City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Overall I like the Citylocker. It offers a reasonable price and the location fits my tour route. The space is big. However, there is a flaw. The combination for opening the door did work when picking up my luggage. A nice lady opened the door from inside.
C
Chantal A.
Rating: 4 out of 5
following a purchase from 31/01/2024
Good
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Elisabeth B.
Rating: 4 out of 5
following a purchase from 20/02/2024
the locker we had reserved would not close, but a call to the emergency number solved the problem by allocating another locker.
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Barbara W.
Rating: 4 out of 5
following a purchase from 18/02/2024
Alles gut funktioniert. Nur befindet sich dieser City Locker schon 10 Minuten entfernt von der Metro Station.
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Wesley C.
Rating: 2 out of 5
following a purchase from 17/02/2024
Okay
Response from CITY-LOCKER Paris
Hello, Wesley Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Anthony M.
Rating: 4 out of 5
following a purchase from 12/02/2024
The site could be more responsive, but it needs the job.
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Daphne T.
Rating: 4 out of 5
following a purchase from 18/02/2024
Surprisingly easy to use. Great location for garde du Nord which was only a few minutes walk away. I would recommend pre-booking. We booked there and then because we hadn’t realised that the case store at the station was closed. All worked very well with last minute booking and at 15€ was good value for money. I was able to store a medium suitcase, a boot bag and a ruck sack in a single locker with still some room to spare. Could have done with a little more signage on how to use once we got into the store.
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Ghislaine D.
Rating: 4 out of 5
following a purchase from 11/02/2024
Fine
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Arnaud H.
Rating: 4 out of 5
following a purchase from 16/02/2024
Convenient location and essential service. Will use again.
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Naomie Q.
Rating: 4 out of 5
following a purchase from 12/02/2024
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Response from CITY-LOCKER Paris
Hello Naomie Thank you for taking the time to leave a review of our service, we are sorry that we did not fully meet your expectations. More details from you about your experience would help us improve the quality of our service. Thank you for your time.
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Geumha K.
Rating: 4 out of 5
following a purchase from 09/02/2024
C'était génial qu'il y ait un casier dans le centre-ville pour que je puisse laisser ma valise après mon départ jusqu'à mon arrivée à l'aéroport.
Ce serait mieux s'il y avait une table où je pourrais refaire mes bagages.
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Katrina K.
Rating: 3 out of 5
following a purchase from 10/02/2024
Was easy to use. Expensive for the size though it actually doesn’t fit a lot in there. The room also smelt like gone off milk and was physically make me gag when dropping and collecting our suitcases
Response from CITY-LOCKER Paris
Hello, Katrina Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Joanne R.
Rating: 4 out of 5
following a purchase from 14/02/2024
Great
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Sarah H.
Rating: 4 out of 5
following a purchase from 14/01/2024
All fine. Code worked and enough space for our 3 backpacks and extra.
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Eivind N.
Rating: 4 out of 5
following a purchase from 11/02/2024
Works great!
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Océane D.
Rating: 3 out of 5
following a purchase from 11/02/2024
Too bad the price is the same regardless of the number of hours.
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Response from CITY-LOCKER Paris
Thank you for using our service. We take note of your comment and will pass it on to the relevant department. The price of 12€/day/4 pieces of luggage makes our service the cheapest in Paris given the level of luggage security we offer. We take note of your comments and will do our best to earn your 5 stars on your next visit. We hope to see you again soon.
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Ando B.
Rating: 2 out of 5
following a purchase from 05/02/2024
the fact that it is closing at night without the possibility to acces our locker for example in my case, I had to withdraw my luggages at 5AM for a flight and train, you can't always wait until the opening hours most of the time.
Response from CITY-LOCKER Paris
Hello, Ando Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. Juts for your information we open at 8AM and not at 5AM City-Locker's Team
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Marlene G.
Rating: 4 out of 5
following a purchase from 10/02/2024
The location is not too far away from gare de lyon but with heavy bags to carry, it quite feels like a long way. if it was in the train station or right next to it, it would be even better. Functionality wise, it’s excellent and absolutely recommendable!!
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Mioko F.
Rating: 4 out of 5
following a purchase from 04/02/2024
easy to use.
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Peter D.
Rating: 4 out of 5
following a purchase from 04/02/2024
Everything as you’d expect it to be, nothing fancy just dead simple bag store at a really good price
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Joe G.
Rating: 4 out of 5
following a purchase from 03/02/2024
Eccellent - no problems
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Radia T.
Rating: 4 out of 5
following a purchase from 04/02/2024
Straightforward website
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Jules C.
Rating: 3 out of 5
following a purchase from 02/02/2024
Secure but too expensive
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Response from CITY-LOCKER Paris
Hello Jules, thank you for sharing your opinion with us. City-Locker spaces are monitored by our video surveillance cameras 24/7, and our team ensures that your luggage is stored as securely as possible. Our insurance also covers your personal belongings up to 1,500 euros per locker. All this comes at a price, and we're the only company in Paris to offer this level of security. What's more, returning your luggage costs €3.75 for the day (8:00-22:00). We hope we've answered all your questions, and wish you a very pleasant day!
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Sonja V.
Rating: 4 out of 5
following a purchase from 01/02/2024
easy to make reservation. Clear confirmation with acces codes and photo of the adress where to go.
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Mohamed H.
Rating: 3 out of 5
following a purchase from 02/02/2024
c'est trop cher
Response from CITY-LOCKER Paris
Bonjour, merci de nous faire part de votre avis, les espaces City-Locker sont surveillés par nos caméras de vidéosurveillance 24h/24h 7j/7, notre équipe veille à ce que vos bagages soient stockés dans la plus grande sécurité possible. Notre assurance couvre également vos effets personnels à hauteur de 1500 euros par casier. Et tout cela à un coût effectivement, et nous sommes les seuls sur Paris à vous proposer ce niveau de sécurisation. Et de plus, ramener au bagages cela coute 3,75€ pour la journée (8:00-22:00) Nous espérons avoir répondu à vos interrogations et vous souhaitons une excellente journée !
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Vivien M.
Rating: 3 out of 5
following a purchase from 01/02/2024
Seemed a safe situation to me, I didn’t realize I had to register online prior, so I lost some time in front of the store, also because there was bad phone service. A little bit too expensive €15 for a few hours.
Response from CITY-LOCKER Paris
Bonjour Thanks for using our service. You do not have to create an account online; we just need an email and a tel number so that we can send you your personal codes; max 1 minute to make the booking with a telephone working properly. Regarding the price we can understand you find it a little high but we are the only in Paris to provide this level of safety and security while keeping your luggage (video protection, alarm, door code, locker code, secured lockers and shop and an assistance during opening hours) We hope we will have the pleasure to welcome you again in one of our City-Locker
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Carmen C.
Rating: 4 out of 5
following a purchase from 26/01/2024
everything was perfect, but the price could be a little low
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Helen F.
Rating: 4 out of 5
following a purchase from 23/01/2024
Easy to find and easy to access the door and allocated locker. Very secure and felt confident leaving my luggage. Measurements given were accurate. We left 2 generous cabin size suitcases in one locker and there would have been ample room for a large rucksack/bag. Would have given 5 stars if cheaper for shorter use.
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Rose G.
Rating: 3 out of 5
following a purchase from 29/01/2024
Too expensive
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Response from CITY-LOCKER Paris
Hello Rose, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per bag and that you can put up to 4 bags per locker or maximum 3.75€ per bag for a day (8:00-22:00). We hope to see you again and wish you a pleasant day!
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Mathilde M.
Rating: 3 out of 5
following a purchase from 28/01/2024
Lack of explanations on the site
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Response from CITY-LOCKER Paris
Hello, Thank you for taking the time to leave a review of our service. We are sorry that we did not fully meet your expectations. More details from you about your experience would help us improve the quality of our service. Thank you for your time.
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Weronika P.
Rating: 4 out of 5
following a purchase from 27/01/2024
Safe and efficient.
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Frédéric M.
Rating: 3 out of 5
following a purchase from 27/01/2024
The location is far from the Eiffel Tower. The space is very small and there were a lot of people inside: impossible to move around. Expensive.
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Response from CITY-LOCKER Paris
Hello Frédéric and thank you for taking the time to bring this problem to our attention. As we are very concerned about our customers' satisfaction, we take your feedback into account and always strive to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
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Icaro S.
Rating: 4 out of 5
following a purchase from 28/01/2024
Everything worked fine. Easy reservation and easy access to locker. The only suggestion is that it should be possible to know if there's any locker available at the place you want before you pay. Because you only get a confirmation after you pay. What happens there isn't any locker available? You will be sent to another site, distant from where you need?
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Rodrigo C.
Rating: 3 out of 5
following a purchase from 26/01/2024
The process of renting a locker and getting the access code works smoothly.
Response from CITY-LOCKER Paris
Hello Rodrigo, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
It was not easy to open the door and also not easy to open the locker . . .
Response from CITY-LOCKER Paris
Bonjour Jo we are so sorry for the problem you have had; Could you please give us more information about it like : at what time you were here? Have you called the hotline for assistance? Thanks for helping understanding what happened. Thanks a lot and once again sorry for the problem.
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Tamas G.
Rating: 4 out of 5
following a purchase from 13/01/2024
it was ok
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Sarah B.
Rating: 4 out of 5
following a purchase from 23/01/2024
Conviently located and secure - good price.
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Gerard B.
Rating: 2 out of 5
following a purchase from 16/01/2024
much too expensive..2h or 24h same price
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Response from CITY-LOCKER Paris
Gerard Thank you for using our service. We take note of your comment and will pass it on to the relevant department. The price of 15€/day/4 pieces of luggage makes our service the cheapest in Paris considering the level of luggage security we offer. We take note of your comments and will do our best to earn your 5 stars on your next visit. We hope to see you again soon.
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