English 
M
Rating: 4 out of 5
Super and secure
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Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 2, 3 and 4 stars
Reset filtersV
Rating: 4 out of 5
easy-to-follow procedure. Premises fairly close to a metro station
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M
Rating: 4 out of 5
No worries when I booked and left my luggage!
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C
Rating: 3 out of 5
I recommend it. It worked very well for us.
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Response from CITY-LOCKER Paris
Bonjour,
Merci d'avoir utilisé notre service de consigne à bagages sur Paris. et de nous avoir fait votre feed back,
In a constant desire to improve our quality of service, please let us know if you have encountered any difficulties so that we can rectify any malfunctions and improve our service. You can contact us at [email protected].
A big thank you and we hope to see you back soon in one of our CITY-LOCKER slogans.
Merci d'avoir utilisé notre service de consigne à bagages sur Paris. et de nous avoir fait votre feed back,
In a constant desire to improve our quality of service, please let us know if you have encountered any difficulties so that we can rectify any malfunctions and improve our service. You can contact us at [email protected].
A big thank you and we hope to see you back soon in one of our CITY-LOCKER slogans.
E
Rating: 4 out of 5
Easy access, lockers not very clean
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R
Rating: 4 out of 5
Very practical but a bit expensive for only a few hours.
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A
Rating: 2 out of 5
The name Châtelet Les Halles is misleading. We went to the forum des halles and it is quite far from there!
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Response from CITY-LOCKER Paris
Hello, Thank you for using our luggage storage service in Paris and for sharing your feedback with us. We are sorry if the location of our storage did not suit you. However, the addresses of the storage facilities are clearly indicated on the website just before making a reservation, along with a map that allows you to locate it in terms of duration and distance from your departure point. We wish you a pleasant day and hope to see you again soon at one of our CITY-LOCKER storage facilities.
M
Rating: 4 out of 5
They must have a toilet
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M
Rating: 4 out of 5
Very easy
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F
Rating: 4 out of 5
The price could be modulated in 2 periods during the day.... But the service is TOP
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R
Rating: 3 out of 5
A bit expensive. There should be an hourly rate. Otherwise no problem. good location.
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Response from CITY-LOCKER Paris
Thank you for using our luggage storage service in Paris and for entrusting us with your luggage.
We're sorry if you found our service expensive, we always try to offer the best service at the best price available by guaranteeing you the highest level of Security for your luggage.
We can't do enough to keep your most precious possessions safe.
We look forward to seeing you again at CITY-LOCKER.
We're sorry if you found our service expensive, we always try to offer the best service at the best price available by guaranteeing you the highest level of Security for your luggage.
We can't do enough to keep your most precious possessions safe.
We look forward to seeing you again at CITY-LOCKER.
N
Rating: 3 out of 5
Locker too small, it doesn’t fit 4 luggages as stated
Response from CITY-LOCKER Paris
Thanks for using our luggage storage service in Paris.
The size of the lockers is H.61cm x W.48cm x D.85cm. This dimension is suitable for most large suitcases and can fit up to 4 luggages ONLY and ONLY if the size of locker is under or equal to the IATA format (55 x 35 x 20cm).
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a good day and hope we will have the pleasure to welcome you in one of our CITY-LOCKER.
The size of the lockers is H.61cm x W.48cm x D.85cm. This dimension is suitable for most large suitcases and can fit up to 4 luggages ONLY and ONLY if the size of locker is under or equal to the IATA format (55 x 35 x 20cm).
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a good day and hope we will have the pleasure to welcome you in one of our CITY-LOCKER.
S
Rating: 4 out of 5
It was easy to enter the locker room, and the locker was opened and closed smoothly. But l walked a little more than I expected.
A
Rating: 4 out of 5
Good opinion even though the door was open when we arrived. It would be advisable for the terminal where the key is placed to be protected with some kind of casing. The code can be guessed from the outside because it is not protected.
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M
Rating: 4 out of 5
The system is very functional and secure. However, be sure to check the address, which is still within walking distance of the halls with suitcases.
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M
Rating: 4 out of 5
Service very good in a very central Place. Too expensive for 4 hours
A
Rating: 4 out of 5
Very good. I'd like to find bigger lockers for a large suitcase.
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E
Rating: 4 out of 5
Simple, practical. Too bad there's no half-day rate.
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É
Rating: 4 out of 5
J'ai pu ranger ma valise en toute sécurité donc le locker a parfaitement rempli sa mission, cependant à chaque fois que j'ai essayé de rentrer dans le local (4fois en tout) j'ai dû taper plusieurs fois le code et prendre bien 3/4min au minimum pour rentrer. En dehors de ça, le code pour ouvrir le casier a tout de suite marché et c'était très pratique
M
Rating: 4 out of 5
Estuvo bien, centrico y efectivo, no tan caro teniendo en cuenta que París es CARÍSIMO, el único problema fue que el teclado para abrir la puerta de entrada era muy duro y funcionaba mal. Toca mantenimiento
M
Rating: 4 out of 5
Correu tudo bem. Só não dou nota máxima porque o horário podia ser até mais tarde. 22h é muito cedo para quem está a passear pela cidade
M
Rating: 4 out of 5
Pratique et bien situé. Dommage qu'il n"y ait pas de tarif selon la durée d'utilisation
C
Rating: 4 out of 5
I thought this was a brilliant find as our hotel was an hours walk from the train station so leaving our bags was brilliant. I will say that I thought it quite expensive as daily rate when we only needed it for about 6 hours but ultimately it was worth it to not have to keep our bags all day or go back to collect them later from the hotel.
Response from CITY-LOCKER Paris
Bonjour,
Thanks for using our luggage storage service in Paris.
Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent.
We guarantee you won't find a cheaper price in Paris unless you leave your luggage at a friend's apartment :)!
Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
CITY-LOCKER’s Team.
Thanks for using our luggage storage service in Paris.
Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent.
We guarantee you won't find a cheaper price in Paris unless you leave your luggage at a friend's apartment :)!
Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
CITY-LOCKER’s Team.
L
Rating: 4 out of 5
Expensive but very useful
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N
Rating: 4 out of 5
Central and easy.
G
Rating: 2 out of 5
Safe, but the locker was smaller than expected and my luggage didn't fit. Be aware that the locks located on the doors make you loose a couple of cm in width. If your luggage size is similar to the locker size, it may not fit.
Response from CITY-LOCKER Paris
Thanks for using our luggage storage service in Paris.
The size of the lockers is H.61cm x W.48cm x D.85cm. This dimension is suitable for most large suitcases and can feat up too 4 luggages ONLY and ONLY if the size of locker is under or equal to the IATA format (55 x 35 x 20cm).
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a good day and hope we will have the pleasure to welcome you in one of our CITY-LOCKER in Paris
The size of the lockers is H.61cm x W.48cm x D.85cm. This dimension is suitable for most large suitcases and can feat up too 4 luggages ONLY and ONLY if the size of locker is under or equal to the IATA format (55 x 35 x 20cm).
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a good day and hope we will have the pleasure to welcome you in one of our CITY-LOCKER in Paris
C
Rating: 4 out of 5
Practical, a little clean-up would be great
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J
Rating: 4 out of 5
It worked fine for me. Could be slightly cheaper.
L
Rating: 4 out of 5
Useful and price was ok but the outside door code wasn't working when we came to pick up. Caught the door as someone was leaving so we were ok.
S
Rating: 4 out of 5
Easy and practical, too bad that access to the premises and therefore to the locker is impossible after 10 p.m.
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Response from CITY-LOCKER Paris
Thank you for using our service.
For the moment and for security reasons, it is not possible to leave the store open 24 hours a day, we are sorry.
A reminder of this information is clearly displayed on our website and on booking confirmations.
We wish you a pleasant day and hope to see you soon in one of our CITY-LOCKER lockers.
For the moment and for security reasons, it is not possible to leave the store open 24 hours a day, we are sorry.
A reminder of this information is clearly displayed on our website and on booking confirmations.
We wish you a pleasant day and hope to see you soon in one of our CITY-LOCKER lockers.
B
Rating: 3 out of 5
Worked fine but the price could vary according to time being used
Response from CITY-LOCKER Paris
Bonjour,
Thank you for using our service.
Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent.
We guarantee you won't find a cheaper price in Paris unless you leave your luggage at a friend's apartment :)!
Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
CITY-LOCKER’s Team.
Thank you for using our service.
Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent.
We guarantee you won't find a cheaper price in Paris unless you leave your luggage at a friend's apartment :)!
Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
CITY-LOCKER’s Team.
O
Rating: 3 out of 5
Practical, secure. But expensive when you're on your own, would need smaller lockers for smaller luggage.
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Response from CITY-LOCKER Paris
Hello
Thank you for using our service and for sending us this information.
The locker you rented was used for 4 hours, i.e. 3.75€/hour of use.
It's a lot of money, but it's the cheapest rate you'll find in Paris for such a high level of security and ease of use.
We look forward to seeing you soon at CITY-LOCKER.
Thank you for using our service and for sending us this information.
The locker you rented was used for 4 hours, i.e. 3.75€/hour of use.
It's a lot of money, but it's the cheapest rate you'll find in Paris for such a high level of security and ease of use.
We look forward to seeing you soon at CITY-LOCKER.
A
Rating: 4 out of 5
Very convenient lockers between Gare du nord and Gare de l'est. It works with codes received by email, there is no staff on site.
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B
Rating: 4 out of 5
it was easy to find and get to, however the door wouldn’t unlock when we got back to collect our stuff, it took about 10 minutes to unlock the door. overall it was very easy though
C
Rating: 4 out of 5
Tentamos os cacifos de Opéra. Estavam cheios. Conseguimos, na hora, encontrar uma opção e usamos os de Châtelet.
Processo de reserva fácil e rápido.
Processo de abertura personalizado e de favil acesso.
Processo de reserva fácil e rápido.
Processo de abertura personalizado e de favil acesso.
F
Rating: 4 out of 5
Very good location, in my case in Notre Dame. Easy to get the reservation online and to open the locker. The locker is very big, I used for 2 big backpack and 1 carryon
V
Rating: 4 out of 5
Simplicity
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M
Rating: 3 out of 5
We used city locker twice in Paris this time: Notre Dame and Montparnasse. The former is a bit dated and the door would not let us in when we went to pick up our luggage near the closing time. We had a bit of a moment because they did not answer the phone, it was late and the code did not work. After some time the door opened.
The later, Montparnasse City Locker, is more modern, seems cleaner and everything worked well. The location is very close to the Gare Montparnasse. The service is expensive in comparison with the Gare the Lyon service, which was very good and handy.
The later, Montparnasse City Locker, is more modern, seems cleaner and everything worked well. The location is very close to the Gare Montparnasse. The service is expensive in comparison with the Gare the Lyon service, which was very good and handy.
Response from CITY-LOCKER Paris
Hello, Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
S
Rating: 4 out of 5
It was Sammler than expected
C
Rating: 4 out of 5
Fácil de reservar, rápido y muy útil