Customer reviews of CITY-LOCKER Paris

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 11 616 published reviews
5 9 882 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 2, 3 and 5 stars

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V
Virginie P.
Rating: 5 out of 5
following a purchase from 09/02/2025
Easy to find. Practical We returned twice during the day.
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Virginie L.
Rating: 5 out of 5
following a purchase from 24/02/2025
Nickel. Easy, convenient and nearby.
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Philippe S.
Rating: 5 out of 5
following a purchase from 28/02/2025
Very good experience
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Eloïse M.
Rating: 5 out of 5
following a purchase from 27/02/2025
Very happy with the service, fast and functional.
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Christine C.
Rating: 5 out of 5
following a purchase from 28/02/2025
Easy to use Well located
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Paola R.
Rating: 5 out of 5
following a purchase from 27/02/2025
Very convenient location and a safe place to store your belongings.
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Nakamura K.
Rating: 5 out of 5
following a purchase from 26/01/2025
Good
V
Valerie P.
Rating: 5 out of 5
following a purchase from 27/02/2025
parfait et très pratique
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Gilles C.
Rating: 5 out of 5
following a purchase from 24/02/2025
Clear indications in the inbox, so it's easy to access the premises and easy to open and close the locker.
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Patrick W.
Rating: 5 out of 5
following a purchase from 27/02/2025
Easy access, promised volume, it was perfect
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Angélica F.
Rating: 5 out of 5
following a purchase from 26/02/2025
Excellent location and facility.
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Jean D.
Rating: 5 out of 5
following a purchase from 27/02/2025
Everything was clear in the baggage check-in and check-out procedure. The locker was large enough for our 2 carry-on suitcases and 2 backpacks. Thank you very much.
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Flora F.
Rating: 5 out of 5
following a purchase from 24/02/2025
5*
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aurélie D.
Rating: 2 out of 5
following a purchase from 26/02/2025
The name Châtelet Les Halles is misleading. We went to the forum des halles and it is quite far from there!
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Response from CITY-LOCKER Paris
Hello, Thank you for using our luggage storage service in Paris and for sharing your feedback with us. We are sorry if the location of our storage did not suit you. However, the addresses of the storage facilities are clearly indicated on the website just before making a reservation, along with a map that allows you to locate it in terms of duration and distance from your departure point. We wish you a pleasant day and hope to see you again soon at one of our CITY-LOCKER storage facilities.
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Laurent P.
Rating: 5 out of 5
following a purchase from 25/02/2025
Perfect!
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Ilona Z.
Rating: 5 out of 5
following a purchase from 26/02/2025
Everything is fine
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Lucrezia R.
Rating: 5 out of 5
following a purchase from 26/02/2025
I booked at the moment in front of the locker, and within 1 minute I already had the codes to enter. Highly recommend.
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Bérengère I.
Rating: 5 out of 5
following a purchase from 26/02/2025
Perfect !
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Vincent M.
Rating: 5 out of 5
following a purchase from 26/02/2025
Paid my money, got a locker. Simple.
G
Galloni M.
Rating: 5 out of 5
following a purchase from 24/02/2025
Excellent emplacement Et très facile à utiliser
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Simone M.
Rating: 5 out of 5
following a purchase from 25/02/2025
Everything fine, easy, smoothly. Good price for a family!
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Christine G.
Rating: 5 out of 5
following a purchase from 25/02/2025
Très pratique et sécurisé
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Sonia K.
Rating: 5 out of 5
following a purchase from 25/02/2025
Easy to access and use, so we can enjoy our last day unencumbered by our suitcases.
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Timothy G.
Rating: 5 out of 5
following a purchase from 29/01/2025
Very good
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Jesús M.
Rating: 5 out of 5
following a purchase from 23/02/2025
Ali fantastic
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Fatima Zahra H.
Rating: 5 out of 5
following a purchase from 20/02/2025
Super efficient fast customer service response within minutes by email top
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alessandra S.
Rating: 5 out of 5
following a purchase from 19/02/2025
Percect service!
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Guy D.
Rating: 5 out of 5
following a purchase from 22/02/2025
Great experience! We used a locker 2 times, on arrival and departure of our stay. Easy access near the Gare du Nord station, easy to use, the spaces are large and secure. On our return, we had a problem closing the locker. We called the number and left a message. We were called back very quickly and kindly, and the problem was easily solved: another locker was assigned to us within minutes. It was a successful experience for us and we'll definitely be doing it again!
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Natacha M.
Rating: 5 out of 5
following a purchase from 23/02/2025
Facile, super emplacement
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Alistair G.
Rating: 5 out of 5
following a purchase from 23/02/2025
Straightforward and perfect location for Gare du Nord. Locker has plenty of space and felt secure
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Alberto M.
Rating: 5 out of 5
following a purchase from 24/02/2025
Very practical. Easy access. Large locker
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Michael C.
Rating: 5 out of 5
following a purchase from 04/02/2025
Easy to find. Easy to use. Felt secure.
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Christian P.
Rating: 5 out of 5
following a purchase from 24/02/2025
Practical, fast.
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Mijo C.
Rating: 5 out of 5
following a purchase from 23/02/2025
Very practical. A little too expensive.
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Loïc H.
Rating: 5 out of 5
following a purchase from 23/02/2025
Very practical. Just perfect. A stone's throw from Gare de Lyon
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Gloria T.
Rating: 5 out of 5
following a purchase from 21/02/2025
Much better than other options we found, where we would have had to pay for each suitcase separately. Easy access and easy booking. Great option to leave the luggage for a few hours!
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Veronica M.
Rating: 5 out of 5
following a purchase from 21/02/2025
excellent service
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Misaki S.
Rating: 5 out of 5
following a purchase from 19/02/2025
At a convenient location and easy to use, so useful :)
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Rafael R.
Rating: 5 out of 5
following a purchase from 23/02/2025
Perfect
M
Manuel M.
Rating: 5 out of 5
following a purchase from 31/01/2025
Great solution to be able to see the city without luggage , convenient , fast and very easy to use it
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