Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 612 published reviews

5 9 878 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 2, 3, 4 and 5 stars

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Steven V.

Published on 01/09/2023 à 13h03 following a purchase from 28/08/2023

The location and process to get access were great, the lockers only held two bags.

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Hervé R.

Published on 01/09/2023 à 12h17 following a purchase from 22/08/2023

Nothing to report

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Nina K.

Published on 31/08/2023 à 22h00 following a purchase from 26/08/2023

Perfect

Debra M.

Published on 31/08/2023 à 17h16 following a purchase from 21/08/2023

This service was so handy, particularly as it was located on the street I was staying on. Good instructions, easy to get in. We had a locker on the top row, which could have been tricky to hoist the suitcase up to if I'd been on my own, but otherwise this was an excellent option for safely storing our belongings.

mukul J.

Published on 31/08/2023 à 16h38 following a purchase from 22/08/2023

The locker is not big enough to hold 2 check in suitcases.
We had 1 check in suitcase along with 1 small cabin suitcase but were only able to fit in one of the two…

Response from CITY-LOCKER Paris Published on 01/09/2023

Hello Mukul, Thank you for sharing your opinion, The lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope to see you again in one of our storages very soon ! Have a nice day.

Katia Z.

Published on 31/08/2023 à 16h19 following a purchase from 06/08/2023

Good Service, easy to use.

Nora S.

Published on 31/08/2023 à 15h49 following a purchase from 27/08/2023

Unkomplizierte Reservierung. Pincode kam unmittelbar nach Bestellung per SMS.

Matthieu D.

Published on 31/08/2023 à 14h50 following a purchase from 27/08/2023

Practical, large-capacity locker

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Alix L.

Published on 31/08/2023 à 13h21 following a purchase from 27/08/2023

Very good, same-day booking. Simple, secure operation. Plenty of room in your locker. I recommend it, very practical!

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Jean-Marie M.

Published on 31/08/2023 à 11h17 following a purchase from 21/08/2023

Functional department

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carol M.

Published on 31/08/2023 à 01h58 following a purchase from 22/08/2023

Just recommend you guys to provide Wi-Fi access to facilitate the checkin process

Piera L.

Published on 31/08/2023 à 01h52 following a purchase from 16/08/2023

Sito molto chiaro e intuitivo

Marie France D.

Published on 30/08/2023 à 18h43 following a purchase from 17/08/2023

A bit expensive but at least the luggage is safe

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Larisa N.

Published on 30/08/2023 à 18h23 following a purchase from 26/08/2023

More than twice as expensive as the competition. It was too late for me to change, as I'd already passed on the address to my friends... But I'll never use that box again.

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Response from CITY-LOCKER Paris Published on 30/08/2023

Hello Larisa, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per baggage and that you can put up to 4 bags per locker or maximum 3.75€ per baggage for one day (8:00-22:00). We hope to see you again and wish you a pleasant day!

Johanna K.

Published on 30/08/2023 à 16h16 following a purchase from 26/08/2023

Wenn man es gefunden hat und die Codeeingabe verstanden hat, super!!!

ESTEBAN B.

Published on 30/08/2023 à 13h59 following a purchase from 22/08/2023

Relatively high rates for fairly low security, so I personally wouldn't put suitcases containing valuables in there.

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Response from CITY-LOCKER Paris Published on 30/08/2023

Hello , thank you for your feedback, City-Locker spaces are monitored by our video surveillance cameras 24/7, our team ensures that your luggage is stored in the safest possible way. What additional information would you like? We would like to draw your attention to our general terms and conditions of sale and the items whose storage is not covered by our insurance, which covers your personal belongings up to a maximum of 1,500 euros per locker. We hope we've answered all your questions and wish you a very pleasant day!

Edoardo C.

Published on 30/08/2023 à 11h24 following a purchase from 12/08/2023

Easy to use

sonia M.

Published on 30/08/2023 à 09h03 following a purchase from 19/08/2023

Tutto perfetto!
Comodo, sicuro ed economico!
Lo consiglio

Andrea A.

Published on 30/08/2023 à 04h49 following a purchase from 24/08/2023

Easy and quick

Thomas S.

Published on 29/08/2023 à 19h17 following a purchase from 25/08/2023

bokking works good, the discription is good, even the price could be a bit less

Balázs N.

Published on 29/08/2023 à 17h40 following a purchase from 22/08/2023

Everything went totally fine.

Dirk M.

Published on 29/08/2023 à 16h29 following a purchase from 25/08/2023

simple and easy

Sezai M.

Published on 28/08/2023 à 23h17 following a purchase from 20/08/2023

Excelente

Didier A.

Published on 28/08/2023 à 16h18 following a purchase from 19/08/2023

Everything works...a bit far from the station. Otherwise, very good but a little expensive.

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liz F.

Published on 28/08/2023 à 15h28 following a purchase from 17/08/2023

Excellent resource and felt very safe

Melina A.

Published on 28/08/2023 à 14h18 following a purchase from 24/08/2023

Really practical and safe!

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Response from CITY-LOCKER Paris Published on 28/08/2023

Hello Melina, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you soon in one of our lockers. Have a nice day.

Nicolas D.

Published on 28/08/2023 à 08h25 following a purchase from 13/08/2023

the information sent is clear and corresponds to expectations.

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Response from CITY-LOCKER Paris Published on 28/08/2023

Hello Nicolas, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.

Juan V.

Published on 27/08/2023 à 23h07 following a purchase from 19/08/2023

Yaya

Galia A.

Published on 27/08/2023 à 17h11 following a purchase from 21/08/2023

Very convenient, everythong went smoothly. We'll be happy to use City Locker again.

Response from CITY-LOCKER Paris Published on 28/08/2023

Hello Galia, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.

Myriam R.

Published on 27/08/2023 à 13h49 following a purchase from 22/08/2023

everything is hyper-computerized, it's stressful but everything went really well!

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Response from CITY-LOCKER Paris Published on 28/08/2023

Hello Myriam, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you soon in one of our lockers. Have a nice day.

Talia N.

Published on 27/08/2023 à 11h11 following a purchase from 17/08/2023

Efficient, safe and affordable It's the best option

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Response from CITY-LOCKER Paris Published on 28/08/2023

Hello Talia, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.

Franco L.

Published on 27/08/2023 à 10h01 following a purchase from 08/08/2023

Gold

Response from CITY-LOCKER Paris Published on 28/08/2023

Hello Franco, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.

S I.

Published on 27/08/2023 à 07h17 following a purchase from 16/08/2023

Good! It's near the Paris north station.

Response from CITY-LOCKER Paris Published on 28/08/2023

Hello S, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.

Marie K.

Published on 26/08/2023 à 23h34 following a purchase from 22/07/2023

Easy to use

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Response from CITY-LOCKER Paris Published on 28/08/2023

Hello , Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.

Alvaro B.

Published on 26/08/2023 à 20h56 following a purchase from 16/08/2023

The customer must be alerted to the fact that the door opens several seconds after entering the code.

Response from CITY-LOCKER Paris Published on 28/08/2023

Hello, Alvaro Thanks for using our service, We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team

Magdalena F.

Published on 26/08/2023 à 16h47 following a purchase from 21/08/2023

No refund for Not using

Response from CITY-LOCKER Paris Published on 28/08/2023

Hello Magdalena, Thank you for sharing your opinion, As said in our General Terms : In accordance with the provisions of article L.121-21-8 of the Consumer Code, the customer is informed that he/she does not have the right of withdrawal, which he/she expressly waives in view of the specific nature of the service, and that the reservation is not refundable except in cases of force majeure. We wish you a great day.

Martin L.

Published on 26/08/2023 à 14h25 following a purchase from 22/08/2023

No possibility of paying for 2 or 3 hours. Is this the site?

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Response from CITY-LOCKER Paris Published on 28/08/2023

Hello Martin, Thank you for sharing your opinion. We can confirm that we only offer daily rates of between 12 and 15 euros per locker for 4 cabin suitcases. The City-Locker team wishes you a pleasant day and hopes to see you soon in one of our lockers.

Jean-Louis F.

Published on 26/08/2023 à 10h28 following a purchase from 14/08/2023

Perfect and practical

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Response from CITY-LOCKER Paris Published on 28/08/2023

Hello Jean-Louis, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.

Sabine H.

Published on 26/08/2023 à 09h14 following a purchase from 17/08/2023

Best choice for our luggage

Response from CITY-LOCKER Paris Published on 28/08/2023

Hello Sabine, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.

toshihiro I.

Published on 26/08/2023 à 05h47 following a purchase from 15/08/2023

Good!

Response from CITY-LOCKER Paris Published on 28/08/2023

Hello Toshihiro, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.