CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
We used it for an evening flight after an early checkout. It was very easy to use, easy navigation, and very helpful for us.
Only downside - from the website we got the impression the locker will be much bigger. no way we could fit 4 suitcases in this locker.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 14/03/2023
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2023
No problems to report, a discreet, easily accessible and practical place. The lockers are practical and can hold a lot of stuff, which is what I was afraid of, for a relatively affordable price for a day.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2023
Nothing to report regarding operation: no problems, easy to use and secure. Cost a little high.
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Response from CITY-LOCKER Paris
Helene Thank you for using our service. We take note of your comment and will pass it on to the relevant department. The price of 15€/day/4 pieces of luggage makes our service the cheapest in Paris considering the level of luggage security we offer. We take note of your comments and will do our best to earn your 5 stars on your next visit. We hope to see you again soon.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/03/2023
Impractical account creation, external keyboard with some deteriorated keys and key sound too weak given the ambient noise during the day. Very high price for a few hours.
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Response from CITY-LOCKER Paris
Bruno Thank you for using our service. We take note of your comment and will pass it on to the relevant department. The price of 15€/day/4 luggage makes our service the cheapest in Paris considering the level of luggage security we offer. We take note of your comments and will do our best to earn your 5 stars on your next visit. We hope to see you again soon.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 05/03/2023
The name of location was somewhat misleading, as it was 10 min walk from les halles - a long one with suitcases
Response from CITY-LOCKER Paris
Hello Anna, Thank you for your opinion, We are sorry that you didn't enjoy your time at CityLocker, however the adress is clearly shown on the website. You also have access to the Google Maps link to evaluate the distance from Les Halles to CityLocker Chatelet les Halles (which is 650 meters so 8 minutes walk) The CityLocker's team wish you a great day !
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2023
We used this service just for the last day of our stay so as not to have our suitcases on our backs. The lockers are large (we still managed to fill them!). We had no trouble understanding how it worked, but we did have to explain the protocol to other non-French-speaking tourists.
A bit expensive for the service ... 15€ for a few hours ... a friend paid, if I'd been on my own I wouldn't have bought it and I'd have kept my two bags on my back ...
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 05/03/2023
Pretty good. But should have hourly / half day rates.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 03/03/2023
Locker comodo ma distante dalla zona turistica
Response from CITY-LOCKER Paris
Bonsoir Thanks for using our service and for your feed back. The location you have booked is 10 mn walking distance from Eiffel Tower and musée du quai Branly not sure it is very fare. By the way all the distances information are given in our website so that you can choose not to book if you think it’s to fare from where you want to go. Sorry you didn’t enjoy our service.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 27/02/2023
A little difficult to locate in a city you are not familiar.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 14/02/2023
Everything was fine except for the size of the locker. For the price, was expecting to fit a size 79/29 checked in luggage + standard hand carry luggage. To my surprise only the 79/29 could fit plus about 5 inches on top only. Disappointing.
Response from CITY-LOCKER Paris
Hello Emmanuel, Thank you for sharing your opinion, the lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope to see you again in one of our storages very soon ! Have a nice day.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/02/2023
far too expensive
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Response from CITY-LOCKER Paris
Hello Charlotte, thank you for sharing your opinion with us. The prices of our lockers can be consulted on the website before booking and they are very reasonable. It is important to note that the price indicated corresponds to the price per locker and that they can accommodate up to 4 suitcases, but we are sorry if they did not suit you. In addition, we offer a sliding scale of charges, down to 2 euros per day if you book for several days. We wish you an excellent day and hope to see you soon in one of our spaces.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/02/2023
I don't know.
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Response from CITY-LOCKER Paris
Thank you for taking the time to leave a review of our service; we're sorry we didn't fully meet your expectations; more details would help us improve the quality of our service.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 27/02/2023
no complaints, easy activation, good to reach from the train station. Excellent if storage for full days is needed, but since there's only full rent days and not per hour, it can be a little pricey depending on how long the locker is needed.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 21/02/2023
Locker didn't close properly after I revisited to retrieve something. I called the emergency line 5 times: nobody answered.
Response from CITY-LOCKER Paris
Joshua Thanks for your message and for using our service Sorry you have had problem in contacting the hotline; it can be reached by phone from 8:00 am to 10pm; they answer by text message; didn't you received them? We are really sorry you have had problem in using our service and will be very happy to offer you a free storage next time you come to visit Paris.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 24/02/2023
The buttons to type in the code do not work properly. I had to reenter the code 5-6 times for it to work, and this had already been the case when I used it in October 2022.
Also a large spanish family (15+) entered the citylocker so we had to wait more than 15 minutes because they would not move...
Other than that nothing to say, simple and efficace...would use again
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 19/02/2023
Ottimo
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2023
Convenient but not secure enough. Ideally, you should be able to enter your personal code for your locker.
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Response from CITY-LOCKER Paris
Hello Guy, Thank you for your feedback. Regarding the security of our lockers, CityLocker spaces are monitored 24/7 by our surveillance cameras and locker codes are personal for each of our customers, changing every day for reservations of more than one day. The entire CityLocker team wishes you an excellent day and hopes to see you soon in one of our lockers.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 22/02/2023
Well located and secure. The keypads on the door and outside were pretty temperamental so required several attpts at code entry but I read this was the case so expected that. Otherwise was convenient & easy to book. Would use again
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2023
Quite practical and easy to access. However, prices are a little high for a single suitcase...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2023
Very clear, easy-to-use site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2023
Quick and easy rental
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2023
Quick and easy booking, efficient and secure system, I recommend.
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 28/01/2023
It was easy to place the order. Be aware that it is only open 8 am to 10 pm.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2023
Very practical. The only downside: the rate is the same regardless of the length of the service.
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Response from CITY-LOCKER Paris
Hello Sylvie, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available as our rates are for lockers and not per piece of luggage. We hope to see you again and wish you a pleasant day!
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 15/02/2023
It was difficult to find, but the rest was excellent.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 13/02/2023
the place was nice
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 07/02/2023
There should be much clearer instructions especially regarding more than one locker, and there is no easy way to contact customer service in english. The locker was large ebough to fit in a large suitcase and after understanding how it works with multiple lockers worked just fine
Response from CITY-LOCKER Paris
Thanks for your message and for using our service Sorry you have had problem in contacting the hotline; it can be reached by phone from 8:00 am to 10pm; they answer by text message unless emergencies. The locker size is clearly indicated on the website as well as the number of luggage it can feet but it is difficult for us to give an advise as we do not see your luggage; we can just give a recommandation. We will work on improving the given information and once agin thank you for using city locker and we will work on getting your 5 stars next time.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 05/02/2023
Le système fonctionne bien mais est très cher
Response from CITY-LOCKER Paris
Hello Vincent, On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 12/02/2023
Easy to use and reliable, but the access was a little difficult for a first-time visitor.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2023
Very simple and easy
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 12/02/2023
Registration on site is not great, but if there is necessary. You have to tell it before i will start booking :)
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 10/02/2023
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2023
Easy to use.
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Response from CITY-LOCKER Paris
Thank you very much We take note of your comments and will do our best to earn your 5 stars on your next visit. We look forward to seeing you again soon.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 24/01/2023
Clean space, I was expecting someone to be onsite, but the directions were very easy to follow to access the space.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 09/02/2023
The service is good, works well, but it is too expensive, you should have an option to pay by hours
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2023
Excellent option for getting rid of your suitcases for a few hours; the system is very easy to use but I find it very expensive. There's no option to rent by the hour, which makes the system expensive, very expensive indeed.
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Response from CITY-LOCKER Paris
Thank you for using our service. We take note of your comment and will pass it on to the relevant department. The price of 15€/day/4 pieces of luggage makes our service the least expensive in Paris, given the level of baggage security. We take note of your comments and will do our best to earn your 5 stars on your next visit. We look forward to seeing you again soon.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2023
On the positive side, good communication, easy to use, the site is very well placed, but on the negative side, the code didn't work right away, and no one answered the emergency number, which was a bit of a scare! In any case, very practical, I'd do it again.
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Response from CITY-LOCKER Paris
We take note of your comments and will do our best to earn your 5 stars on your next visit. We look forward to seeing you again soon.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 06/02/2023
Eventually it did its job as expected and our luggage was kept there for several hours. However, although we were sent a text with a password for the door and another one for the locker itself: The entrance door could be opened just by pushing it, so no extra security layer, and when it comes to the locker, we spent a good 15 minutes trying to understand what we were doing wrong and the locker wouldn’t open. Eventually after many attempts where we were literally inserting the same code again and again, all of a sudden the locker did us the favour and opened.
Response from CITY-LOCKER Paris
Thanks for your comment and having used our service. The day you booked we were facing a technical problem with the door. During this period the controls with the video had been increased in order to check and ensure the sécurisation of your belongings. Now the problem is fixes:). Sorry for this problem you have had be sure we do all our best every day to guaranty a high level of sécurisation on your luggage.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 05/02/2023
Excellent service and it was convenient to put the suitcase in the box. I don't put excellent only because we had problems with the entrance door, once the code sent was entered it did not open immediately. After a few calls it worked.
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