Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 610 published reviews

5 9 876 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 1 and 5 stars

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Verified Buyer

Published on 18/04/2023 à 02h55 following a purchase from 04/04/2023

Very convenient and easy to use.

Verified Buyer

Published on 17/04/2023 à 23h47 following a purchase from 12/04/2023

Everything ok!!!!!

Verified Buyer

Published on 17/04/2023 à 23h25 following a purchase from 09/04/2023

Easy to use, no issues. Left our bags all day, picked them up just before our Euro Star

Verified Buyer

Published on 17/04/2023 à 21h22 following a purchase from 11/04/2023

Easy & safe

Verified Buyer

Published on 17/04/2023 à 18h03 following a purchase from 13/04/2023

it was very easy to find and have received very clear instructions how to used it close to the public transport

Acheteur Vérifié

Published on 17/04/2023 à 15h59 following a purchase from 12/04/2023

Very easy to use. We were able to fit a medium-sized suitcase and a carry-on.

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Acheteur Vérifié

Published on 17/04/2023 à 14h09 following a purchase from 13/04/2023

Easy and practical

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Verified Buyer

Published on 17/04/2023 à 13h13 following a purchase from 10/04/2023

big locker, fits two handbagage trolleys and a bag as the lockers are v deep. you just check in with your code to enter the room and then with another code you open your locker. its inbetween gare du nord and gare l'est so its always nearby a big station.

Verified Buyer

Published on 17/04/2023 à 09h59 following a purchase from 29/03/2023

perfect service, everithing ok, totaly recomended

Verified Buyer

Published on 16/04/2023 à 23h44 following a purchase from 08/04/2023

No problems. Everything worked according to the expectations.

Verified Buyer

Published on 16/04/2023 à 23h08 following a purchase from 08/04/2023

I was never able to use the locker on Saturday April 8. Neither I nor my husband were able to access the lockers. 30€ wasted. Nobody picked up the phone. About 10 people were inside with the same issue. We have videos. Please give me a refund.

Response from CITY-LOCKER Paris Published on 17/04/2023

Bonjour Thanks for your message We have check in our systems and see that you have open your locker at 12:18 am and reopen it at 18:40. As you are the only one to have the codes who cannot be? We have also check our camera and your locker has been used. Why are you asking for a 30€ refund as you only book and used one? For some reason we do not understand you are lead. Send us your video it will e very interesting. Other people outside at the same time where propanly booking ….

Acheteur Vérifié

Published on 16/04/2023 à 22h07 following a purchase from 08/04/2023

Very good

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Verified Buyer

Published on 16/04/2023 à 20h21 following a purchase from 12/04/2023

Was great experience. Registered and had everything I needed in seconds so I could lock my language safely in Paris.

Acheteur Vérifié

Published on 16/04/2023 à 19h10 following a purchase from 10/04/2023

Very easy to find. Clean and tidy.

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Verified Buyer

Published on 16/04/2023 à 17h42 following a purchase from 11/04/2023

Everything was easy and felt safe

Verified Buyer

Published on 16/04/2023 à 14h30 following a purchase from 12/04/2023

Best choice

Verified Buyer

Published on 16/04/2023 à 14h21 following a purchase from 11/04/2023

Easy, comfortable.

Verified Buyer

Published on 15/04/2023 à 17h11 following a purchase from 07/04/2023

goood‼️

Verified Buyer

Published on 15/04/2023 à 09h25 following a purchase from 06/04/2023

So easy. And big lockers for all our stuff

Acheteur Vérifié

Published on 14/04/2023 à 20h00 following a purchase from 10/04/2023

Very easy to use.
Perfect.

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Verified Buyer

Published on 14/04/2023 à 17h54 following a purchase from 10/04/2023

Highly satisfied

Verified Buyer

Published on 14/04/2023 à 15h46 following a purchase from 24/02/2023

Easy to access the space and the locker, which easily accommodated two small wheeled cabin bags. Central location, clean and efficient. A great solution!

Verified Buyer

Published on 14/04/2023 à 15h26 following a purchase from 10/04/2023

Very good service, i suggest it to you. Fast reservation and check in.

Verified Buyer

Published on 14/04/2023 à 14h57 following a purchase from 05/04/2023

Buongiorno consiglio vivamente questo tipo di deposito bagagli in quanto una vota pagato ti inviano codice porta e codice armadio così da poter aprire e inserire la valigia son spaziosi ci sta una valigia grande e due zainetti.

Acheteur Vérifié

Published on 14/04/2023 à 12h38 following a purchase from 10/04/2023

Quick and easy account creation, quick access to the premises, clean premises, simple access procedure, perfect location.

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Acheteur Vérifié

Published on 14/04/2023 à 11h50 following a purchase from 10/04/2023

Thank you

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Verified Buyer

Published on 13/04/2023 à 23h12 following a purchase from 05/04/2023

Funciona muy bien

Verified Buyer

Published on 13/04/2023 à 20h19 following a purchase from 09/04/2023

Perfect!! Store your luggage and roam the city! Clear instructions, we had trouble fitting 4 cases in the locker, but we succeeded!!!

Verified Buyer

Published on 13/04/2023 à 18h45 following a purchase from 17/03/2023

Nice!

Verified Buyer

Published on 13/04/2023 à 18h01 following a purchase from 09/04/2023

Nice and easy to book it and get to the locker!

Verified Buyer

Published on 13/04/2023 à 15h24 following a purchase from 07/04/2023

Muy accesible. Respuesta inmediata

Verified Buyer

Published on 13/04/2023 à 14h13 following a purchase from 17/03/2023

Correct, clean as expected

Verified Buyer

Published on 13/04/2023 à 13h46 following a purchase from 04/04/2023

Easy to find. Easy to use. Easy to book.
Quite spacious for my needs.

Acheteur Vérifié

Published on 13/04/2023 à 10h18 following a purchase from 06/04/2023

Super convenient, very safe

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Acheteur Vérifié

Published on 13/04/2023 à 10h08 following a purchase from 03/04/2023

Very good. Easy to book.

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Verified Buyer

Published on 12/04/2023 à 23h55 following a purchase from 19/03/2023

Easy to find from Gare du Nord and everything very simple once we got to the store - bear in mind this is a self service store, no staff are present.
Luckily I had written down the codes we needed to access the store and our pre-booked locker as I couldn't get online on my phone, and all the info was on my emails.
No issues otherwise, would use again if we ever needed to.

Verified Buyer

Published on 12/04/2023 à 13h45 following a purchase from 07/03/2023

Fast , big , good position .

Acheteur Vérifié

Published on 12/04/2023 à 12h13 following a purchase from 01/04/2023

Very easy to use and recover. Great for travelling around the capital

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Verified Buyer

Published on 12/04/2023 à 00h33 following a purchase from 27/02/2023

Very good, fast and practical.

Verified Buyer

Published on 11/04/2023 à 23h12 following a purchase from 02/04/2023

First time trying Citylocker and I was nervous that something would go wrong but everything was perfect. Lifesavers.