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I
Rating: 5 out of 5
Easy to use, lockers only fit 4 carryons, like they say. They were accesible.
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 997 published reviews
Summary of reviews
City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Reviews 2, 3, 4 and 5 stars
Reset filtersV
Rating: 4 out of 5
Practical. A little expensive when you don't need to drop off your luggage for the day. The price could be adapted to the number of hours used.
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C
Rating: 5 out of 5
Very simple process of booking. Good size lockers
F
Rating: 4 out of 5
The place was well located and easy to find. The system worked fine. But I found it extremely expensive. I only used it for 3 hours and had to pay the entire day fee (15 Euro) nevertheless.
It would be great if they had the chance to rent for hours or half a day.
It would be great if they had the chance to rent for hours or half a day.
C
Rating: 5 out of 5
Easy and convenient
Á
Rating: 4 out of 5
Nice and good service.
P
Rating: 5 out of 5
Super convenient! Online booking and payment, no need to queue to drop off or pick up your luggage, very reasonable price: one box can hold at least 2 carry-on suitcases, plus coats and small bags... There were 4 of us, so as a precaution I booked 2 boxes. City locker Paris on rue de Lyon is right next to the Bastille metro station, so there's no need to travel miles.
Access is by code at the front door. Once inside, simply go to the terminal and follow the on-screen instructions to unlock your box.
Translated reviews
Access is by code at the front door. Once inside, simply go to the terminal and follow the on-screen instructions to unlock your box.
A
Rating: 5 out of 5
Quick and easy.
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M
Rating: 5 out of 5
Superb concept, quick and easy to use
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H
Rating: 4 out of 5
Easy and convenient
P
Rating: 5 out of 5
Is safe, an easy
A
Rating: 5 out of 5
easy and quick to use, close to Gare du Nord
E
Rating: 5 out of 5
It was very easy to access the room and the lockers. There is no chaperon but the instructions sent are very easy to follow. I would highly recommend it.
S
Rating: 5 out of 5
Very good location, very good secure service, I recommend!
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V
Rating: 5 out of 5
Excellent positions and services
G
Rating: 5 out of 5
Great service
L
Rating: 5 out of 5
Fast, safe and practical!
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F
Rating: 5 out of 5
functional and easy to use.
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A
Rating: 5 out of 5
Ottimo servizio.
A
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
trop pratique comme concept
P
Rating: 2 out of 5
Lockers are smaller than advertised. Cannot fit 4 small bags. Only 2 carry on bags fit and one large bag. Are not the dimensions listed on website.
Response from CITY-LOCKER Paris
Bonjour The lockers size is exactly the one indicated on our website. The size of the lockers is W.48cm x H.61cm x D.85cm. This dimension is suitable for most large suitcases and should allow to fit up to 4 small luggages international IATA format (55 x 35 x 20cm). Sounds your luggage were bigger! Please next time as well as to our customers check your luggage size before booking to avoid such problem and coment. Have a nice day
D
Rating: 5 out of 5
No issues,
M
Rating: 5 out of 5
Very practical and simple.
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J
Rating: 5 out of 5
Super simple, very close to the main stores, very clean and well signposted.
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V
Rating: 5 out of 5
Great service, not too far from the metro stations. Convenient.
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A
Rating: 4 out of 5
Bit out the way from the train station but other than that a good idea and easy to use
R
Rating: 4 out of 5
Conveniently located close by the Eiffel Tower. The directions were easy to follow.
F
Rating: 5 out of 5
Very useful and simple!
N
Rating: 4 out of 5
It was nice
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K
Rating: 5 out of 5
Very safe .
F
Rating: 5 out of 5
Easy to reach and to access.
Enough space for at least three luggage.
Enough space for at least three luggage.
A
Rating: 5 out of 5
simple practical
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A
Rating: 4 out of 5
It would be more transparent to be able to see the address details before making the payment.
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A
Rating: 5 out of 5
The instructions that was given was very clear so we didn’t have any problems when we used their luggage locker.
S
Rating: 5 out of 5
Very easy access, very practical, I recommend it!
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C
Rating: 3 out of 5
It's not immediately clear how the service works: it would be useful to indicate on the door that you must first register on your site before you can access the locker room. Unfortunately, during my visit all the lockers were occupied, and I didn't know this until after I'd booked and completed the transaction. In such cases, it would be useful to indicate at the entrance to the locker room, or even inside, that all the lockers are occupied.
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Response from CITY-LOCKER Paris
Hello and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we take your feedback into account and always strive to improve our service in order to better satisfy our customers. We strongly recommend booking in advance, as we are often fully booked. We look forward to seeing you again in better conditions. Happy New Year 2024 The City-Locker's team
A
Rating: 5 out of 5
Very easy to use and well thought out
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F
Rating: 5 out of 5
Otimo
H
Rating: 5 out of 5
City Locker proved to be very easy to use. The information sent to enter the facility and open / close the lockers was clear and worked well. The lockers were as described. We were able to access our lockers as needed during the time we were storing the luggage. The only issue was that the floor appeared to need a light cleaning but this was minor and the reason was not under the control of the facility.