Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 612 published reviews

5 9 878 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 2, 3 and 5 stars

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weixuan W.

Published on 09/11/2023 à 04h52 following a purchase from 31/10/2023

fast great

Di B.

Published on 09/11/2023 à 04h12 following a purchase from 20/10/2023

From start to finish, the process of booking through City Locker was smooth and easy! The website was easy to navigate, and the instructions were clear. I would 100% recommend.

Sara R.

Published on 08/11/2023 à 23h12 following a purchase from 30/10/2023

Booked the day before, easy to find and easy to use!

Sara G.

Published on 08/11/2023 à 13h28 following a purchase from 29/10/2023

First time using a locker. But definitely worth repeating. Easy to book and possibility to change. Worked fine with the codes received.

Antoine F.

Published on 08/11/2023 à 13h01 following a purchase from 03/11/2023

Very practical

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Svenja H.

Published on 08/11/2023 à 12h26 following a purchase from 03/11/2023

Everything was easy. Very good an big lockers.

Stephanie C.

Published on 08/11/2023 à 11h22 following a purchase from 29/10/2023

Very easy to book

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Sheree R.

Published on 07/11/2023 à 22h13 following a purchase from 25/10/2023

Very happy with the service.. Easy to use and really close to the eiffel Tower.

David B.

Published on 07/11/2023 à 11h26 following a purchase from 20/10/2023

Very good system. Very practical.

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Martin B.

Published on 07/11/2023 à 11h25 following a purchase from 28/10/2023

Easy to find and good instructions.

Constanza H.

Published on 07/11/2023 à 10h18 following a purchase from 03/11/2023

The locker was well located. It was easy to use.

Hugo A.

Published on 07/11/2023 à 10h15 following a purchase from 29/10/2023

5 star experience, simple and easy

Iulia F.

Published on 07/11/2023 à 08h23 following a purchase from 29/10/2023

Perfect place to safely leave your bags in Paris.

KOTA S.

Published on 07/11/2023 à 00h13 following a purchase from 29/10/2023

サイズも大きく使いやすかったです

Sarah B.

Published on 06/11/2023 à 11h43 following a purchase from 02/11/2023

Really easy to find and use, extremely convenient! Felt safe leaving my luggage due to how secure it was. Would definitely recommend

Jeff P.

Published on 06/11/2023 à 10h33 following a purchase from 31/10/2023

Very easy to use

Pedro V.

Published on 06/11/2023 à 05h04 following a purchase from 01/11/2023

Great option to allow you to walk bags free. The only point is that the lockers appear to be bigger on the website than they are in reality. Good for smaller bags. A larger bag may struggle to fit in.

Stefania D.

Published on 05/11/2023 à 15h52 following a purchase from 30/10/2023

Perfettamente funzionante e in posizione strategica.

Katrin L.

Published on 05/11/2023 à 15h23 following a purchase from 26/10/2023

Excellent and reliable service, everything worked well!

Uwe W.

Published on 05/11/2023 à 12h50 following a purchase from 31/10/2023

Schnell und einfach

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Daniel M.

Published on 05/11/2023 à 12h17 following a purchase from 01/11/2023

Easy to use, good value, and secure

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Anthony B.

Published on 05/11/2023 à 12h13 following a purchase from 01/11/2023

Clean premises and large storage box.

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Peter Q.

Published on 05/11/2023 à 00h23 following a purchase from 19/10/2023

Very convenient, no problem following instructions, would recommend

Mauricio V.

Published on 04/11/2023 à 22h58 following a purchase from 26/10/2023

Es un excelente lugar para resguardar las maletas y pasear en la ciudad. Es muy recomendable. Nos dió libertad de movilidad, fácil de llegar, fácil de contratar. Saludos.

Julio Cesar C.

Published on 04/11/2023 à 19h41 following a purchase from 25/10/2023

I love you service

Antonio P.

Published on 04/11/2023 à 19h30 following a purchase from 31/10/2023

Easy, fast, safe.

Arne H.

Published on 04/11/2023 à 18h23 following a purchase from 17/10/2023

Very good.

Alexander B.

Published on 04/11/2023 à 11h17 following a purchase from 31/10/2023

Good option if need a storage for your suitcase

Allan S.

Published on 04/11/2023 à 00h25 following a purchase from 26/10/2023

Wasn't the first result on google, but I am glad I scrolled down and found this as it was true Lockers and fully automated service. I booked it whilst on the train to the station and it was all sorted by the time I arrived.

Sarah S.

Published on 03/11/2023 à 22h21 following a purchase from 26/10/2023

Excellent. Easy to find, easy to access using the codes that were emailed to me. Felt really secure and had no issues at all. We rented two lockers for 4 cabin bags and four rucksacks, which was ample room.

Apurv Singh G.

Published on 03/11/2023 à 20h29 following a purchase from 29/10/2023

The website was good and easy to operate and pay

Barbara E.

Published on 03/11/2023 à 19h18 following a purchase from 17/10/2023

Ist was perfekt. And Easy.

Petr M.

Published on 03/11/2023 à 17h56 following a purchase from 23/10/2023

Surprisingly expensive to leave a small backpack in a storeroom for 3 hours.

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Response from CITY-LOCKER Paris Published on 03/11/2023

Hello Petr, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per baggage and that you can put up to 4 bags per locker or a maximum of 3.75€ per baggage for one day (8:00-22:00). Question: why use our service if you think it's too expensive? Our prices are clearly displayed so you can see immediately how much it's costing you? We look forward to hearing from you and wish you a pleasant day!

Jérôme D.

Published on 03/11/2023 à 14h42 following a purchase from 26/10/2023

Simple and practical.

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Anne R.

Published on 03/11/2023 à 12h13 following a purchase from 20/10/2023

Some of the locker doors are broken and left wide open; no one repairs them, which isn't reassuring when you're leaving your luggage. What's more, the locker doors are made of plywood, and one of those we had reserved was half torn off. We'd have to invest in sturdier equipment (metal) and hire staff for maintenance and surveillance. Automation is handy, but it can't replace human beings. For the (high) price, we expect more security. We get the impression that City Locker wants to make as much money as possible on the backs of its customers, with as little investment as possible. This does not reflect well on the company.

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Response from CITY-LOCKER Paris Published on 03/11/2023

Hello Anne Thank you for taking the time to leave a review of our service. We're sorry we didn't fully meet your expectations. More details from you about your experience would help us improve the quality of our service. To answer your questions: - if the doors are open, it's only because previous customers didn't close them after retrieving their luggage - the doors aren't made of plywood but of a much stronger material, the composition of which we won't give you for obvious reasons of confidentiality, but you should know that there is metal inside. - In your case, why didn't you call the hotline to cancel your reservation, as we note that you used our service even though you were very concerned? We hope to see you again very soon in one of our City locker spaces Thank you.

maliheh Y.

Published on 03/11/2023 à 10h15 following a purchase from 30/10/2023

Everything went smoothly and easy

Manuela R.

Published on 03/11/2023 à 09h11 following a purchase from 29/10/2023

IT was all satisfactory easy and uncomplicated.

Anne-Marie F.

Published on 03/11/2023 à 08h54 following a purchase from 24/10/2023

Very handy and affordable option which is close to the station and importantly secure.

Ian J.

Published on 03/11/2023 à 01h11 following a purchase from 29/10/2023

Easy to follow and worked a treat. Very convenient for both Gare du Nord & Gare de l'Est. Big lockers.

Rafal O.

Published on 02/11/2023 à 22h12 following a purchase from 25/10/2023

Very good nice. And easy