English 
P
Rating: 4 out of 5
Central location, relatively easy to use, had free space, was crowded when we used.
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 2, 3 and 4 stars
Reset filtersT
Rating: 2 out of 5
The door opened after 8 times. You have better use a small LCD screen where you can see the digits
Response from CITY-LOCKER Paris
Hello,
Thanks for using our luggage storage service in Paris and sorry it does not reach your expectations.
We take good note of your comments that will help us improve our service.
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
A
Rating: 4 out of 5
The number is missing on the street
Translated reviews
S
Rating: 2 out of 5
Цена не соответствует описанию на сайте
Response from CITY-LOCKER Paris
Merci d'avoir utilisé notre service de consigne à bagages sur Paris.
Merci d’avoir utilisé notre service.
Sur notre site il est écrit à partir de 2€ en précisant que celui-ci n'est pratiqué qu'à partir d’un certain nombre de jours de location ou à certaine période de l’année.
Pour des réservations de plusieurs jours, les tarifs sont dégressifs.
Certains jours bénéficient de promotions, pouvant descendre jusqu'à 2€/jour.
En espérant vous avoir apporté les précisions nécessaires, nous espérons vous revoir au sein de l’une de nos consignes CITY-LOCKER.
Nous restons à votre disposition pour tout complément d’information à l’adresse suivante [email protected].
Bonne journée.
Y
Rating: 4 out of 5
The app and locker system work really well, but the cleanliness of the place was awful :( Obviously, it's the same tourists who don't take care of the space, but it's necessary to have staff helping to keep the place in good condition.
P
Rating: 3 out of 5
very satisfied, the only drawback is that when I booked it seemed to be located inside the Chatelet Les Halles station instead it is about 1.5 km away. For me, who had to stay in the city for 3 hours, it was not exactly easy to move with luggage and a child. Thank you
Translated reviews
Response from CITY-LOCKER Paris
Hello,
Thanks for using our luggage storage service in Paris and sorry it does not reach your expectations.
We take good note of your comments that will help us improve our service.
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
Thanks for using our luggage storage service in Paris and sorry it does not reach your expectations.
We take good note of your comments that will help us improve our service.
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
C
Rating: 4 out of 5
Just to mention that there is another sign just before on the street!
Translated reviews
F
Rating: 4 out of 5
Different size lockers would be a nice improvement. We had two suitcases that did not fit in one locker for a couple of cm and had to rent two with a lot of wasted space.
M
Rating: 4 out of 5
My number to enter the place doesn't work. It was quickly resolved by the staff who were working nearby. Resolved but unexpected and preferably to avoid. The same problem occurred with another client five minutes later.
Translated reviews
L
Rating: 4 out of 5
Posizione strategica, servizio veloce. Un po caro. Conviene se lo usi per 24h. Dovrebbero fare delle tariffe a ore.
J
Rating: 4 out of 5
Easy to find, proces is easy to understand, feels safe. Could be open earlier or preferably 24/7, it's a bit pricey but if I could acces the locker earlier or later it would be worth the price.
R
Rating: 4 out of 5
It was simple to use it. But I won’t likely use it since it was quite far from the train station with luggage.
K
Rating: 3 out of 5
Le concept est génial. Mais dommage qu'il n'existe pas de veilleur pour débloquer le casier quand nous avons 6 min de retard. Obligée de repayer une journée. Mais très bonne réactivité du service par mail.
Response from CITY-LOCKER Paris
Thanks for sharing your opinion and for sharing your experience with us.
We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon.
Have a good day.
We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon.
Have a good day.
F
Rating: 4 out of 5
Works very well The site towards Notre Dame is a bit out of the way from the RER and metro
Translated reviews
M
Rating: 4 out of 5
Very practical, just a big scare because we couldn't open the locker door. In the end, you had to push it a bit before pulling it. Otherwise, nothing to say.
Translated reviews
A
Rating: 4 out of 5
GOOD
Translated reviews
S
Rating: 4 out of 5
Great service but we had a bit of trouble accessing with the code that opened the front door.
Translated reviews
D
Rating: 4 out of 5
Everything worked as expected, but I think it's too far away from Châtelet - Les Halles to bear the name. I had a long walk with heavy bags and in hindsight I shouldv'e taken a metro closer to the lockers.
E
Rating: 4 out of 5
Very practical but I admit I was still stressed during my reservation by the opening code that allows you to open any locker by simply changing the locker number inside.
Translated reviews
F
Rating: 4 out of 5
I was satisfied with the cost level.
J
Rating: 3 out of 5
.
M
Rating: 4 out of 5
Very good service. Super reliable and useful. I recommend it.
Translated reviews
G
Rating: 4 out of 5
Everything worked perfectly. It's a shame that you can't book for shorter periods.
Translated reviews
J
Rating: 4 out of 5
Expensive, but it works.
Translated reviews
E
Rating: 4 out of 5
Super practical and intuitive, except if you don't have wifi.
Translated reviews
S
Rating: 3 out of 5
There should be an option to cancel. In the end, we only used one box and could not cancel the other one.
Translated reviews
Response from CITY-LOCKER Paris
Thanks for sharing your opinion and for sharing your experience with us.
We are glad that you appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon.
Have a good day.
We are glad that you appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon.
Have a good day.
M
Rating: 4 out of 5
Easy to use. There are several options in the city of Paris. Quite comfortable for spending the day in Paris and then catching your organized flights. I would do it again 😊
Translated reviews
M
Rating: 4 out of 5
I use city locker every year.It's conveniently located and easy to use. The only thing I regret is that the price has gone up since last year.
B
Rating: 4 out of 5
Service pratique mais un peu cher
M
Rating: 4 out of 5
,,,,
C
Rating: 4 out of 5
Practical, quick but a bit expensive
Translated reviews
重
Rating: 4 out of 5
GOOD!!
R
Rating: 4 out of 5
The compartments are smaller than expected, but with a bit of pushing we managed to fit a task case, a carry-on suitcase, 2 backpacks, and some small items. But whether 4 carry-on suitcases would really have fit, we now don't believe...
Translated reviews
Y
Rating: 4 out of 5
とても安全に、スムーズに利用できました。しかし私は女性で力がなく、背も低いので、一番上の段のロッカーにスーツケースを入れるのは大変でした！ロッカーの場所を選べたらいいのに！
C
Rating: 4 out of 5
Problem: the locker code starts like the door code, so anyone with the door code can open all the lockers!!!
Translated reviews
P
Rating: 4 out of 5
Convenient and very useful service
Translated reviews
R
Rating: 4 out of 5
Valid service, I had no problems but during the deposit I found a person inside the premises who was sitting and eating.
Translated reviews
A
Rating: 4 out of 5
Petite difficulté avec le système au début mais rapidement résolu grâce aux service client. En général très utile!
F
Rating: 4 out of 5
Very convenient, the service worked well. We suggest putting a bench inside the locker, that would be great.
Translated reviews
M
Rating: 2 out of 5
Way too far from the station. No clear information about this at the time of booking.
Translated reviews
Response from CITY-LOCKER Paris
Hello,
Thank you for using our luggage storage service in Paris and for sharing your feedback with us.
We are sorry if the location of our storage did not suit you.
However, the addresses of the storage locations are clearly indicated on the website just before making a reservation, along with a map that allows you to see the duration and distance from your departure point.
We wish you a pleasant day and hope to see you again very soon at one of our CITY-LOCKER storage locations.
Thank you for using our luggage storage service in Paris and for sharing your feedback with us.
We are sorry if the location of our storage did not suit you.
However, the addresses of the storage locations are clearly indicated on the website just before making a reservation, along with a map that allows you to see the duration and distance from your departure point.
We wish you a pleasant day and hope to see you again very soon at one of our CITY-LOCKER storage locations.