Customer reviews of CITY-LOCKER Paris

Thank you for asking about my experience. Overall, they are rather negative. When we entered the room, other users were already desperately trying to open their lockers. Our Locker also did not open after several attempts. The keypad does not allow for a reset or input correction. Only after I entered the code in the entrance door again did the Locker open. Apparently, the system cannot process several customers at the same time. The input device at the front door does not always react correctly and is much too old. No one could be reached personally at the hotline number. The price should at least be chosen gradually depending on the rental period. Overall, I would think twice before using this service again.

Everything worked well, no complaints.

Easy and safe!

Sure

Instruction is very easy.

Very satisfied with the service. I booked a locker for the same day and everything went smoothly. Would use it again!

Perfect

Perfect

Very simple solution to storing bags while traveling. Lockers were large, clean and easy to acess. Station was in a safe area and cost of storage was reasonable. Phone contact available to assist with access issues for someone who dies not speak French. I highly recommend this service.

There's nothing to say about safety and cleanliness. However, it's a bit expensive and it's a pity not to have the choice of the time needed for parking. But the lockers are a good idea.

Works as expected

Easy and functional

Simply perfect, accessible and secure

easy to use

Very easy and reliable as well as your customer service

okok

Rápido, sencillo y tremendamente valioso! La mejor manera de aprovechar el día de llegada o de vuelta.

Easy & fast to register

I had problems with opening my locker so I tried to contact the service multiple times within the opening hours. I called as well as wrote an email but did not get any answer. Fortunately, I managed to handle the situation on my own, but for 12 euros that I paid I should have received the help I needed immediately.

Suggests it is present at Chatelet les Halles, in fact it is 10 minutes aeay from it.

Lockers were great but the codepanel on the frontdoor was old and from times to times the door didn't open even when the code was right

I traveled to Paris in late May and had several hours before I could check into my Air BnB and didn’t want to haul my bags everywhere. I used the Châtelet - Les Halles lockers for several hours. It was close by to the major tourist spots. I booked online and didn’t get a code for the door/locker immediately but emailed the company with my confirmation booking # and they resent a code in the following hour. I would use this company again and recommend for luggage storage.

Is a great service. Love that is autoservice.

Easy navigation

....

very practical website. well explained content which results in a quick booking. when we travel we always try
look for the citylocker because it gives us the most confidence and security

Es ist ok.

All very efficient aand good location for stations

While my experience with City Locker got off to a rough start, I can’t really blame the company. I had initially thought that the locker locations were staffed, and so I was never considered how I would access my locker if the lockers were not staffed — which in fact is the case. Turns out after the fact I found an email in my “junk” folder with all the necessary access information — but that didn’t help much, because I never checked there. Fortunately, I was able to reach someone at their central office, and they were able to provide the needed access codes. BOTTOM LINE: Check your email and if you don’t see anything, check your “spam/junk” folder!

Quick and reliable.

Very good

Convenient location and clear instructions. Clean lockers

It's perfect. Recommended.

Not very ergonomic on the mobile.

City lockers was perfect for us to store our luggage until our flight later that evening. You reserve the lockers online and receive a door code and locker code. We found that one of the lockers assigned to us did not work so we called and within 30 seconds they changed our locked and even popped it open for us.
Note: each locker can fit one large checked suitcase or two small carryon sized suitcases.

Good web, easy to use and intuitive.

Perfect but a bit expensive.

Perfect

quick, easy and safe, for 12 euros it is totally worth it!

Reserva muy rapida y efectiva a traves de la web, en muy poco tiempo se recibe el codigo que debes utilizar para entrar y desbloquear tu taquilla reservada.