Reviews CITY-LOCKER Paris : Discover customer reviews from citylocker.paris (Page 22)

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Angelique L.

Published on 18/09/2023 à 03h29 following a purchase from 12/09/2023

Great location and very easy to access with pin codes.Site was clean and safe. Just a suggestion- a toilet would be very helpful and a terrific value add.

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Ilona K.

Published on 17/09/2023 à 20h45 following a purchase from 13/09/2023

Good service easy to use

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Lucas K.

Published on 17/09/2023 à 13h36 following a purchase from 13/09/2023

The only downside is a lack of support at the location. Maybe having a Wi-Fi available would improve.

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Simona T.

Published on 17/09/2023 à 09h26 following a purchase from 12/09/2023

I think in general the service is very convenient

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Nadja M.

Published on 16/09/2023 à 11h21 following a purchase from 10/09/2023

War alles super

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Erin S.

Published on 15/09/2023 à 23h10 following a purchase from 01/08/2023

Convenient. Secure codes. Only problem was I didn’t realize how large my luggage was and I needed to rent another locker on the spot. But that was easy to do right away.

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Nadia N.

Published on 15/09/2023 à 13h09 following a purchase from 10/09/2023

It says the locker can store 4 bags but I can only store 1

Response from CITY-LOCKER Paris Published on 15/09/2023

Hello, Nadia Thanks for your message and for using our service. The size of the lockers is W 48 cm x H 61 cm x D 85 cm. This dimension is suitable for most large suitcases and should allow to fit up to 4 small luggages international IATA format (55 x 35 x 20 cm). Have a good day

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Izak M.

Published on 14/09/2023 à 16h38 following a purchase from 10/09/2023

Worked for holding our bags, but we had trouble with the door code, which was super anxiety producing

Response from CITY-LOCKER Paris Published on 15/09/2023

Hello, Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team

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Edelynne I.

Published on 14/09/2023 à 13h09 following a purchase from 10/09/2023

Lickers are clean and look safe. Booking is online and easy. A bit expensive compared to other luggage storage, I pid 15€ for one locker that fits at least 3 trolleys. The other loccker near Porte Maillot costs 6,50€ only, any bag size.

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Jani G.

Published on 13/09/2023 à 23h56 following a purchase from 05/09/2023

Very good

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Fabio V.

Published on 13/09/2023 à 23h07 following a purchase from 05/09/2023

It worked pretty well.

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Carlota T.

Published on 13/09/2023 à 09h30 following a purchase from 10/07/2023

The overall experience has been good. No problems to report.

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David G.

Published on 12/09/2023 à 16h56 following a purchase from 08/09/2023

Muchos españoles y persona de habla español visitan París, por favor pongan las instrucciones en español también

Response from CITY-LOCKER Paris Published on 13/09/2023

Muchas gracias por utilizar nuestro servicio. nuestro sitio web está en 6 idiomas incluido el español. No debiste haber visto las banderas de España en la dehesa de Bienvenida que te hubieran permitido acceder a toda la información en español. Esperamos verte nuevamente en uno de nuestros 6 casilleros de la ciudad y te deseamos un buen día.

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Simon B.

Published on 12/09/2023 à 14h34 following a purchase from 01/09/2023

The size description of the locker was a bit misleading.

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Response from CITY-LOCKER Paris Published on 14/09/2023

Hello Simon, Thank you for sharing your opinion, The lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope to see you again in one of our storages very soon ! Have a nice day.

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Giulia D.

Published on 11/09/2023 à 10h44 following a purchase from 02/09/2023

Everything all right. Easy and quick.

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Silvia S.

Published on 10/09/2023 à 19h26 following a purchase from 29/08/2023

good service.

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Genevieve M.

Published on 08/09/2023 à 13h03 following a purchase from 27/08/2023

Very easy to order and very easy to use. On the other hand 15 euros for leaving 2 suitcases from 10h00 to 17h00.... is very expensive!

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Response from CITY-LOCKER Paris Published on 09/09/2023

Hello Genevieve, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per baggage and that you can put up to 4 bags per locker or maximum 3.75€ per baggage for a day (8:00-22:00). We hope to see you again and wish you a pleasant day!

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Anna S.

Published on 08/09/2023 à 11h58 following a purchase from 27/08/2023

Simple enough to use and allows you to have autonomy. Location is great and the facility was clean. When we arrived, the front door was not locked as it should have been so a level of protection was removed. I emailed the company and never heard back.

Response from CITY-LOCKER Paris Published on 08/09/2023

Bonjour Anna Thanks for using our service and for your feedback. We just notice that the answer to your mail have note been sent by our team. Sorry about that. Regarding the door the problem is fixed and regarding the security of the luggage while stored with us are also under video. We hope we will have the pleasure of welcoming you again in one of our 6 locations in París The CITYLOCKER ‘s team

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Gideon F.

Published on 07/09/2023 à 12h28 following a purchase from 02/09/2023

Worked as described, felt more secure than all the options which basically involve leaving your bags in the front of a shop.

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Pascal H.

Published on 06/09/2023 à 20h00 following a purchase from 02/09/2023

well placed but would deserve an hourly rate, rather than a flat rate

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Eligiusz P.

Published on 06/09/2023 à 14h47 following a purchase from 29/08/2023

There was a problem opening the luggage box. I received codes by email and sms. The code to open the door worked right away. But the code to open the box didn't work. There was only an answering machine on the given phone number. But after a while a man called me back. I gave my name to the booking and the box was unlocked, the code to open the box was now working properly. We lost an additional quarter of an hour and some stress. In the end, everything worked out. To sum up, I recommend this system. There was a problem, but it was solved quite efficiently.

Response from CITY-LOCKER Paris Published on 09/09/2023

Hello, Eligiusz Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team

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Helena G.

Published on 06/09/2023 à 11h46 following a purchase from 25/08/2023

System works very well. Too far from the station (staircase) or big detour to make.

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Grenoy J.

Published on 03/09/2023 à 16h27 following a purchase from 30/08/2023

The locker size is very good. Enough to fit 2 small spit cases and 3 small bags. The place is secured with cameras and entrance code. The only thing is that we were not aware that a reservation was needed (to be made online). So, after arriving from a long trip we had to make an account and pay etc. Also could use a little more tidiness as we found empty bags and bottles inside our locker.
Otherwise, very good location near the Gare du Nord, fair price, and great locker size.
Recommend to people who want to visit Paris without having to carry their luggage.

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Ho K.

Published on 03/09/2023 à 14h56 following a purchase from 30/08/2023

Booking went smooth via TGV WiFi.

Response from CITY-LOCKER Paris Published on 06/09/2023

Hello , Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.

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Mathilde V.

Published on 01/09/2023 à 18h08 following a purchase from 12/08/2023

A bit pricey for a day out, but easy to get to. There were no problems.

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Júlia S.

Published on 01/09/2023 à 17h10 following a purchase from 28/08/2023

Too expensive, and it only fit a big suitcase instead of a big one and a small suitcase.

Response from CITY-LOCKER Paris Published on 01/09/2023

Hello Júlia, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! Regarding, the lockers size, we can assure you that one big suitcase and one small bag can enter, it also depends of the size of your things. We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.

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Steven V.

Published on 01/09/2023 à 13h03 following a purchase from 28/08/2023

The location and process to get access were great, the lockers only held two bags.

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Mukul J.

Published on 31/08/2023 à 16h38 following a purchase from 22/08/2023

The locker is not big enough to hold 2 check in suitcases.
We had 1 check in suitcase along with 1 small cabin suitcase but were only able to fit in one of the two…

Response from CITY-LOCKER Paris Published on 01/09/2023

Hello Mukul, Thank you for sharing your opinion, The lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope to see you again in one of our storages very soon ! Have a nice day.

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Katia Z.

Published on 31/08/2023 à 16h19 following a purchase from 06/08/2023

Good Service, easy to use.

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Nora S.

Published on 31/08/2023 à 15h49 following a purchase from 27/08/2023

Unkomplizierte Reservierung. Pincode kam unmittelbar nach Bestellung per SMS.

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Jean-Marie M.

Published on 31/08/2023 à 11h17 following a purchase from 21/08/2023

Functional department

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Larisa N.

Published on 30/08/2023 à 18h23 following a purchase from 26/08/2023

More than twice as expensive as the competition. It was too late for me to change, as I'd already passed on the address to my friends... But I'll never use that box again.

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Response from CITY-LOCKER Paris Published on 30/08/2023

Hello Larisa, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per baggage and that you can put up to 4 bags per locker or maximum 3.75€ per baggage for one day (8:00-22:00). We hope to see you again and wish you a pleasant day!

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Johanna K.

Published on 30/08/2023 à 16h16 following a purchase from 26/08/2023

Wenn man es gefunden hat und die Codeeingabe verstanden hat, super!!!

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Esteban B.

Published on 30/08/2023 à 13h59 following a purchase from 22/08/2023

Relatively high rates for fairly low security, so I personally wouldn't put suitcases containing valuables in there.

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Response from CITY-LOCKER Paris Published on 30/08/2023

Hello , thank you for your feedback, City-Locker spaces are monitored by our video surveillance cameras 24/7, our team ensures that your luggage is stored in the safest possible way. What additional information would you like? We would like to draw your attention to our general terms and conditions of sale and the items whose storage is not covered by our insurance, which covers your personal belongings up to a maximum of 1,500 euros per locker. We hope we've answered all your questions and wish you a very pleasant day!

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Didier A.

Published on 28/08/2023 à 16h18 following a purchase from 19/08/2023

Everything works...a bit far from the station. Otherwise, very good but a little expensive.

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Myriam R.

Published on 27/08/2023 à 13h49 following a purchase from 22/08/2023

everything is hyper-computerized, it's stressful but everything went really well!

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Response from CITY-LOCKER Paris Published on 28/08/2023

Hello Myriam, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you soon in one of our lockers. Have a nice day.

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Marie K.

Published on 26/08/2023 à 23h34 following a purchase from 22/07/2023

Easy to use

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Response from CITY-LOCKER Paris Published on 28/08/2023

Hello , Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.

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Alvaro B.

Published on 26/08/2023 à 20h56 following a purchase from 16/08/2023

The customer must be alerted to the fact that the door opens several seconds after entering the code.

Response from CITY-LOCKER Paris Published on 28/08/2023

Hello, Alvaro Thanks for using our service, We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team

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Magdalena F.

Published on 26/08/2023 à 16h47 following a purchase from 21/08/2023

No refund for Not using

Response from CITY-LOCKER Paris Published on 28/08/2023

Hello Magdalena, Thank you for sharing your opinion, As said in our General Terms : In accordance with the provisions of article L.121-21-8 of the Consumer Code, the customer is informed that he/she does not have the right of withdrawal, which he/she expressly waives in view of the specific nature of the service, and that the reservation is not refundable except in cases of force majeure. We wish you a great day.

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Martin L.

Published on 26/08/2023 à 14h25 following a purchase from 22/08/2023

No possibility of paying for 2 or 3 hours. Is this the site?

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Response from CITY-LOCKER Paris Published on 28/08/2023

Hello Martin, Thank you for sharing your opinion. We can confirm that we only offer daily rates of between 12 and 15 euros per locker for 4 cabin suitcases. The City-Locker team wishes you a pleasant day and hopes to see you soon in one of our lockers.

Customer reviews of CITY-LOCKER Paris

Summary of reviews

Reviews 2, 3 and 4 stars