English 
S
Rating: 5 out of 5
Very well!!!
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 616 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 2, 3, 4 and 5 stars
Reset filtersY
Rating: 4 out of 5
Good with no problem.
E
Rating: 5 out of 5
Very practical, easy to access and secure
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B
Rating: 5 out of 5
THE INFORMATION IS CLEAR AND PRECISE.
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K
Rating: 5 out of 5
Easy to book
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C
Rating: 5 out of 5
Very practical and functional
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G
Rating: 5 out of 5
Everything work perfect. The navigation was very good.
K
Rating: 5 out of 5
Once got the hang of entering the door code, it was a super smooth process. Great to book in advance (we saw some folks turn up only to be disappointed that the lockers were all full)
S
Rating: 5 out of 5
Very easy to access. Also very easy to fill in.
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P
Rating: 4 out of 5
Very practical, the only downside was the cleanliness of one of the 2 reserved lockers. There was a kind of towel with blood on it.
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Response from CITY-LOCKER Paris
Hello PHILIPPE and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. We have passed on the information to the maintenance department. We look forward to seeing you again in better conditions.
E
Rating: 5 out of 5
Very good and useful!
M
Rating: 5 out of 5
Heel fijn om op deze makkelijke en snelle manier je koffers kwijt te kunnen als je het appartement nog niet in kan. Voor €15,- 3 trolleys er in en Parijs in duiken.
A
Rating: 5 out of 5
Good location and helpful to gat chance for additional time to see city without baggage.
V
Rating: 5 out of 5
Awesome! It fits a few cabin-size bags and plenty of small items.
C
Rating: 5 out of 5
Very good
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E
Rating: 5 out of 5
Excelente!
I
Rating: 5 out of 5
Great service.
D
Rating: 5 out of 5
Excellent. Highly recommended
J
Rating: 5 out of 5
Easy to register and pay, easy to use. Excellent service, reasonable rates.
C
Rating: 5 out of 5
Es war perfekt. Guter Standort, alles geklappt. Einfach zu bedienen.
M
Rating: 5 out of 5
Reserved online, super easy and everything worked.
E
Rating: 4 out of 5
Good service, right price.
D
Rating: 5 out of 5
I will use this service again
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A
Rating: 5 out of 5
Practical, simple and very clean
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L
Rating: 5 out of 5
Easy to book.
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D
Rating: 5 out of 5
Excelente servicio.
W
Rating: 5 out of 5
Easy access and easy to use.
S
Rating: 5 out of 5
Very practical luggage service, easy to book and access. Everything worked perfectly.
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O
Rating: 5 out of 5
very practical
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R
Rating: 4 out of 5
good rate, and good positions. easy
R
Rating: 4 out of 5
Bien situado. Acceptable price. Mejoraría los teclados, que no terminan de funcionar bien.
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C
Rating: 2 out of 5
No one on the phone Keyboard not working...
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Response from CITY-LOCKER Paris
Hello Christine, Our hotline is available from 8am to 10pm every day to answer your questions and help you with any problems you may have. Have you contacted them? (we can't find any record of your call) and it seems that you have managed to use your locker even though the keys don't work? I confess I don't quite understand. In case of technical problems, our hotline can help you open your locker or send you a technician. More details would help us to understand what happened; please contact us at [email protected].
G
Rating: 4 out of 5
It's good, but a bit expensive if you only use it for 3 or 4 hours!
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E
Rating: 2 out of 5
I used the service today at Saint-German des Pres location. The outside door was broken, anyone could enter, in fact i saw some of the lockers were forcely opened. I tried to call them several times, since in every website they were indicating that they are very responsive to their hotline, but no one responded. I had no choice but to leave my bag in the locker. At the end of a couple hours gladly nothing happened but given the conditions, it was just luck. Very unreliable, wouldn't recommend anyone to trust their valuable belongings.
Response from CITY-LOCKER Paris
Bonjour Ela et merci d'avoir pris le temps de porter ce problème à notre attention. Étant très soucieux de la satisfaction de nos clients, nous prenons en compte votre retour et veillons toujours à améliorer notre service afin de toujours mieux satisfaire nos clients. Au plaisir de vous revoir dans de meilleures conditions.
R
Rating: 5 out of 5
Very good, great service. I would recommend
A
Rating: 5 out of 5
We used the city locker near Gare de Lyon. It was very easy to find the location. The location has good security and was very neat and clean. The process was very smooth and we felt comfortable leaving our luggage in this location. The price was very reasonable compare to what we had to pay for a similar service in London.
A
Rating: 5 out of 5
Very practical and easy to access
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V
Rating: 5 out of 5
Once booked on the Internet, it's super convenient, information is sent by SMS to access the premises and the locker, I recommend it.
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B
Rating: 4 out of 5
Easy to book on the website
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D
Rating: 5 out of 5
è andato tutto benissimo..servizio molto comodo