CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Good location and it's good to have this service overall. HOWEVER: (1) Technical issues: out of 3 lockers we paid for, 2 did not send the code to open the lockers. We had to figure out how to contact CITY LOCKER, call and pay international fees, waste time to figure out the next steps. They sent us the codes eventually, but we wasted quite some time... And in the end we did not need 1 of the lockers, so it stayed empty and they did not want to make a refund, despite us asking for it. (2) It is NOT intuitive how to use the lockers. Even if there is a sign next to the lockers, it's not intuitive. I saw many people wandering around and trying to figure out... Perhaps there's a better way? Finally, the customer service people were not very open to receive this feedback in the chat... :-) All in all, thanks for the service, but also be open to new ideas how to improve it!
Response from CITY-LOCKER Paris
Hello and thank you for your feedback. As soon as you contacted us, we checked and texted you the codes within 5 min. You tell us that the service is not easy to use, we are sorry that you did not see the posters above the external keyboard to tell you how to type your code on the keyboard, then the poster above of the keypad inside to open your locker, without forgetting the poster indicating the telephone number of the hotline which is also located just below the keypad. All posters are of course in French and English. We also remind you that everything is clearly indicated in the email you receive with the codes. We note your reflection on the improvement of the service we will install posters with drawings to explain how to type its code on the keyboard.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2022
The website was mostly easy to use. However, it would be nice if the company partnered with Google translate so that the page could be translated into English or any other appropriate language. I was able to navigate by copying sentences into Google translate. Thank you!
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 26/03/2022
Good service. I would give 5* but I took one star because it is expensive and it did not give the option to store for a couple of hours. You pay the same for the whole day or for 30'.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2022
Overall good
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/02/2022
Medium
Translated reviews
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 17/03/2022
Expensive
Response from CITY-LOCKER Paris
Hello, the price is per day for a locker. You can put 3 cabin suitcases per locker which makes us the cheapest rate in Paris for a piece of luggage.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 18/03/2022
City Locker is really easy and fast to use. In my opinion though, it’s kinda overpriced. I paid for one day 12€ (and on a Sunday 15€).
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2022
Good but expensive
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 13/03/2022
Very easy process- we did need to get 2 more lockers to fit our luggage-
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 21/09/2021
I really appreciated having this service. It enabled me to travel lighter in the city until it was time to leave the city and pick up my baggage.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 14/03/2022
....
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 09/03/2022
It was easy to access, since it was close to the Opera Garnier and other metro/bus stations. The lock just needs a bit of determination and concentration. It's just a little too expensive, knowing how cheap similar services can be in other countries.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2021
Convenient, reasonable rates, good location
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 01/11/2021
We reserved two lockers in Opera (Paris) the day we arrived and the day we left. The last day, in one of our lockers there were things of other people, and fortunatelly, we met there a familiy that left us their locker because they were leaving. We could not contact quickly somebody from the company.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 19/02/2022
A convenient location for baggage storage.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/06/2021
Convenient service that worked well. The location is not ideal, far from the main train stations.
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 02/11/2021
could find everything
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 01/01/2022
Nice service.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 22/09/2021
Site and order process worked as expected.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2021
Serious service
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 10/10/2021
The service itself with the code for the door and the locker and everything was good. The neighbourhood that the building was in hoeverre, felt very unsafe.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 22/08/2021
too expensive
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2021
good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/06/2021
No specific problems to report.
Translated reviews
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 19/11/2021
awkward to find. Hard to use code on front door and locker. not as convenient to le chatelet Station as it is advertised to be.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 14/02/2022
Es caro si lo necesitas para poco tiempo
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2022
In the ad it says it costs 2€ in fact I paid 12€.
Translated reviews
Response from CITY-LOCKER Paris
Hello, on the site it says From 2€, you have access to the information on the site The price is 12.00 €/day per locker for one day (8:00-22:00) (15.00 €/day on weekends and public holidays) For reservations of several days, the rates are degressive. On certain days, special offers are available for as little as €2/day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 01/11/2021
Good
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2022
Good location Very practical and efficient, the pitches are large 4 stars instead of 5: the lockers are starting to be very damaged
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2021
The room is a bit gloomy and the price is very, very expensive for a single small suitcase. To be used only in exceptional circumstances, but it helped me out that day.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2022
Everything went very smoothly. The only difficulty was finding the location. The site needs better explanations. It's not easy to find when you're carrying a heavy suitcase.
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 23/12/2021
My rating would have been higher if they had had bigger room for leaving my 2 very big luggage
Response from CITY-LOCKER Paris
Hello, all our lockers have the same size, the dimensions are indicated on the website when you make your reservation. The size is: Feet: 1.57 x 2 x 2.79 Inches : 18 x 24 x 33.46 Centimers : 48 x 61 x 85
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/10/2021
Practical Fair prices
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/12/2021
The keyboard is malfunctioning...
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 18/09/2021
Easy to find and to register
Lockers are very spacious
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 07/10/2021
good
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 14/08/2021
I had to book at the last minute and it was a bit cumbersome to validate the email, yadda yadda… but everything worked in the end.
the pricing model is a bit shady (ended up paying 12€ for, like, 3 hours), but at least the service was available
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 04/03/2022
the service was excellent but I think it was pretty expensive for only one day
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 09/09/2021
a bit expensive for an automatic locker, but useful.
Can be more user friendly
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2022
Very practical
Translated reviews
We use cookies for audience measurement and improving user experience.
English 