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H
Rating: 5 out of 5
Clean, perfect location.
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 616 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 2, 3, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Very satisfied with this 1st experience with city locker in terms of booking, communication and service.
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C
Rating: 5 out of 5
Muito fácil chegar desde a torre eiffel, o cacifo é bem grande, correu super bem, recomendo
M
Rating: 5 out of 5
Very easy to book from the web. They send you a message with the codes for the access door, your locker number and the access code. It's all very easy and intuitive
E
Rating: 5 out of 5
Really good!
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P
Rating: 5 out of 5
Bien ubicado fácil cómodo Fantastico
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T
Rating: 2 out of 5
We have had 2 big loggadge and didn`t enter in one locker. In the description it should fit 4x loggadge. So we had to pay one more time ( 15 euro x 2 ) that is a lot of money for a few hours of lockers.
Response from CITY-LOCKER Paris
Hello, Teodor Thanks for your message and for using our service Sorry you have had problem in contacting the hotline; it can be reached by phone from 8:00 am to 10pm; they answer by text message unless emergencies. The locker size is clearly indicated on the website as well as the number of luggage it can fits but it is difficult for us to give an advice as we do not see your luggage; we can just give a recommandation. We will work on improving the given information and once again, thank you for using city locker and we will work on getting your 5 stars next time. as a reminder : The size of the lockers is W.48cm x H.61cm x D.85cm. This dimension is suitable for most large suitcases and should allow to fit up to 4 small luggages international IATA format (55 x 35 x 20cm).
M
Rating: 5 out of 5
Easy handling, close to Train/bus
E
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Essy and convenient
M
Rating: 3 out of 5
Easy but misleading booking, the locker should be called Bastille and not Gare de Lyon. It should be possible to choose the height of the locker.
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Response from CITY-LOCKER Paris
Hello and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
R
Rating: 4 out of 5
It was useful, the location was close to the metro and our bags were safe for the whole day. The price is really good, as the locker can hold a lot of bags- in my case it was 1 carry on, 2 full backpacks, and 2 purses. The only thing I did not like is that they give you 2 codes, 1 for the door and 1 for your locker, but we noticed that the door was always open and the code was never needed, which made it feel kind of unsafe (this was in March 2024 in the Opèra location). In the end, nothing happened, our bags were safe and it was the best option to enjoying our last day in Paris without the pressure of bags! I would definitely recommend it to anyone.
I
Rating: 4 out of 5
Es una buena opción y muy cómoda para dejar el equipaje y aprovechar unas horas por Paris
A
Rating: 5 out of 5
Easy to use, generous size of the storage box.
P
Rating: 5 out of 5
Es perfecto para guardar maletas con seguridad y poder irte el dia, además económico
D
Rating: 4 out of 5
Very good.
The lockers are smaller than I expected. Verify well the sizes according with your number of luggage and sizes.
But everything worked out smoothly. :-) easy to work.
The lockers are smaller than I expected. Verify well the sizes according with your number of luggage and sizes.
But everything worked out smoothly. :-) easy to work.
K
Rating: 5 out of 5
The process, start to finish, was very easy. Prices seemed fair and sizing was portrayed accurately.
A
Rating: 5 out of 5
Easy to use. Separate codes sent for door access and locker access. Good space in Locker. Good, clean, safe location. Only drawback being that is a tiny bit of long walk with luggages from Chatelet - Les Halles
J
Rating: 5 out of 5
I recommend it!
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A
Rating: 5 out of 5
It was easy and the location is perfect was a short stay in Paris
C
Rating: 5 out of 5
Tutto bene.
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H
Rating: 5 out of 5
Excelente opción para guardar maletas, fácil, seguro y a buen precio.
P
Rating: 5 out of 5
Great place to keep your luggage safely! We had not book it in advance but it was really easy to do it on the spot. 100% recommendable!
A
Rating: 5 out of 5
Easy to use
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F
Rating: 5 out of 5
Very good, it's a very useful service
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C
Rating: 4 out of 5
easy booking and handling
S
Rating: 5 out of 5
Very easy to rent en very easy to enter the room and use the locker
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J
Rating: 4 out of 5
very convenient service and fair price
F
Rating: 5 out of 5
Box is very large, good choice of locations in Paris
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C
Rating: 4 out of 5
Closer to Gare de l'est than to Gare Nord. It was raining so the floor inside was very wet.
P
Rating: 5 out of 5
Very easy to use and convenient
D
Rating: 5 out of 5
Great service and very convenient, close to the train station.
R
Rating: 2 out of 5
The code isnt sent to my email. The locker wasnt big
Response from CITY-LOCKER Paris
Bonjour Rachel we are so sorry for the problem you have had; After checking codes have been sent to the email address given by you we placing your order; We just want to point out that we can not received the codes if you put a wrong email address. Regrading the locker size it is the size of the locker it is the one given on our website : The size of the lockers is W.48cm x H.61cm x D.85cm. This dimension is suitable for most large suitcases and should allow to fit up to 4 small luggages international IATA format (55 x 35 x 20cm).
M
Rating: 4 out of 5
The code could be more diversified from the other lockers
N
Rating: 5 out of 5
Everything went very smoothly, simple and efficient even if still expensive.
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V
Rating: 4 out of 5
good location near the opera but expensive
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J
Rating: 5 out of 5
El servicio cumplió mis expectativas de forma satisfactoria, una buena opción cuándo no dispones de consigna en el alojamiento, cómodo y fácil.
P
Rating: 5 out of 5
Rien a redire parfait
J
Rating: 5 out of 5
Very easy to use
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T
Rating: 5 out of 5
I liked the easy online reservation system to secure our locker. The locker size for two people’s luggage’s.