas a la hora de cojer el RER, o el metro. Sólo me quede con una duda de si puedo acceder a la taquilla varias veces durante el tiempo que lo alquilo para poder coger y dejar cosas antes de partir definitivamente, pero por el resto lo recomiendo 100%.

Valeria V.

Published on 28/11/2023 à 21h33 following a purchase from 22/11/2023

Sono rimasta veramente soddisfatta. Facile la navigazione sul sito, comodo il pagamento tramite paypal. Ottima esperienza.

Claudia S.

Published on 28/11/2023 à 17h51 following a purchase from 24/11/2023

Easy to use.

Maikol C.

Published on 28/11/2023 à 14h41 following a purchase from 15/11/2023

The access at the front door and interacting with the smart locker screen was easy and anyone can use it without complaint.

Dieter V.

Published on 28/11/2023 à 11h57 following a purchase from 19/11/2023

Practical, easy, big lockers, made our last day fantastic!

Emmanuel M.

Published on 28/11/2023 à 11h47 following a purchase from 18/11/2023

Conveniently located, but the access code did not work and the owner never called back.

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Response from CITY-LOCKER Paris Published on 28/11/2023

Hello and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.

Julien M.

Published on 28/11/2023 à 11h44 following a purchase from 24/11/2023

RAS, codes received immediately, great.

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Larissa C.

Published on 28/11/2023 à 11h42 following a purchase from 15/11/2023

Very easy to use and safe. It helped a lot!

Laurie P.

Published on 27/11/2023 à 12h18 following a purchase from 23/11/2023

Well secured.

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