Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 611 published reviews

5 9 877 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 2, 3, 4 and 5 stars

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Verified Buyer

Published on 06/03/2023 à 10h32 following a purchase from 27/02/2023

Perfect!

Verified Buyer

Published on 05/03/2023 à 18h06 following a purchase from 28/02/2023

Easy to book, great as we didn’t fly until late evening. Definitely use again

Verified Buyer

Published on 05/03/2023 à 17h42 following a purchase from 01/03/2023

Easy straightforward instructions. Safe lockers. Would definitely use it again when in Paris.

Verified Buyer

Published on 04/03/2023 à 15h21 following a purchase from 11/02/2023

Todo perfecto y muy facil

Verified Buyer

Published on 04/03/2023 à 14h43 following a purchase from 28/02/2023

comodo ed efficiente

Acheteur Vérifié

Published on 04/03/2023 à 10h55 following a purchase from 23/02/2023

very well located for those taking the train to Gare Saint Lazare

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Verified Buyer

Published on 03/03/2023 à 22h59 following a purchase from 07/02/2023

Great service, easy to find and easy to use. Wish every city had this.

Acheteur Vérifié

Published on 03/03/2023 à 21h25 following a purchase from 27/02/2023

far too expensive

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Response from CITY-LOCKER Paris Published on 06/03/2023

Hello Charlotte, thank you for sharing your opinion with us. The prices of our lockers can be consulted on the website before booking and they are very reasonable. It is important to note that the price indicated corresponds to the price per locker and that they can accommodate up to 4 suitcases, but we are sorry if they did not suit you. In addition, we offer a sliding scale of charges, down to 2 euros per day if you book for several days. We wish you an excellent day and hope to see you soon in one of our spaces.

Verified Buyer

Published on 03/03/2023 à 18h54 following a purchase from 22/02/2023

Simple and easy to use.

Acheteur Vérifié

Published on 03/03/2023 à 18h16 following a purchase from 22/02/2023

I don't know.

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Response from CITY-LOCKER Paris Published on 04/03/2023

Thank you for taking the time to leave a review of our service; we're sorry we didn't fully meet your expectations; more details would help us improve the quality of our service.

Verified Buyer

Published on 03/03/2023 à 15h45 following a purchase from 27/02/2023

no complaints, easy activation, good to reach from the train station. Excellent if storage for full days is needed, but since there's only full rent days and not per hour, it can be a little pricey depending on how long the locker is needed.

Acheteur Vérifié

Published on 03/03/2023 à 09h24 following a purchase from 22/02/2023

Very good

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Verified Buyer

Published on 02/03/2023 à 22h53 following a purchase from 26/02/2023

Fácil de usar 3 bastante útil

Acheteur Vérifié

Published on 02/03/2023 à 17h40 following a purchase from 20/02/2023

Super easy and safe.

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Verified Buyer

Published on 02/03/2023 à 17h15 following a purchase from 25/02/2023

Very happy. For one bag, the price would have been a bit much, but we had 3 big bags and we wanted to enjoy our final day in Paris without carrying all the stuff around. 15 euros feels like a bit much for storage, but it was right in the city center close to the places we wanted to see on our last day. 15 euros for freedom was worth it in my opinion!

Verified Buyer

Published on 02/03/2023 à 15h53 following a purchase from 21/02/2023

Locker didn't close properly after I revisited to retrieve something. I called the emergency line 5 times: nobody answered.

Response from CITY-LOCKER Paris Published on 02/03/2023

Joshua Thanks for your message and for using our service Sorry you have had problem in contacting the hotline; it can be reached by phone from 8:00 am to 10pm; they answer by text message; didn't you received them? We are really sorry you have had problem in using our service and will be very happy to offer you a free storage next time you come to visit Paris.

Verified Buyer

Published on 02/03/2023 à 15h31 following a purchase from 26/02/2023

very good service, and information to get in to the lockers!

Verified Buyer

Published on 02/03/2023 à 15h15 following a purchase from 26/02/2023

Great! The size of the locker is perfect!

Verified Buyer

Published on 02/03/2023 à 14h06 following a purchase from 25/02/2023

Very easy to book, although quit3 expensive

Acheteur Vérifié

Published on 02/03/2023 à 11h36 following a purchase from 24/02/2023

Easy to book, no access worries.

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Verified Buyer

Published on 01/03/2023 à 22h04 following a purchase from 20/02/2023

Very easy access and very good service !!

Verified Buyer

Published on 01/03/2023 à 20h49 following a purchase from 24/02/2023

The buttons to type in the code do not work properly. I had to reenter the code 5-6 times for it to work, and this had already been the case when I used it in October 2022.
Also a large spanish family (15+) entered the citylocker so we had to wait more than 15 minutes because they would not move...
Other than that nothing to say, simple and efficace...would use again

Verified Buyer

Published on 01/03/2023 à 19h17 following a purchase from 24/02/2023

Easy to use and access

Verified Buyer

Published on 01/03/2023 à 15h04 following a purchase from 24/02/2023

As advertised.

Verified Buyer

Published on 01/03/2023 à 12h57 following a purchase from 25/02/2023

PERFECT

Acheteur Vérifié

Published on 01/03/2023 à 12h00 following a purchase from 24/02/2023

Everything perfect

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Verified Buyer

Published on 01/03/2023 à 04h16 following a purchase from 19/02/2023

Simple and effective. Great location

Response from CITY-LOCKER Paris Published on 01/03/2023

Thanks Luca for using our service and for your feeedback and for your 5 stars.

Verified Buyer

Published on 28/02/2023 à 22h34 following a purchase from 19/02/2023

Good location, very well labeled with entry and lock code procedures, clean and well maintained. Would definitely use again

Verified Buyer

Published on 28/02/2023 à 22h32 following a purchase from 16/02/2023

Super easy way to store our luggage while we explored Paris!

Verified Buyer

Published on 28/02/2023 à 22h21 following a purchase from 19/02/2023

Ottimo

Acheteur Vérifié

Published on 28/02/2023 à 19h46 following a purchase from 23/02/2023

Convenient but not secure enough. Ideally, you should be able to enter your personal code for your locker.

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Response from CITY-LOCKER Paris Published on 02/03/2023

Hello Guy, Thank you for your feedback. Regarding the security of our lockers, CityLocker spaces are monitored 24/7 by our surveillance cameras and locker codes are personal for each of our customers, changing every day for reservations of more than one day. The entire CityLocker team wishes you an excellent day and hopes to see you soon in one of our lockers.

Verified Buyer

Published on 28/02/2023 à 13h55 following a purchase from 23/02/2023

It’s easy to find and use, really helps to avoid carrying luggage all day. It worth the money.

Verified Buyer

Published on 28/02/2023 à 13h43 following a purchase from 22/02/2023

Well located and secure. The keypads on the door and outside were pretty temperamental so required several attpts at code entry but I read this was the case so expected that. Otherwise was convenient & easy to book. Would use again

Verified Buyer

Published on 27/02/2023 à 21h15 following a purchase from 22/02/2023

Easy to use and access. Lockers felt secure.

Acheteur Vérifié

Published on 27/02/2023 à 19h00 following a purchase from 21/02/2023

Quite practical and easy to access. However, prices are a little high for a single suitcase...

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Verified Buyer

Published on 27/02/2023 à 10h18 following a purchase from 19/02/2023

Servizio fondamentale per chi non ha la possibilità di allungare check-in o check-out nelle strutture ricettive

Verified Buyer

Published on 27/02/2023 à 10h16 following a purchase from 15/02/2023

Servizio fondamentale per chi viaggia con bagagli piccoli come trolley e zaini per non doverli portare con sé tutto il giorno

Verified Buyer

Published on 27/02/2023 à 09h12 following a purchase from 15/02/2023

Everything worked perfectly.

Verified Buyer

Published on 26/02/2023 à 23h36 following a purchase from 24/12/2022

Very straight forward and announced measurements for suitcases were accurate.

Acheteur Vérifié

Published on 26/02/2023 à 22h55 following a purchase from 10/02/2023

Very clear, easy-to-use site

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