Customer reviews of CITY-LOCKER Paris

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 11 997 published reviews
5 10,2k 85% 4 1 170 10% 3 295 2% 2 117 1% 1 168 1%

Summary of reviews

City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.

Reviews 2, 3 and 5 stars

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E
Emilia E. A.
Rating: 5 out of 5
following a purchase from 23/07/2023
They send you the pin of the door and locked at the moment you pay
Response from CITY-LOCKER Paris
Hello Emilia E., Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
R
Rinat S.
Rating: 5 out of 5
following a purchase from 13/05/2023
Easy to use, close to main attraction
B
Baptiste C.
Rating: 5 out of 5
following a purchase from 20/07/2023
Convenient and fast. Not creating an account would be a plus.
Translated reviews
Response from CITY-LOCKER Paris
Baptiste We would like to thank you most sincerely for your message, which rewards the efforts of our entire team to provide our customers with total satisfaction. We are delighted to have been able to provide you with a quality service and a response adapted to your needs.
M
Mia H.
Rating: 5 out of 5
following a purchase from 18/07/2023
It slayed.
Response from CITY-LOCKER Paris
Hello mia, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
B
Bianka P.
Rating: 3 out of 5
following a purchase from 22/07/2023
The booking process of a coin locker is too difficult. Too many steps and takes a lot of time. Also virtual cards are not accepted. Too expensive! Would never use ir if I was alone. Despite all, it worked in the end.
Response from CITY-LOCKER Paris
Hello, Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service but are a little as our locker do not work with coins and regarding the payment we do accept virtual cards as we accept Apple Pay. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
A
Arzu Burcu D.
Rating: 5 out of 5
following a purchase from 20/07/2023
Easy to access and very safe. Everything is very simple and uncomplicated to understand.
Response from CITY-LOCKER Paris
Hello Arzu Burcu, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
C
Christiane G.
Rating: 5 out of 5
following a purchase from 19/07/2023
Easy to find and open, perfect, thanks! Price is ok!
Response from CITY-LOCKER Paris
Hello Christiane, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
D
Dan H.
Rating: 5 out of 5
following a purchase from 14/07/2023
easy to use
Response from CITY-LOCKER Paris
Hello Dan, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
L
Leilanie B.
Rating: 5 out of 5
following a purchase from 18/07/2023
Booking and storage were seamless and the location (Gare du Nord) was convenient.
Response from CITY-LOCKER Paris
Hello Leilanie, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
C
Callum P.
Rating: 5 out of 5
following a purchase from 30/05/2023
Simple and easy to organise and access. Would use again for storage l
Response from CITY-LOCKER Paris
Hello Callum, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
F
Fabiola H.
Rating: 5 out of 5
following a purchase from 10/07/2023
I think it was a great place to drop my luggage- was affordable, convenient to my location- easy to find- very timely information was provided- inside was clean and easy to manage- I would recommend it to anybody and 100% would use it again
Translated reviews
Response from CITY-LOCKER Paris
Hello , Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
D
Daniel L.
Rating: 3 out of 5
following a purchase from 15/07/2023
Very expensive rates.
Response from CITY-LOCKER Paris
Hello Daniel, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
S
Simon G.
Rating: 5 out of 5
following a purchase from 15/07/2023
It's kind of strange that the code for the door is the same as the code for the locker. Other than being a little confused at first, this was a great experience
Response from CITY-LOCKER Paris
Hello Simon, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker, We would like to let you know that every code is individual and change everyday for the several days reservation. We hope to see you again in one of our storages very soon. Have a good day.
B
Bangtan S.
Rating: 5 out of 5
following a purchase from 15/07/2023
Everything went smooth. We got the codes, it was explained how to use them to get access.
Response from CITY-LOCKER Paris
Hello Bangtan, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
C
Claudia V.
Rating: 5 out of 5
following a purchase from 18/07/2023
The only comment important to make is that in the email that I received, I had no acces number, so when I arrived in París I had to contact a person from CityLocker to give me my number and be able to leave my luggage
Response from CITY-LOCKER Paris
Hello Claudia, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
G
Géza K.
Rating: 5 out of 5
following a purchase from 14/07/2023
Good!
Response from CITY-LOCKER Paris
Hello Géza, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
P
Patrick R.
Rating: 5 out of 5
following a purchase from 13/07/2023
Very easy an very fast storage for luggage. Big bixes for 4 trollys
Response from CITY-LOCKER Paris
Hello , Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
F
Firgrove F.
Rating: 5 out of 5
following a purchase from 18/07/2023
Terrific service, felt v comfortable leaving all our bags here so we could walk around Paris unencumbered. Very easy and secure.
Response from CITY-LOCKER Paris
Hello Firgrove, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
A
Andy E.
Rating: 5 out of 5
following a purchase from 17/07/2023
Great! Super convenient and so easy to use - made our last day in Paris a stress-free and gave us the freedom to have one more day to explore without worrying about our bags after checking out of our accommodation. Highly recommend!
Response from CITY-LOCKER Paris
Hello Andy, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
B
Barbara H.
Rating: 5 out of 5
following a purchase from 03/07/2023
worked out perfectly. space for two trolleys, easy access. safe.
Response from CITY-LOCKER Paris
Hello Barbara, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Vaios K.
Rating: 5 out of 5
following a purchase from 16/07/2023
Easy to use and helpful.
Response from CITY-LOCKER Paris
Hello Vaios, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2023
A very practical and well-organized service! The lockers are spacious (4 pieces of cabin luggage, that's right, a larger piece of luggage can fit in too, or even lots of small bags) and the place is well laid out (security codes everywhere, clear instructions). The upstream reservation system is just as pleasant, and the instructions for finding the place are perfectly detailed. Mail, SMS, nothing is missing!
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Response from CITY-LOCKER Paris
Hello Emmanuel, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
C
Constanza M.
Rating: 5 out of 5
following a purchase from 12/07/2023
The place where we left our bags was protected and the locker system was too. There was plenty of space to leave our bags (we are a family of four).
Response from CITY-LOCKER Paris
Hello Constanza, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
A
Alice R.
Rating: 5 out of 5
following a purchase from 08/07/2023
It’s a very useful think, works really well and it’s very easy to acess
Response from CITY-LOCKER Paris
Hello Alice, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
R
Richard R.
Rating: 5 out of 5
following a purchase from 16/07/2023
Convenient booking thru website.
Response from CITY-LOCKER Paris
Hello , Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
J
Jenny L.
Rating: 5 out of 5
following a purchase from 09/07/2023
Easy to use
Response from CITY-LOCKER Paris
Hello Jenny, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
S
Salomé K.
Rating: 5 out of 5
following a purchase from 09/07/2023
Clean and safe
Translated reviews
Response from CITY-LOCKER Paris
Hello , Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
D
Davide B.
Rating: 5 out of 5
following a purchase from 14/07/2023
Safe easy to use, cheap, near to point of interest
Response from CITY-LOCKER Paris
Hello Davide, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
L
Ludovic L.
Rating: 5 out of 5
following a purchase from 07/07/2023
Practical and fast
Translated reviews
Response from CITY-LOCKER Paris
Hello Ludovic, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
E
Elena K.
Rating: 5 out of 5
following a purchase from 09/07/2023
All ok, thank you. But too expensive for one day
Response from CITY-LOCKER Paris
Hello Elena, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
M
Massimo R.
Rating: 5 out of 5
following a purchase from 12/07/2023
excellent service, allows you to enjoy the city without luggage in tow. recommended
Response from CITY-LOCKER Paris
Hello Massimo, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
A
Andrew H.
Rating: 5 out of 5
following a purchase from 14/07/2023
Easy to use, convenient, and reasonably priced
Response from CITY-LOCKER Paris
Hello Andrew, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
C
Chris B.
Rating: 2 out of 5
following a purchase from 14/07/2023
Room was clean. Have to stand on sidewalk in front to make reservation with credit card in hand…not very safe. Keypad for locker was dodgy, had to do code like 6-7 times before it worked. Prices were far higher than advertised.
Response from CITY-LOCKER Paris
Hello, chris Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
M
Maria B.
Rating: 5 out of 5
following a purchase from 08/07/2023
ottimo!
Response from CITY-LOCKER Paris
Hello Maria, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
M
Max W.
Rating: 5 out of 5
following a purchase from 08/07/2023
Overall great service.
Response from CITY-LOCKER Paris
Hello Max, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
O
Olivier M.
Rating: 3 out of 5
following a purchase from 13/07/2023
The price should be based on the time spent. 15€ for 3 hours is expensive.
Translated reviews
Response from CITY-LOCKER Paris
Hello Olivier, thank you for using our service, sorry if you found it a little expensive, we always try to offer the best service at the best price available. We hope to see you soon in one of our Citylockers and wish you a good day!
I
Iria O.
Rating: 2 out of 5
following a purchase from 13/07/2023
No room for 4 beacons, unless they're tiny. We had to pay for 2 boxes, 30€ for 2 beacons.
Translated reviews
Response from CITY-LOCKER Paris
Hello, Thank you for leaving your opinion. The sizes of our lockers are indicated on our website (L 48cm x H 61cm x D 85cm) and they can accommodate 4 pieces of cabin baggage, provided that your baggage meets IATA standards as specified on our website. Have a nice day.
L
Lucile G.
Rating: 5 out of 5
following a purchase from 06/07/2023
Clear website, quick and easy booking
Translated reviews
Response from CITY-LOCKER Paris
Hello Lucile, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 29/05/2023
Cant say what it was like as in the end I decided not to use them. Shame I couldn’t get the money back, even though I gave them several days’ notice . They did give me a credit for 6 months, but I don’t think I’ll be back in Paris in that time.
Response from CITY-LOCKER Paris
Thanks for your feedback.
G
Gareth W.
Rating: 5 out of 5
following a purchase from 09/07/2023
Always a superb service at a very reasonable price. The best thing is that when you get kicked out of the hotel in the morning storing your luggage gives you a whole day exploring and catching a later flight out.
Response from CITY-LOCKER Paris
Hello gareth, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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