City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
The entrance door keypad was malfunctioning, I had to try several times. Otherwise, everything is okay, and the place is clean.
Translated reviews
Response from CITY-LOCKER Paris
Hello, Thank you for using our luggage storage service in Paris and for taking the time to bring this issue to our attention. Being very concerned about our customers' satisfaction, we take your feedback into account and always strive to improve our service to better satisfy our clients. We look forward to seeing you again under better conditions at one of our CITY-LOCKER storage facilities.
A
Anne D.
Rating: 4 out of 5
following a purchase from 23/03/2025
A bit difficult at first to enter. It's not easy for people who are not very familiar with all the codes. I don't know if it could be simpler. But I managed, that's the main thing. Thanks again, Anne Delorme.
Translated reviews
M
Michel B.
Rating: 3 out of 5
following a purchase from 19/03/2025
I sent you an email without a response to request access later in the evening for the end of shows, for example.
Translated reviews
Response from CITY-LOCKER Paris
Hello, Thank you for using our luggage storage service in Paris. For the moment, and for security reasons, it is not possible to keep the shop open 24/7, we are sorry. A reminder of this information is clearly stated on our website and on the reservation confirmations. We wish you a pleasant day and hope to see you again soon at one of our CITY-LOCKER storage facilities.
M
Myriam B.
Rating: 4 out of 5
following a purchase from 17/03/2025
A bit far from the Gare de Lyon with a big suitcase.
Translated reviews
S
Simone Pietro R.
Rating: 3 out of 5
following a purchase from 16/03/2025
I found the price quite expensive: 15 euros for a couple of hours. When I came back to pick up my luggage, I couldn't enter the code on the keyboard; it seemed not to work. Fortunately, there was a couple inside who were about to leave, and they opened the door for me.
Response from CITY-LOCKER Paris
Bonjour ,
Merci d'avoir utilisé notre service de consigne à bagages sur Paris et merci de nous faire part de votre avis.
Les espaces CITY-LOCKER sont surveillés par nos caméras de vidéo-surveillance 24h/24h 7j/7, notre équipe veille à ce que vos bagages soient stockés dans la plus grande sécurité possible.
Notre assurance couvre également vos effets personnels à hauteur de 1500 euros par casier.
Et tout cela à un coût effectivement, et nous sommes les seuls sur Paris à vous proposer ce niveau de sécurité à double sécurisation : code porte et code casier.
Et de plus, ramener au bagages cela coûte 3,75€ pour la journée (8:00-22:00)
Nous espérons avoir répondu à vos interrogations et vous souhaitons une excellente journée et au plaisir de vous revoir chez CITY-LOCKER.
C
Carole C.
Rating: 3 out of 5
following a purchase from 18/03/2025
The locker was ok and practicle but it was very difficult to enter in the locker space. I had to do the code 4 times with no success and ask for a tourist help. So anxious time. Unless this point . The locker was clean and correct.
Response from CITY-LOCKER Paris
Hello,
Thanks for using our luggage storage service in Paris and sorry it does not reach your expectations.
We take good note of your comments that will help us improve our service.
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
CITY-LOCKER’s Team.
M
Marie P.
Rating: 4 out of 5
following a purchase from 14/03/2025
The locker was smaller than I thought but fine for my suitcase. I was very lucky to have a locker downstairs because I would never have been able to carry my 26-kilo suitcase upstairs alone. Very secure codes, perfect.
Translated reviews
E
Eliane S.
Rating: 3 out of 5
following a purchase from 15/03/2025
Good for leaving the suitcases but the locker is too small for 4 suitcases, even though they are cabin size. I had to reserve a second one, which is a shame.
Translated reviews
Response from CITY-LOCKER Paris
Hello, Thank you for using our luggage storage service in Paris. We remind you of the size of our lockers which are specified on our website: L.48cm H.61cm P.85cm This dimension is suitable for most large suitcases and can hold up to 4 international IATA cabin luggage (55 x 35 x 20cm). Please remember, as with airlines, to check the dimensions of your luggage. We look forward to seeing you again at CITY-LOCKER.
A
Anna B.
Rating: 3 out of 5
following a purchase from 16/03/2025
Too expensive for the service offered
Response from CITY-LOCKER Paris
Bonjour ,
Merci d'avoir utilisé notre service de consigne à bagages sur Paris et merci de nous faire part de votre avis.
Les espaces CITY-LOCKER sont surveillés par nos caméras de vidéo-surveillance 24h/24h 7j/7, notre équipe veille à ce que vos bagages soient stockés dans la plus grande sécurité possible.
Notre assurance couvre également vos effets personnels à hauteur de 1500 euros par casier.
Et tout cela à un coût effectivement, et nous sommes les seuls sur Paris à vous proposer ce niveau de sécurité à double sécurisation : code porte et code casier.
Et de plus, ramener au bagages cela coûte 3,75€ pour la journée (8:00-22:00)
Nous espérons avoir répondu à vos interrogations et vous souhaitons une excellente journée et au plaisir de vous revoir chez CITY-LOCKER.
D
Didier M.
Rating: 4 out of 5
following a purchase from 12/03/2025
Very good
Translated reviews
G
Gaël B.
Rating: 4 out of 5
following a purchase from 15/03/2025
A bit too expensive after all
Translated reviews
M
Mario G.
Rating: 4 out of 5
following a purchase from 14/03/2025
Very practical but we would have liked a larger locker
Translated reviews
S
Sandrine R.
Rating: 3 out of 5
following a purchase from 12/03/2025
Very convenient access and well located. BUT when you arrive with a 20kg suitcase and have a locker up high, it's very difficult! It would be good to ask if you want a locker on the bottom or if it doesn't matter.
Translated reviews
Response from CITY-LOCKER Paris
Thank you for using our luggage storage service in Paris. Our hotline is available from 8 AM to 10 PM every day to answer your questions and assist you in case of difficulties. In case of technical problems, our hotline can help you open your locker or the door, assist you in the booking process, or send a technician in case of more serious issues. You could have contacted them to request a locker change. We would have been very happy to change your locker for you. You will also find a large number of answers to questions you may have by consulting the FAQ section of our website. The answers provided are in 6 languages. Hoping to have provided you with the necessary clarifications, we hope to see you again at one of our CITY-LOCKER storage facilities.
A
Alba H.
Rating: 3 out of 5
following a purchase from 14/03/2025
It was good but it was very difficult to open the door
Response from CITY-LOCKER Paris
Merci d'avoir utilisé notre service de consigne à bagages sur Paris.
Notre hotline est disponible de 8h à 22h tous les jours pour répondre à vos questions et vous aider en cas de difficulté.
En cas de problèmes techniques, notre hotline peut vous aider à ouvrir votre casier ou la porte, vous assister dans le processus de réservation ou vous envoyer un technicien en cas de problèmes plus graves.
D
Davide G.
Rating: 3 out of 5
following a purchase from 08/03/2025
The lock of the locker n.11 does not work properly, it can be opened just pulling the door of the locker.
Translated reviews
Response from CITY-LOCKER Paris
Hello, Thanks for using our luggage storage service in Paris and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have you called the hotline open from 8am to 10pm to ask for a change of locker? For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris. CITY-LOCKER’s Team.
F
Fernando F.
Rating: 4 out of 5
following a purchase from 07/03/2025
Très pratique, assez volumineux, suffisant pour trois valises cabines. L'usage est très simple. L'unique bémol c'est l'impossibilité de louer par heure. On a dû payer 12 euros la journée pour 4 heures.
M
Marjorie O.
Rating: 4 out of 5
following a purchase from 09/03/2025
Super and secure
Translated reviews
V
Véronique D.
Rating: 4 out of 5
following a purchase from 08/03/2025
easy-to-follow procedure. Premises fairly close to a metro station
Translated reviews
M
Maryline B.
Rating: 4 out of 5
following a purchase from 06/03/2025
No worries when I booked and left my luggage!
Translated reviews
C
Carme G.
Rating: 3 out of 5
following a purchase from 01/03/2025
I recommend it. It worked very well for us.
Translated reviews
Response from CITY-LOCKER Paris
Bonjour,
Merci d'avoir utilisé notre service de consigne à bagages sur Paris. et de nous avoir fait votre feed back,
In a constant desire to improve our quality of service, please let us know if you have encountered any difficulties so that we can rectify any malfunctions and improve our service. You can contact us at [email protected].
A big thank you and we hope to see you back soon in one of our CITY-LOCKER slogans.
E
Elisenda Y.
Rating: 4 out of 5
following a purchase from 28/02/2025
Easy access, lockers not very clean
Translated reviews
R
Romain L.
Rating: 4 out of 5
following a purchase from 28/02/2025
Very practical but a bit expensive for only a few hours.
Translated reviews
A
Aurélie D.
Rating: 2 out of 5
following a purchase from 26/02/2025
The name Châtelet Les Halles is misleading. We went to the forum des halles and it is quite far from there!
Translated reviews
Response from CITY-LOCKER Paris
Hello, Thank you for using our luggage storage service in Paris and for sharing your feedback with us. We are sorry if the location of our storage did not suit you. However, the addresses of the storage facilities are clearly indicated on the website just before making a reservation, along with a map that allows you to locate it in terms of duration and distance from your departure point. We wish you a pleasant day and hope to see you again soon at one of our CITY-LOCKER storage facilities.
M
Mariana A.
Rating: 4 out of 5
following a purchase from 26/02/2025
They must have a toilet
Translated reviews
M
Monique N.
Rating: 4 out of 5
following a purchase from 03/02/2025
Very easy
Translated reviews
F
Frédéric H.
Rating: 4 out of 5
following a purchase from 15/02/2025
The price could be modulated in 2 periods during the day.... But the service is TOP
Translated reviews
R
Roger G.
Rating: 3 out of 5
following a purchase from 10/02/2025
A bit expensive. There should be an hourly rate. Otherwise no problem. good location.
Translated reviews
Response from CITY-LOCKER Paris
Thank you for using our luggage storage service in Paris and for entrusting us with your luggage.
We're sorry if you found our service expensive, we always try to offer the best service at the best price available by guaranteeing you the highest level of Security for your luggage.
We can't do enough to keep your most precious possessions safe.
We look forward to seeing you again at CITY-LOCKER.
N
Neva G.
Rating: 3 out of 5
following a purchase from 14/02/2025
Locker too small, it doesn’t fit 4 luggages as stated
Response from CITY-LOCKER Paris
Thanks for using our luggage storage service in Paris.
The size of the lockers is H.61cm x W.48cm x D.85cm. This dimension is suitable for most large suitcases and can fit up to 4 luggages ONLY and ONLY if the size of locker is under or equal to the IATA format (55 x 35 x 20cm).
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a good day and hope we will have the pleasure to welcome you in one of our CITY-LOCKER.
S
Shiho S.
Rating: 4 out of 5
following a purchase from 10/02/2025
It was easy to enter the locker room, and the locker was opened and closed smoothly. But l walked a little more than I expected.
A
Antonio G.
Rating: 4 out of 5
following a purchase from 09/02/2025
Good opinion even though the door was open when we arrived. It would be advisable for the terminal where the key is placed to be protected with some kind of casing. The code can be guessed from the outside because it is not protected.
Translated reviews
M
Marianne R.
Rating: 4 out of 5
following a purchase from 09/02/2025
The system is very functional and secure. However, be sure to check the address, which is still within walking distance of the halls with suitcases.
Translated reviews
M
Massimo P.
Rating: 4 out of 5
following a purchase from 10/02/2025
Service very good in a very central Place. Too expensive for 4 hours
A
Aline T.
Rating: 4 out of 5
following a purchase from 09/02/2025
Very good. I'd like to find bigger lockers for a large suitcase.
Translated reviews
E
Elvire D.
Rating: 4 out of 5
following a purchase from 02/02/2025
Simple, practical. Too bad there's no half-day rate.
Translated reviews
É
Éléonore G.
Rating: 4 out of 5
following a purchase from 02/02/2025
J'ai pu ranger ma valise en toute sécurité donc le locker a parfaitement rempli sa mission, cependant à chaque fois que j'ai essayé de rentrer dans le local (4fois en tout) j'ai dû taper plusieurs fois le code et prendre bien 3/4min au minimum pour rentrer. En dehors de ça, le code pour ouvrir le casier a tout de suite marché et c'était très pratique
M
Martín F.
Rating: 4 out of 5
following a purchase from 02/02/2025
Estuvo bien, centrico y efectivo, no tan caro teniendo en cuenta que París es CARÍSIMO, el único problema fue que el teclado para abrir la puerta de entrada era muy duro y funcionaba mal. Toca mantenimiento
M
Marta M.
Rating: 4 out of 5
following a purchase from 25/01/2025
Correu tudo bem. Só não dou nota máxima porque o horário podia ser até mais tarde. 22h é muito cedo para quem está a passear pela cidade
M
Michel T.
Rating: 4 out of 5
following a purchase from 27/01/2025
Pratique et bien situé. Dommage qu'il n"y ait pas de tarif selon la durée d'utilisation
C
Claire S.
Rating: 4 out of 5
following a purchase from 27/01/2025
I thought this was a brilliant find as our hotel was an hours walk from the train station so leaving our bags was brilliant. I will say that I thought it quite expensive as daily rate when we only needed it for about 6 hours but ultimately it was worth it to not have to keep our bags all day or go back to collect them later from the hotel.
Response from CITY-LOCKER Paris
Bonjour,
Thanks for using our luggage storage service in Paris.
Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent.
We guarantee you won't find a cheaper price in Paris unless you leave your luggage at a friend's apartment :)!
Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
CITY-LOCKER’s Team.
L
Laurence P.
Rating: 4 out of 5
following a purchase from 26/01/2025
Expensive but very useful
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Portuguese 
Italiano 
Deutsch 