Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 997 published reviews

5 10,2k 85% 4 1 170 10% 3 295 2% 2 117 1% 1 168 1%

Summary of reviews

City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.

Reviews 1 and 5 stars

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Marco P.

Published on 08/03/2024 à 16h32 following a purchase from 29/02/2024

The portal for purchasing the box was easy to understand, after paying I immediately received the code to use the locker.

Mélissa M.

Published on 08/03/2024 à 16h11 following a purchase from 04/03/2024

Clear and easy to use

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Emilie D.

Published on 08/03/2024 à 14h31 following a purchase from 01/03/2024

Perfect

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Aude R.

Published on 08/03/2024 à 12h52 following a purchase from 04/03/2024

Great! Just off the main boulevards, very practical and efficient. I'd recommend it. Plus, lots of inexpensive little restaurants all along the street...

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Gerard M.

Published on 08/03/2024 à 11h16 following a purchase from 28/01/2024

Easy booking on

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Ali Ayhan F.

Published on 07/03/2024 à 17h39 following a purchase from 03/03/2024

Practical, fast, easy, no problems

Elia V.

Published on 07/03/2024 à 15h15 following a purchase from 03/03/2024

Locker inaccessible...no refund possibilities I'm disappointed

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Response from CITY-LOCKER Paris Published on 07/03/2024

Hello Elia and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we take your feedback into account and always strive to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.

Pierrick L.

Published on 06/03/2024 à 18h18 following a purchase from 26/02/2024

Easy to use and secure

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Vincent R.

Published on 06/03/2024 à 14h57 following a purchase from 20/02/2024

Easy booking, good communication, locker well located between Gare du Nord and Gare de l'Est, secure, no problem.

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David K.

Published on 06/03/2024 à 10h22 following a purchase from 26/02/2024

Excellent. Lockers are large enough for one large checked in case and still room for a couple of holdalls/backpacks. Early access and remains open late to retrieve your luggage. Door entry keypad and coded locks on the locker gives you peace of mind that your belongings are safely held allowing you to explore paris with ease. The storage is located 10 minutes walk from Chatlet Les Hailles Station and very easy to find with Google maps. Would most definitely use again.

Sinziana N.

Published on 06/03/2024 à 09h45 following a purchase from 01/03/2024

easy to use and fits up to 4 hand luggages

Wendy P.

Published on 06/03/2024 à 08h26 following a purchase from 29/02/2024

Simple and efficient, from booking on the website to using the locker. I highly recommend it.

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Anett R.

Published on 05/03/2024 à 22h46 following a purchase from 25/02/2024

I searched online for storing my luggage during my last day in Paris. I thought it’s expensive but recognized if you like to store you luggage in a locker with a little bit of security, using CityLocker was the only possibility. There was just one other option where you have to pay per hour and some hidden fees. The page was easy to understand and I found most of the information I needed like is the a station near my hotel, are there any fees, how the luggage will be stored and how big the lockers are. After booking the locker I got a text message with all codes immediately. Later I got emails with further information.

Response from CITY-LOCKER Paris Published on 06/03/2024

Hello Anett, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.

Tiago S.

Published on 05/03/2024 à 22h12 following a purchase from 26/02/2024

Muito satisfeito

Jean Marc V.

Published on 05/03/2024 à 11h29 following a purchase from 23/02/2024

Perfect.

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Barbara D.

Published on 05/03/2024 à 11h12 following a purchase from 29/02/2024

Clear, well-marked site

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David M.

Published on 05/03/2024 à 06h01 following a purchase from 25/02/2024

Perfect

Patrice N.

Published on 04/03/2024 à 13h23 following a purchase from 28/02/2024

very good service

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Thérèse C.

Published on 04/03/2024 à 11h35 following a purchase from 17/02/2024

Easy access, a stone's throw from the Bastille metro station and close to bus 72, which runs along the Seine. Easy locker opening!

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Ágata M.

Published on 03/03/2024 à 23h07 following a purchase from 23/02/2024

Perfect.

Matteo A.

Published on 03/03/2024 à 22h50 following a purchase from 22/02/2024

Easy to access and to find. 10 minutes walk from Chatelet Les Halles in a convenient location.

Sophie P.

Published on 03/03/2024 à 17h21 following a purchase from 13/02/2024

Very good, impeccable service, careful and attentive. I recommend and am very satisfied with this service.

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Leticia C.

Published on 03/03/2024 à 09h23 following a purchase from 27/02/2024

Súper easy!!!

Anthony R.

Published on 01/03/2024 à 20h41 following a purchase from 26/02/2024

5/5 top

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Claire B.

Published on 01/03/2024 à 10h42 following a purchase from 19/01/2024

Super convenient and easy to access. Very affordable price. A stone's throw from the opera.

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Serafin C.

Published on 01/03/2024 à 10h41 following a purchase from 26/02/2024

Everything worked easy and fast

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Antonia G.

Published on 01/03/2024 à 09h37 following a purchase from 25/02/2024

Muy bien,cerca de la Torre y muy práctico.

Muhammad N.

Published on 29/02/2024 à 23h11 following a purchase from 21/02/2024

Easy to book, safe storage

Sarah W.

Published on 29/02/2024 à 17h36 following a purchase from 23/02/2024

Everything worked as expected and price reasonable which helped us have a pleasant last day. Would use again. Does just fit 4 small cases.

Amy T.

Published on 29/02/2024 à 16h20 following a purchase from 20/02/2024

Easy to find, easy to use, safe n secure with roomy lockers

David F.

Published on 29/02/2024 à 16h04 following a purchase from 23/02/2024

Misleading since is not the official offer of the train station. I payed without using the service

Response from CITY-LOCKER Paris Published on 29/02/2024

Hello, David Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team

Omahar Ali D.

Published on 29/02/2024 à 15h04 following a purchase from 22/02/2024

Muy buen servicio, fácil de adquirirlo y muy útil.

Irene A.

Published on 29/02/2024 à 13h33 following a purchase from 13/02/2024

Buena localización y funciona bien. Precio muy bueno para una consigna de 4 maletas de cabina

Jennifer C.

Published on 29/02/2024 à 12h59 following a purchase from 25/02/2024

Very convenient to use. Directions were self explanatory with regards to accessing the unit. 24 hour access. Secure safety system through the front door of the bluilding.

Gema Maria A.

Published on 29/02/2024 à 12h06 following a purchase from 25/02/2024

Nos costo 15 euros dejar las mochilas de 9 a 15:00, quizás un poco caro pero nos resultó muy útil.
Fácil de manejar

Cristina S.

Published on 29/02/2024 à 11h27 following a purchase from 25/02/2024

Buena ubicación para dejar el equipaje. Fácil reserva

Carolle B.

Published on 29/02/2024 à 10h45 following a purchase from 19/02/2024

Clear and easy to use. Meets my expectations.

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Stephanie V.

Published on 28/02/2024 à 23h57 following a purchase from 18/02/2024

Perfect fast efficient nothing to complain about

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Ayane H.

Published on 28/02/2024 à 01h28 following a purchase from 18/02/2024

For citylocker,I was able to enjoy my trip.It was easy to order,so I want to use it next time.

Natalie M.

Published on 27/02/2024 à 22h14 following a purchase from 12/02/2024

Easy to use, simple instructions, items safe!