CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Expensive, compared to alternatives at the station
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Response from CITY-LOCKER Paris
Hello Rafayel, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per bag and that you can put up to 4 bags per locker or maximum 3.75€ per bag for a day (8:00-22:00). We hope to see you again and wish you a pleasant day!
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Shanthi T.
Rating: 4 out of 5
following a purchase from 26/04/2024
Lockers kleiner dan verwacht, maar gelukkig paste alles.
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Vavilin I.
Rating: 4 out of 5
following a purchase from 15/05/2024
l'inscription est un peu compliquée et le prix est trop cher, mais en général c'est très pratique
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Thanh-Ton H.
Rating: 4 out of 5
following a purchase from 12/05/2024
Easy to find and uncomplicated!
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Zaira G.
Rating: 4 out of 5
following a purchase from 26/01/2024
It was a discover, I never saw that service before. If I can say something to make better it will be that could some suitcases are a little more bigger than the space
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Gabriella S.
Rating: 4 out of 5
following a purchase from 14/05/2024
The location was easy to find, the locker was easy to open and place was ok. However it was not possible to lock the main entrance. Still, we felt our luggage is safe.
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Hervé L.
Rating: 3 out of 5
following a purchase from 12/05/2024
I've always had no problems using this service.
I hadn't used it for many months, and I was just surprised to see the rate increase so much, that's the only small negative point.
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Response from CITY-LOCKER Paris
Hello Hervé, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
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Gabriele T.
Rating: 3 out of 5
following a purchase from 18/05/2024
No possibile to pay only for half day
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Annchristine H.
Rating: 3 out of 5
following a purchase from 10/05/2024
Locker smaller than expected, could just fit one larger suitcase and two small ones into the locker.
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Jens P.
Rating: 3 out of 5
following a purchase from 09/05/2024
Works well, no complications. Place ist very very very narrow
Response from CITY-LOCKER Paris
Hello, Jens Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service but not sure what you were expecting? Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Maria M.
Rating: 3 out of 5
following a purchase from 12/05/2024
Locker did not open first 3 times. I was careful entering numbers. A bit rundown.
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Mauro G.
Rating: 4 out of 5
following a purchase from 01/04/2024
IL SERVIZIO E' BUONO, MA ,NELLA PUBBLICITA' , ERANO RIPORTATE DIMENSIONI DIVERSE DA QUELLA DELL'ARMADIETTO ASSEGNATOMI. HO DOVUTO INSERIRE SOLO LA VALIGIA GRANDE .QUELLA PICCOLA NO.
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Rowdy R.
Rating: 2 out of 5
following a purchase from 09/05/2024
The lockers seem convenient but the lack of communication with the company is not existent. Customer service is key
Response from CITY-LOCKER Paris
Hello, Thank you for your message , We would like to remind you that our hotline is available from 8 a.m. to 10 p.m. every day to help you and answer your questions. but by the way you have not use our service as you have ask for the refund, refused as per our general terms and conditions but offer you a credit note valid 6 months. Might be the reason why you put a bad comment on us ....
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Carolina M.
Rating: 4 out of 5
following a purchase from 22/04/2024
Está muy bien, salvo que es un poco estrecha la entrada.
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Julie B.
Rating: 4 out of 5
following a purchase from 09/05/2024
Rather ergonomic, but could be improved.
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Stephanie H.
Rating: 4 out of 5
following a purchase from 08/05/2024
Very convenient and easy to use. My only complaint is that it closes at ten pm even though it is self-service.
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Sabah G.
Rating: 4 out of 5
following a purchase from 09/05/2024
Good location, functional and secure Opening with codes great
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Karl I.
Rating: 3 out of 5
following a purchase from 04/05/2024
The scheme is clever and useful but the realization is anything but intuitive. Simply figuring out how to open the door puzzled everyone we saw there. We also could have very easily used just one locker and that would have made the expense easier to justify, but the app asks you how many bags you have rather than, how much room you need. Overall, it was very useful even if a bit expensive.
Response from CITY-LOCKER Paris
Hello, Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Lynne F.
Rating: 4 out of 5
following a purchase from 02/05/2024
The # on the door lock didn't look like a pound / hashtag sign so I had difficulty entering. My suitcase was heavy so I needed a bottom locker. I didn't get to choose and was given a top locker.
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Marta O.
Rating: 4 out of 5
following a purchase from 27/04/2024
as expected, no problem found
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Stephanie P.
Rating: 3 out of 5
following a purchase from 30/01/2024
Clear instructions and easy to use. Lockers were smaller than expected
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Anaëlle S.
Rating: 4 out of 5
following a purchase from 01/05/2024
No complaints
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Karin F.
Rating: 4 out of 5
following a purchase from 05/05/2024
Easy & comfortable !
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Jin Q.
Rating: 3 out of 5
following a purchase from 02/05/2024
Ok, but quite expensive
Response from CITY-LOCKER Paris
Hello Jin, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
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Nathalie M.
Rating: 4 out of 5
following a purchase from 22/04/2024
RAS and thank you :)
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Shelbi R.
Rating: 4 out of 5
following a purchase from 26/04/2024
This system is excellent in theory, but it breaks down when too many people try to access the building at one time. It is challenging to keep codes private when there is a mob of people around the door trying to figure out how to reserve a locker. Many people thought the location was staffed. This was only a problem in the morning, when dropping off our bags. None of this was an issue when we picked up in the mid-afternoon.
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Roan T.
Rating: 3 out of 5
following a purchase from 30/04/2024
Enough space in the locker. 10 minutes walking from the station.
Response from CITY-LOCKER Paris
Hello, Roan Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Kerstin G.
Rating: 4 out of 5
following a purchase from 29/04/2024
Everything worked out great. But there is only one size of locker. It would be better if there were different sizes at different prices.
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Ludovic D.
Rating: 4 out of 5
following a purchase from 28/04/2024
Easy control
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Daniela L.
Rating: 4 out of 5
following a purchase from 25/04/2024
Easy to’ reach and very convenient
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Raquel V.
Rating: 4 out of 5
following a purchase from 01/05/2024
Booking the locker was easy and we got the codes really fast.
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Ying-Yih L.
Rating: 4 out of 5
following a purchase from 21/04/2024
Good with no problem.
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PHILIPPE G.
Rating: 4 out of 5
following a purchase from 22/04/2024
Very practical, the only downside was the cleanliness of one of the 2 reserved lockers. There was a kind of towel with blood on it.
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Response from CITY-LOCKER Paris
Hello PHILIPPE and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. We have passed on the information to the maintenance department. We look forward to seeing you again in better conditions.
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Eros T.
Rating: 4 out of 5
following a purchase from 29/04/2024
Good service, right price.
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ROSALBA S.
Rating: 4 out of 5
following a purchase from 29/04/2024
good rate, and good positions. easy
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Raul S.
Rating: 4 out of 5
following a purchase from 28/04/2024
Bien situado. Acceptable price. Mejoraría los teclados, que no terminan de funcionar bien.
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Christine L.
Rating: 2 out of 5
following a purchase from 29/04/2024
No one on the phone Keyboard not working...
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Response from CITY-LOCKER Paris
Hello Christine, Our hotline is available from 8am to 10pm every day to answer your questions and help you with any problems you may have. Have you contacted them? (we can't find any record of your call) and it seems that you have managed to use your locker even though the keys don't work? I confess I don't quite understand. In case of technical problems, our hotline can help you open your locker or send you a technician. More details would help us to understand what happened; please contact us at [email protected].
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Gianni P.
Rating: 4 out of 5
following a purchase from 29/04/2024
It's good, but a bit expensive if you only use it for 3 or 4 hours!
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Ela A.
Rating: 2 out of 5
following a purchase from 28/04/2024
I used the service today at Saint-German des Pres location. The outside door was broken, anyone could enter, in fact i saw some of the lockers were forcely opened. I tried to call them several times, since in every website they were indicating that they are very responsive to their hotline, but no one responded. I had no choice but to leave my bag in the locker. At the end of a couple hours gladly nothing happened but given the conditions, it was just luck. Very unreliable, wouldn't recommend anyone to trust their valuable belongings.
Response from CITY-LOCKER Paris
Bonjour Ela et merci d'avoir pris le temps de porter ce problème à notre attention. Étant très soucieux de la satisfaction de nos clients, nous prenons en compte votre retour et veillons toujours à améliorer notre service afin de toujours mieux satisfaire nos clients. Au plaisir de vous revoir dans de meilleures conditions.
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Bruno R.
Rating: 4 out of 5
following a purchase from 11/04/2024
Easy to book on the website
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