Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 997 published reviews

5 10,2k 85% 4 1 170 10% 3 295 2% 2 117 1% 1 168 1%

Summary of reviews

City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.

Reviews 1 and 5 stars

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Verified Buyer

Published on 31/03/2023 à 17h15 following a purchase from 26/03/2023

Easy and useful

Verified Buyer

Published on 31/03/2023 à 15h45 following a purchase from 27/03/2023

Very bad experience. I almost lost my airplane due to a problem with the door locker that we cannot open.

Response from CITY-LOCKER Paris Published on 31/03/2023

Thanks for using our service and sorry for the problem you have had. Could you please give us more information about what happened as it sounds that you have not contact us either by phone or mail to help you. That will helped us understanding what happened with your booking Thank you very much

Verified Buyer

Published on 31/03/2023 à 14h19 following a purchase from 27/03/2023

Good Day
I was unable to locate lockers in the Gare De Nord location. The attendants working there sent me to another locker location and said there was no City Locker. I paid in advance and tried to contact City Lockers by email and no one ever responded.
Thank you

Response from CITY-LOCKER Paris Published on 31/03/2023

Bonjour Sorry you did not found us as we are outside the railway station as clearly indicated in our booking confirmation. Address and direction are indicated by google map on our booking confirmation. The hotline can be reach by phone and not mail especially for emergency. We will be very happy to offer you a credit note valid 6 months even though we are not responsible for this matter. Please contact [email protected] Thank you

Acheteur Vérifié

Published on 30/03/2023 à 20h43 following a purchase from 17/03/2023

Perfect, ideally located and very pleasant to work with.

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Verified Buyer

Published on 30/03/2023 à 19h24 following a purchase from 26/03/2023

Easy and comfortable!

Verified Buyer

Published on 30/03/2023 à 16h16 following a purchase from 26/03/2023

Excellent experience. Very well located and ease to use

Acheteur Vérifié

Published on 30/03/2023 à 14h01 following a purchase from 26/03/2023

The site makes it easy to find a locker in a variety of locations. Booking is quick and easy. The code system is very secure. No particular problems.

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Verified Buyer

Published on 29/03/2023 à 18h08 following a purchase from 25/03/2023

Very helpful

Verified Buyer

Published on 28/03/2023 à 10h51 following a purchase from 19/03/2023

It was easy and quick to rent the locker

Response from CITY-LOCKER Paris Published on 28/03/2023

Hello Miray, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.

Verified Buyer

Published on 27/03/2023 à 23h41 following a purchase from 19/03/2023

Very easy to book

Verified Buyer

Published on 27/03/2023 à 20h10 following a purchase from 10/03/2023

Quick and easy to book online.

Acheteur Vérifié

Published on 25/03/2023 à 08h06 following a purchase from 12/03/2023

Easy, convenient access and use. Clean, good-capacity locker. 5-10 minute walk from St Lazare station. Would recommend and use again if needed.

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Response from CITY-LOCKER Paris Published on 25/03/2023

Many thanks Laurence for using our service and for giving us such positive feedback. We work hard every day to ensure customer satisfaction and your message encourages us to continue. We look forward to seeing you again.

Acheteur Vérifié

Published on 24/03/2023 à 18h40 following a purchase from 19/03/2023

Very easy to use site, located 2 steps from St Lazare. Highly recommended.

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Verified Buyer

Published on 24/03/2023 à 00h19 following a purchase from 13/03/2023

It was very good

Verified Buyer

Published on 23/03/2023 à 19h00 following a purchase from 19/03/2023

Good citylocker.

Acheteur Vérifié

Published on 23/03/2023 à 16h28 following a purchase from 19/03/2023

Perfect! Very practical and secure. I recommend

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Response from CITY-LOCKER Paris Published on 24/03/2023

Sophie We would like to thank you sincerely for your message, which rewards the efforts of our entire team to provide our customers with total satisfaction. We are delighted to have been able to provide you with a quality service and a response adapted to your needs.

Acheteur Vérifié

Published on 23/03/2023 à 14h54 following a purchase from 16/03/2023

very good and practical. I recommend

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Acheteur Vérifié

Published on 23/03/2023 à 09h13 following a purchase from 14/03/2023

Very good

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Verified Buyer

Published on 22/03/2023 à 14h40 following a purchase from 17/03/2023

Comodo, cercano a la estación y uso rápido.

Verified Buyer

Published on 22/03/2023 à 14h07 following a purchase from 16/03/2023

Fast and easy booking and activation, convenient location, overall great experience.

Verified Buyer

Published on 22/03/2023 à 13h16 following a purchase from 24/02/2023

Muy fácil de hacer la reserva, mandan códigos personalizados para acceder a la taquilla.Muy bien indicado

Verified Buyer

Published on 22/03/2023 à 10h21 following a purchase from 10/03/2023

The site was easy to use, no problems.

Verified Buyer

Published on 22/03/2023 à 09h27 following a purchase from 09/03/2023

Very good, great service. I would recommend.

Verified Buyer

Published on 21/03/2023 à 23h52 following a purchase from 08/03/2023

Easy, secure, convenient

Verified Buyer

Published on 21/03/2023 à 19h18 following a purchase from 17/03/2023

Helped us a lot. Easy to use and secure. I highly suggest!

Verified Buyer

Published on 21/03/2023 à 18h48 following a purchase from 16/03/2023

Great service, easy to book and to handle. For 4 big suitcases 2 lockers needed.

Acheteur Vérifié

Published on 21/03/2023 à 10h32 following a purchase from 12/02/2023

área muito benéfica para quem viaja pela cidade e não necessita de andar com as malas.

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Verified Buyer

Published on 21/03/2023 à 09h13 following a purchase from 12/03/2023

Muy buen servicio!!

Verified Buyer

Published on 20/03/2023 à 22h45 following a purchase from 16/03/2023

Excellent service

Verified Buyer

Published on 20/03/2023 à 11h27 following a purchase from 10/03/2023

Web Site user friendly and Service very easy to use. Cheap.

Verified Buyer

Published on 19/03/2023 à 12h35 following a purchase from 09/03/2023

Very good, easy to use and find!

Verified Buyer

Published on 18/03/2023 à 21h24 following a purchase from 13/03/2023

Fast and easy to use

Verified Buyer

Published on 15/03/2023 à 13h22 following a purchase from 11/03/2023

Good service. It was really fast and easy to use.

Verified Buyer

Published on 15/03/2023 à 08h48 following a purchase from 24/02/2023

easy to use 24/7, safe

Verified Buyer

Published on 14/03/2023 à 20h27 following a purchase from 22/01/2023

Perfect from start to finish. Email with directions and access details were simple to understand. We enjoyed the local Sunday food market, which we wouldn’t have seen only for using the lockers. We choose the locker close to the Tour Eiffel, which was in comfortable walking distance.

Verified Buyer

Published on 14/03/2023 à 19h43 following a purchase from 02/03/2023

safe, easy, fast

Verified Buyer

Published on 13/03/2023 à 15h49 following a purchase from 09/03/2023

Un sitio cómodo y práctico para dejar las maletas. Caben perfectamente 4 maletas de cabina en una sola taquilla. Y está muy cerca de la torre Eiffel.

Verified Buyer

Published on 13/03/2023 à 15h12 following a purchase from 08/03/2023

good service price and location

Verified Buyer

Published on 13/03/2023 à 13h16 following a purchase from 07/03/2023

Honestly so handy - thank god we found theses I really didn't want to leave my luggage after checking out the airbnb in some of the places listed online, or have to carry it round either.
So easy to use - codes came through immediately had several locations over the city so just chose the one closest to us.
10/10 would use again.

Verified Buyer

Published on 13/03/2023 à 12h56 following a purchase from 08/03/2023

Everything was super user-friendly, easy to navigate and comprehensible. We completed our reservation and payment in 2 min.