Customer reviews of CITY-LOCKER Paris

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 11 997 published reviews
5 10,2k 85% 4 1 170 10% 3 295 2% 2 117 1% 1 168 1%

Summary of reviews

City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.

Reviews 2, 3 and 5 stars

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M
Mattia B.
Rating: 5 out of 5
following a purchase from 02/02/2025
Perfect service!
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Srdjan A.
Rating: 5 out of 5
following a purchase from 15/03/2025
10 stars ;)
M
Manuel B.
Rating: 5 out of 5
following a purchase from 15/03/2025
Everything ok
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Jaime N.
Rating: 5 out of 5
following a purchase from 15/02/2025
Everything perfect
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Giulio C.
Rating: 5 out of 5
following a purchase from 13/03/2025
Ottimo servizio!
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Paul L.
Rating: 5 out of 5
following a purchase from 13/03/2025
Easy to use and convenient to Gare du Nord and Gare de l'Est.
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Nicolas B.
Rating: 5 out of 5
following a purchase from 14/03/2025
Very practical
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Anna R.
Rating: 5 out of 5
following a purchase from 14/03/2025
Nice and secure place to leave luggage when you need to wait for your flight.
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Faustyna H.
Rating: 5 out of 5
following a purchase from 08/03/2025
Super easy and efficient experience!
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Emilie D.
Rating: 5 out of 5
following a purchase from 14/03/2025
Perfect ! Easy and safe
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Francesca S.
Rating: 5 out of 5
following a purchase from 14/03/2025
Bene
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Christine B.
Rating: 5 out of 5
following a purchase from 14/03/2025
It should be specified that the reservation must be made in advance, we struggled a bit with the reservation in front of the door, this may be due to my age 😂 73 years old 😂 A very quick phone assistance was able to help us. A very good solution.
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Mariana M.
Rating: 5 out of 5
following a purchase from 13/03/2025
Top
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Sandrine R.
Rating: 3 out of 5
following a purchase from 12/03/2025
Very convenient access and well located. BUT when you arrive with a 20kg suitcase and have a locker up high, it's very difficult! It would be good to ask if you want a locker on the bottom or if it doesn't matter.
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Response from CITY-LOCKER Paris
Thank you for using our luggage storage service in Paris. Our hotline is available from 8 AM to 10 PM every day to answer your questions and assist you in case of difficulties. In case of technical problems, our hotline can help you open your locker or the door, assist you in the booking process, or send a technician in case of more serious issues. You could have contacted them to request a locker change. We would have been very happy to change your locker for you. You will also find a large number of answers to questions you may have by consulting the FAQ section of our website. The answers provided are in 6 languages. Hoping to have provided you with the necessary clarifications, we hope to see you again at one of our CITY-LOCKER storage facilities.
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Alba H.
Rating: 3 out of 5
following a purchase from 14/03/2025
It was good but it was very difficult to open the door
Response from CITY-LOCKER Paris
Merci d'avoir utilisé notre service de consigne à bagages sur Paris.
Notre hotline est disponible de 8h à 22h tous les jours pour répondre à vos questions et vous aider en cas de difficulté.
En cas de problèmes techniques, notre hotline peut vous aider à ouvrir votre casier ou la porte, vous assister dans le processus de réservation ou vous envoyer un technicien en cas de problèmes plus graves.
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Thierry R.
Rating: 5 out of 5
following a purchase from 04/03/2025
Easy and convenient. If only there were more deposits!
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Nathalie E.
Rating: 5 out of 5
following a purchase from 13/03/2025
Easy to use, the only downside is the price, only per day, lacks 1 1/2 day price.
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Jean-Paul C.
Rating: 5 out of 5
following a purchase from 13/03/2025
Very practical and easy to use
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Vitor S.
Rating: 5 out of 5
following a purchase from 12/03/2025
Very good service
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Nele D.
Rating: 5 out of 5
following a purchase from 13/03/2025
Very easy and practical to use. It was a great plus for our stay.
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Cristina Z.
Rating: 5 out of 5
following a purchase from 13/03/2025
Super helpful and very easy to use
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Angèle R.
Rating: 5 out of 5
following a purchase from 12/03/2025
Nice and easy.
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Lisa H.
Rating: 5 out of 5
following a purchase from 14/02/2025
Found really usefull and safe
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Harriet C.
Rating: 5 out of 5
following a purchase from 24/02/2025
Worked perfectly start to finish. Great location between Gare du Nord and Gare de L'Est. Would definitely use again when I'm next in Paris.
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Lubova K.
Rating: 5 out of 5
following a purchase from 11/03/2025
Excellent service and easy to use. I recommend.
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Angela P.
Rating: 5 out of 5
following a purchase from 10/03/2025
It was excellent 👌 and easy to find.
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Carla G.
Rating: 5 out of 5
following a purchase from 12/03/2025
Fue súper útil! Pudimos visitar la ciudad sin llevar el equipaje encima. Es un lugar seguro en el que dejar las maletas.
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Pam R.
Rating: 5 out of 5
following a purchase from 12/03/2025
Great luggage drop off - all automated so no queues Perfect location Would definitely recommend
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Sila Z.
Rating: 5 out of 5
following a purchase from 12/03/2025
Easy access, simple intruction and good security
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Noemi S.
Rating: 5 out of 5
following a purchase from 25/02/2025
Useful and well-functioning
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Emma E.
Rating: 5 out of 5
following a purchase from 10/03/2025
very good!
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Aaron H.
Rating: 5 out of 5
following a purchase from 10/03/2025
Super safe and spacious
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Paola M.
Rating: 5 out of 5
following a purchase from 07/03/2025
I recommend this all-day locker in Paris!
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Carmen G.
Rating: 5 out of 5
following a purchase from 07/03/2025
Wonderful service. The reservation was easy and fast, I received the entry codes right away. The locker is spacious and the access to the locker very easy and secure. Very happy with the service I will not hesitate to use again.
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Afonso Celso D.
Rating: 5 out of 5
following a purchase from 05/03/2025
All true
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Christine H.
Rating: 5 out of 5
following a purchase from 10/02/2025
Complicated to get the official website. Lots of scams... Otherwise, very satisfied with the service. Good location, clean
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Risa O.
Rating: 5 out of 5
following a purchase from 11/03/2025
Very convenience!
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Davide G.
Rating: 3 out of 5
following a purchase from 08/03/2025
The lock of the locker n.11 does not work properly, it can be opened just pulling the door of the locker.
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Response from CITY-LOCKER Paris
Hello, Thanks for using our luggage storage service in Paris and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have you called the hotline open from 8am to 10pm to ask for a change of locker? For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris. CITY-LOCKER’s Team.
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Jana R.
Rating: 5 out of 5
following a purchase from 15/02/2025
Everything worked perfectly, we could enjoy our visit of city center without taking the luggague with us, which made our day very very pleasant.
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Lisa C.
Rating: 5 out of 5
following a purchase from 10/03/2025
Great locker service, inexpensive and lockers were large.
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