English 
V
Rating: 3 out of 5
We were emailed a door code and it didn't work. We were in a rush and had to call the customer service line and wait for them to manually open the door which was frustrating
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 2, 3, 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
All fine, just had to write the code a couple of times, didn't accept it immediately (physical buttons/dials, one has to be pressing them hard)
V
Rating: 4 out of 5
Email service was prompt.
A
Rating: 5 out of 5
The site is easy to use and quickly accessible to find all the information you need to make a reservation.
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V
Rating: 4 out of 5
Easy to book the locker.
V
Rating: 3 out of 5
I payed in the wrong address and i hadn´t the chance to edit for the right one.
Response from CITY-LOCKER Paris
thank you for your message Andre Sanches We would like to remind you that our hotline is available from 8 a.m. to 10 p.m. every day to help you and answer your questions.
V
Rating: 5 out of 5
Easy to use, secure lockers and keypad system, exactly what I was looking for during my stay in Paris
V
Rating: 5 out of 5
Easy to book and clearly identifiable.
V
Rating: 5 out of 5
We needed to drop off our luggage for several hours until we could check into our Airbnb. It was super easy and convenient. I would definitely use again.
V
Rating: 5 out of 5
Everything went perfect. Amazing service and with a exquisite client support that answered me extremely fast. Will use city locker everytime i need!
V
Rating: 5 out of 5
Had trouble getting in initially but customer support was fantastic. Used them two different days and would strongly recommend.
V
Rating: 5 out of 5
This facility worked great for the day I left my Airbnb.
V
Rating: 2 out of 5
Locker schedule should be more visible. People should be more wiling to help if your luggage got stucked after the hour.
V
Rating: 5 out of 5
Easy to use
V
Rating: 4 out of 5
Everything worked out fine.
In the beginning it was a bit confusing to enter the pin.
In the beginning it was a bit confusing to enter the pin.
V
Rating: 5 out of 5
VERY CONVENIENT FOR THOSE WHO WANT TO VISIT THE CITY WITHOUT LUGGAGE
V
Rating: 5 out of 5
Very good, great service. I would recommend.
V
Rating: 4 out of 5
All ok
A
Rating: 5 out of 5
Super system, secure and easy
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V
Rating: 5 out of 5
Easy access, great location, good conditions
V
Rating: 4 out of 5
place isn't bad.
V
Rating: 4 out of 5
City locker is great, but it wasn’t obvious that I needed to book in advance and wait for an email. I bumped into another traveller at the lockers that gave me that info.
That said, it was very easy to understand how to open the door, and how the lockers worked once I reserved online.
Great service, easy to access, and an excellent location!
That said, it was very easy to understand how to open the door, and how the lockers worked once I reserved online.
Great service, easy to access, and an excellent location!
V
Rating: 5 out of 5
Customer service was quick and responsive when I accidentally booked the wrong location. Really loved the locker system, easy to get in and out. I felt that my belongings were safe and secure.
V
Rating: 3 out of 5
15€ from 8:00 to 20:00 is too expensive
Response from CITY-LOCKER Paris
Hello Carlos, thank you for sharing your opinion. The prices of our lockers can be found on our website and they are really reasonables. It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases from 8:00 to 22:00 but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease to 2 euros if you book for several days. We wish you a very good day and we hope to see you again in one of our storages very soon.
V
Rating: 5 out of 5
Extremely simple and easy to use. Code(s) received via Mail, entered at the door and the panel inside. Done!
V
Rating: 5 out of 5
Ease to use
V
Rating: 5 out of 5
Very practical, easy and affordable!
V
Rating: 5 out of 5
It was an easy find everything went smoothly
V
Rating: 5 out of 5
Very convenient and close to both Gare de l'Est and Gare de Nord
V
Rating: 5 out of 5
Really helpful service, easy to book
V
Rating: 5 out of 5
Super
V
Rating: 5 out of 5
It’s a very convenient and safe, albeit expensive service
V
Rating: 5 out of 5
Muito fácil e rápido de acessar ! Me deixou livre das bagagens para explorar uma nova cidade!
V
Rating: 5 out of 5
I found everything as descripted on site. No problems with the codes. No need to ask for help.
V
Rating: 5 out of 5
Perfect location. Simple to use
A
Rating: 5 out of 5
Muito pratico!
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A
Rating: 5 out of 5
it's easy to use. the locker is spacious but only fit for 2 middle-size of baggage.
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V
Rating: 4 out of 5
Everything was great but the number pad for entering to the lockers room was not accepting my code until the fourth time I tried.
V
Rating: 5 out of 5
El espacio es suficiente para guardar tres maletas pequeñas
A
Rating: 5 out of 5
Super
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