English 
P
Rating: 5 out of 5
This was very easy and convenient as we had to leave our rental before it was time to head to the airport. Worked out perfectly.
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 612 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 1 and 5 stars
Reset filtersR
Rating: 5 out of 5
Very convenient and secure. Would use again! The automated setup was easy to use.
P
Rating: 5 out of 5
Very good but a little expensive
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N
Rating: 5 out of 5
Great price very convenient locations
E
Rating: 5 out of 5
Very good service. I only suggest to have something like a "Totem", an device, a fix phone or a real person at the room in case of some problem. Exist a number to call and a channel to chat, but as a tourist, not always we have internet or mobile phone connections
P
Rating: 5 out of 5
It was so easy to book online and 15€ to be baggage-less and explore Paris however you want for the day really isn’t expensive! Nice experience!
A
Rating: 5 out of 5
Perfect, everything went smoothly !
S
Rating: 5 out of 5
Easy and hassle free luggage storage close to Eiffel Tower. I used it twice and I don’t face any technical problems at all. I was bit worried after seeing some reviews in the beginning. If you go with the proper instructions, you will get a good service.
S
Rating: 5 out of 5
Easy to find, big locker, easy to access
E
Rating: 1 out of 5
I did not receive the code to actually get into the locker in the confirmation email. When I called, there was no response. As the lockers are non-refundable I would not recommend as I cannot get the money back.
Response from CITY-LOCKER Paris
Hello Mrs Greathead, After reading your review during your time at City-Locker, we are truly sorry that you had a bad experience, indeed in case of surbooking we immediately refund the customers and we propose 15% off discount to book in another location. Unfortunately, in your case, we didn't see that it happened. However, we would be happy to refund your booking. Have a great day and we hope to see you soon in one of our stores.
R
Rating: 5 out of 5
Easy to book, nearby the train- and metro station.
H
Rating: 5 out of 5
Very practical!
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G
Rating: 5 out of 5
Very easy to order, even at the last minute. Email with codes came through quickly.
R
Rating: 5 out of 5
Very easy to use, we were able to go back and pick up or store more stuff in the same locker throughout the day as needed. Very safe option for storage. Will use again.
A
Rating: 5 out of 5
Hello
J
Rating: 5 out of 5
it's a really good concept!
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C
Rating: 5 out of 5
worked well
環
Rating: 1 out of 5
I can't open locker！！
Response from CITY-LOCKER Paris
Hello 環 we are so sorry for the problem you have had; Could you please give us more information about it like : at what time you were here? Have you called the hotline for assistance? Thanks for helping understanding what happened. Thanks a lot and once again sorry for the problem.
R
Rating: 5 out of 5
Easy to access and safe
L
Rating: 5 out of 5
It was top! I recommend!
H
Rating: 5 out of 5
Easy access and very secure
A
Rating: 5 out of 5
Clean, efficient and convenient.
C
Rating: 5 out of 5
Very good
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L
Rating: 5 out of 5
excelente! muy seguro e instrucciones claras.
J
Rating: 5 out of 5
It's all very simple...
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C
Rating: 5 out of 5
What a great asset for early arrivals in Paris! Locked up my bags and got several hours of exploring in before my accommodations were available.
V
Rating: 5 out of 5
Perfect
S
Rating: 5 out of 5
Great location to keep your bags for the day. Very secure and easy to use.
A
Rating: 5 out of 5
Perfect!
The location is good, between Eiffel tower and Invalids, and you can reach it by train or bus easily.
The access with security code was very easy and safe. The same with the process to open the locker.
Very clean and safe, easily to repeat and recommend.
The location is good, between Eiffel tower and Invalids, and you can reach it by train or bus easily.
The access with security code was very easy and safe. The same with the process to open the locker.
Very clean and safe, easily to repeat and recommend.
U
Rating: 5 out of 5
Nice
F
Rating: 5 out of 5
Muy buena localización todo perfecto muy util
A
Rating: 5 out of 5
Very central location , easy to find and access would definitely recommend.
P
Rating: 5 out of 5
Quick and easy booking!
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A
Rating: 5 out of 5
practical and efficient
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A
Rating: 5 out of 5
Easy to use, very clean, safe area (Les Halles), smooth online payment. I don’t like interactions with strangers and more than that - leaving my luggage with them, so this kind of service is a rescue for me.
L
Rating: 5 out of 5
Citylocker was easy to use. It was very convenient to the apartment that we had rented. We were able to stow our bags and enjoy the rest of our day in Paris! Our bags felt safe, and everything was still there when we returned.
T
Rating: 5 out of 5
Excellent location , in very close proximity to my rental unit. The entire process to store my luggage until I could check in was so easy. The codes are sent to you as soon as you book the locker.
R
Rating: 5 out of 5
Easy, simple,
K
Rating: 5 out of 5
Practicality and safety
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M
Rating: 5 out of 5
Everthing perfect