Customer reviews of CITY-LOCKER Paris

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 11 616 published reviews
5 9 882 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 2, 3 and 5 stars

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O
Olivier P.
Rating: 5 out of 5
following a purchase from 02/04/2025
Very practical, simple and fast
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D
Deniz T.
Rating: 5 out of 5
following a purchase from 02/04/2025
it was a bit expensive but it was a secured.
V
Véronique D.
Rating: 5 out of 5
following a purchase from 01/04/2025
Great
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Beatriz R.
Rating: 5 out of 5
following a purchase from 02/04/2025
Super well located and great controlled luggage service with codes. I would recommend it 100%
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Viktor M.
Rating: 5 out of 5
following a purchase from 31/03/2025
Everything is very clear, convenient and in a good location.
C
Clive O.
Rating: 5 out of 5
following a purchase from 25/03/2025
Perfect drop point to save taking large bags around when sightseeing. Can return multiple times. Great if you're early for hotel check-in
M
Marek L.
Rating: 5 out of 5
following a purchase from 01/04/2025
everything went perfectly!
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Amanda C.
Rating: 5 out of 5
following a purchase from 01/04/2025
All good!
I
Ioana B.
Rating: 5 out of 5
following a purchase from 02/04/2025
The process went smoothly and the price is good
R
rachid R.
Rating: 5 out of 5
following a purchase from 02/04/2025
Super convenient! Close to the train station!
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Luisa B.
Rating: 5 out of 5
following a purchase from 02/04/2025
Very comfortable, I will reuse it and recommend it.
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Ronan B.
Rating: 5 out of 5
following a purchase from 31/03/2025
Perfect 👍
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Angèle C.
Rating: 2 out of 5
following a purchase from 01/04/2025
The entrance door did not work with the code
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Response from CITY-LOCKER Paris
Thanks for using our luggage storage service in Paris and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information. Have a nice day and a nice weekend and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
A
Anthony B.
Rating: 5 out of 5
following a purchase from 01/04/2025
Very easy to book and Use
A
Anne-France W.
Rating: 5 out of 5
following a purchase from 30/03/2025
Practical and efficient.
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Gavino M.
Rating: 5 out of 5
following a purchase from 30/03/2025
Excellent service
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Alain A.
Rating: 5 out of 5
following a purchase from 01/04/2025
Une bonne manière de laisser ses baggages quand on arrive tôt à Paris
C
Carla B.
Rating: 5 out of 5
following a purchase from 22/03/2025
Everything very comfortable
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奈々 畑.
Rating: 5 out of 5
following a purchase from 01/04/2025
二重のロックで安心して使えました。
B
Brooke N.
Rating: 3 out of 5
following a purchase from 01/04/2025
We rented a locker (1/4) that never opened for us with the code.
Response from CITY-LOCKER Paris
Merci d'avoir utilisé notre service de consigne à bagages sur Paris.
Notre hotline est disponible de 8h à 22h tous les jours pour répondre à vos questions et vous aider en cas de difficulté.
En cas de problèmes techniques, notre hotline peut vous aider à ouvrir votre casier ou la porte, vous assister dans le processus de réservation ou vous envoyer un technicien en cas de problèmes plus graves.
Les avez vous contacté?
Vous trouverez également un grand nombre de réponses aux questions que vous pouvez vous poser en consultant la rubrique FAQ de notre site internet.
Les réponses qui vous sont apportées sont en 6 langues.
En espérant vous avoir apporté les précisions nécessaires, nous espérons vous revoir au sein de l’une de nos consignes CITY-LOCKER.
P
Pisey S.
Rating: 5 out of 5
following a purchase from 12/03/2025
It's convenient
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Gabriel C.
Rating: 5 out of 5
following a purchase from 01/04/2025
Top
P
Pierre B.
Rating: 3 out of 5
following a purchase from 01/04/2025
very expensive service, not indicated at the foot of the cathedral and poorly signposted in the streets
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Response from CITY-LOCKER Paris
Thank you for using our luggage storage service in Paris and for entrusting us with your bags. We are sorry if you found our service expensive; we always strive to offer the best service at the best available price while guaranteeing the highest level of security for your luggage. We will never do enough to keep your most precious belongings safe. We apologize if the location of our storage did not suit you. However, the addresses of the storage facilities are clearly indicated on the website just before making a reservation, along with a map that allows you to locate it in terms of duration and distance from your departure point. We look forward to seeing you again at CITY-LOCKER.
F
Federica S.
Rating: 5 out of 5
following a purchase from 01/04/2025
Very convenient service, simple system at a fair price
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Nelson G.
Rating: 5 out of 5
following a purchase from 31/03/2025
Impeccable service, works perfectly. Online booking, you receive access codes for the lockers via SMS and email. The lockers are generously sized, fitting the 4 advertised cabin bags. I recommend.
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Patrick W.
Rating: 5 out of 5
following a purchase from 28/03/2025
safety, speed, cleanliness, space to put luggage in the locker = TOP NOTCH/ WELL DONE/ EXCELLENT VALUE: PRICE/ SERVICE
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Yoko K.
Rating: 5 out of 5
following a purchase from 15/03/2025
利用方法の案内がメールで詳しく届きます。問題なく利用できました。
J
Joaquim F.
Rating: 5 out of 5
following a purchase from 20/02/2025
Muito fácil de usar, muito prático, recomendo.
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FUSAYO I.
Rating: 5 out of 5
following a purchase from 09/03/2025
We are very glad to have used these lockers. They are very conveniently located near the Opera Garnier. As long as you check the size of your suitcase and the size of the locker before booking, you will have no problems.
C
Chrystel C.
Rating: 5 out of 5
following a purchase from 27/03/2025
Great
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Erika E.
Rating: 5 out of 5
following a purchase from 30/03/2025
Excellent, very easy, practical and safe.
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Daniel S.
Rating: 5 out of 5
following a purchase from 30/03/2025
Very secure and good location. Lockers are big enough for 4 luggage’s I recommend
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Philippa A.
Rating: 5 out of 5
following a purchase from 31/03/2025
Spacious locker, easy to use, not expensive. saved us carrying our heavy bags all day.
F
Federica I.
Rating: 5 out of 5
following a purchase from 29/03/2025
Tutto semplice
S
Stéphane C.
Rating: 5 out of 5
following a purchase from 16/03/2025
Practical, easy, and clean local
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KARINE O.
Rating: 5 out of 5
following a purchase from 23/03/2025
Very easy to use and so convenient to avoid carrying luggage/backpacks!
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Frédérique M.
Rating: 5 out of 5
following a purchase from 24/03/2025
Very well located Clear instructions
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Alba P.
Rating: 5 out of 5
following a purchase from 29/03/2025
Everything was perfect
A
Andrés I.
Rating: 5 out of 5
following a purchase from 30/03/2025
Good service, fast and convenient. The lockers were quite large, allowing them to fit a carry-on suitcase and two large backpacks without any problems.
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Lucia S.
Rating: 5 out of 5
following a purchase from 23/03/2025
Excellent service
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