Customer reviews of CITY-LOCKER Paris

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 2, 3, 4 and 5 stars

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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/07/2022
Easy to use and quick to book.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/07/2022
The order process is very clear, easy to follow and fast.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/07/2022
Very easy to use and convenient. Would definitely recommend City Locker.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/07/2022
Easy finding sites.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 06/07/2022
Prompt customer service via email when I did not receive the code for the locker. At the location, the Wi-Fi network name and password were shown on the glass door; but, they did not work.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2022
Very practical
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/07/2022
Very good
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/07/2022
good
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Verified Buyer
Rating: 4 out of 5
following a purchase from 29/06/2022
Good location. Easy access to scenic spots.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/07/2022
Dejamos y recogimos maletas sin problema.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/06/2022
Ottima soluzione per depositare i bagagli nel caso di lungo intervallo di tempo tra orario di check out ed orario di inizio viaggio.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/07/2022
The purchasing process was easy and straightforward, everything worked without any issues, no complaints
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/07/2022
Very good and helpful
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Verified Buyer
Rating: 4 out of 5
following a purchase from 08/07/2022
Easy to book, easy to use once you're there. A bit far from the nearest metro station if you've got to walk there. The link provided after the reservation is not spot on, just copy the address and paste it on the internet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2022
Very good design. Very safe and affordable
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Verified Buyer
Rating: 4 out of 5
following a purchase from 04/07/2022
Everything went well.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/07/2022
good, the only thing sthe pricing on the website is actually misleading in a way at least for me
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/06/2022
This work out perfectly for us. We need to storage a large suitcase between the Paris and Italy parts of our vacation. The lockers were easy to use.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/07/2022
Everything as expected. Easy to use, good vigilance. Totally recommended.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 08/07/2022
We found a tampon in the room, and it wasn’t clean overall.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2022
Simple and effective, nothing to complain about!
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Verified Buyer
Rating: 4 out of 5
following a purchase from 03/07/2022
Location was pretty good, only short walk to RoissyBus stop to get to the airport. Cleanliness could have been better, the flooring needs renovation at some point soon. Lockers itself worked well!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/07/2022
Greatttt
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Verified Buyer
Rating: 4 out of 5
following a purchase from 27/06/2022
Good option to leave luggage in central location.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/07/2022
Perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/06/2022
The quality of the lockers is very low. They are not safe at all. The door of one of the lockers had been broken in order to take the contents out. Since the doors are made of some sort of plywood it was not difficult to break it.
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Response from CITY-LOCKER Paris
Hello First of all thank you for your message. No need to write a Hollywood scenario about the missing locker door, we assure you there was no intrusion and break-in but simply a door that is being repaired because a customer broke the lock with his suitcase... We assure you the lockers are very solid with 9 years of existence, there have never been any thefts. we remind you that all our premises are under alarm and video surveillance 24/24
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/07/2022
Excellent!
If there is a loyalty discount….fantastic🥳🥳 🤩🤩🤩
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2022
Gemakkelijk online te boeken, ruime en propere lockers, ik gebruikte 2 verschillende centraal gelegen locaties. Codes werden snel bezorgd. Enige nadeel: toetsenbord reageerde niet altijd goed waardoor code meermaals moest worden ingebracht. Bij een volgende citytrip boek ik zeker weer een locker.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/07/2022
super easy and comfortable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2022
Simple and efficient
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/07/2022
Good service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/07/2022
It’s easy to use, well designed and organized
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2022
The website and sign-up were easy. Don't remember how long it took to provide the access codes. But I enrolled the night before just to be sure.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/07/2022
Hay que tener la precaucione de reservar, porque cuando fuimos con nuestro locker reservado una chica ya no pudo tener un locker, estaban todos ocupados. Por lo demás: un servicio genial!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/07/2022
So incredibly easy to use. A great way to buffer between flights and check in times for rentals.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/06/2022
the site was very easy to use and to book the lockers. The location of this particular facility was clearly marked when we made the reservation.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/06/2022
We reserved a locker a few months in advance and it was easy & hassle free.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 29/06/2022
Locker are not big enough, a bit surprising that a service like that close at 22h00
Response from CITY-LOCKER Paris
Hello Benjamin, The locker size can feet up to 3 lugagges depending on you our the lugagges and close at 10PM for security reasons. You can find all those information on our website. Thanks for using our service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/06/2022
Good!
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Verified Buyer
Rating: 2 out of 5
following a purchase from 28/06/2022
I had no problems making the reservation, but when I needed they to help me bc my locker had problems, the guy who attended the call was really really rude and had me waiting around half hour for a code.
Response from CITY-LOCKER Paris
Hello thank you for your message. We would like to clarify: you contacted the hotline because you could not enter your code to open your locker, it did not last 30 min as you indicate but much less because you stayed 3 min in the room. so our customer service helped you quickly as a reminder, our hotline is available from 8 a.m. to 10 p.m. 7 days a week