Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 610 published reviews

5 9 876 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 2, 3 and 5 stars

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Verified Buyer

Published on 31/03/2023 à 06h10 following a purchase from 26/03/2023

Helps with keeping luggage secure, but the difficulty in contacting support is annoying.

Acheteur Vérifié

Published on 30/03/2023 à 20h43 following a purchase from 17/03/2023

Perfect, ideally located and very pleasant to work with.

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Verified Buyer

Published on 30/03/2023 à 19h24 following a purchase from 26/03/2023

Easy and comfortable!

Verified Buyer

Published on 30/03/2023 à 16h16 following a purchase from 26/03/2023

Excellent experience. Very well located and ease to use

Acheteur Vérifié

Published on 30/03/2023 à 14h07 following a purchase from 26/03/2023

A great way to enjoy the day without your luggage.
The first city locker we wanted wasn't easy to find, and once we did, we couldn't get inside.
The second city locker was better signposted but we had a problem with the front door not recognizing the code straight away.

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Response from CITY-LOCKER Paris Published on 31/03/2023

Hello and thank you for taking the time to bring this problem to our attention. As we are very concerned about our customers' satisfaction, we have taken your feedback into account and will ensure that this problem does not recur. We look forward to seeing you again in better conditions.

Acheteur Vérifié

Published on 30/03/2023 à 14h01 following a purchase from 26/03/2023

The site makes it easy to find a locker in a variety of locations. Booking is quick and easy. The code system is very secure. No particular problems.

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Verified Buyer

Published on 29/03/2023 à 18h08 following a purchase from 25/03/2023

Very helpful

Verified Buyer

Published on 28/03/2023 à 10h51 following a purchase from 19/03/2023

It was easy and quick to rent the locker

Response from CITY-LOCKER Paris Published on 28/03/2023

Hello Miray, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.

Verified Buyer

Published on 27/03/2023 à 23h41 following a purchase from 19/03/2023

Very easy to book

Verified Buyer

Published on 27/03/2023 à 20h10 following a purchase from 10/03/2023

Quick and easy to book online.

Verified Buyer

Published on 26/03/2023 à 13h47 following a purchase from 22/03/2023

Too expensive for just a bag for 3 hours

Response from CITY-LOCKER Paris Published on 27/03/2023

Hello Madalin, thank you for sharing your opinion. The prices of our lockers can be found on our website and they are really reasonables. It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease down to 2 euros if you book for several days. We wish you a very good day and we hope to see you again in one of our storages very soon

Acheteur Vérifié

Published on 25/03/2023 à 08h06 following a purchase from 12/03/2023

Easy, convenient access and use. Clean, good-capacity locker. 5-10 minute walk from St Lazare station. Would recommend and use again if needed.

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Response from CITY-LOCKER Paris Published on 25/03/2023

Many thanks Laurence for using our service and for giving us such positive feedback. We work hard every day to ensure customer satisfaction and your message encourages us to continue. We look forward to seeing you again.

Acheteur Vérifié

Published on 24/03/2023 à 18h40 following a purchase from 19/03/2023

Very easy to use site, located 2 steps from St Lazare. Highly recommended.

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Verified Buyer

Published on 24/03/2023 à 00h19 following a purchase from 13/03/2023

It was very good

Acheteur Vérifié

Published on 23/03/2023 à 21h43 following a purchase from 19/03/2023

A little expensive

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Response from CITY-LOCKER Paris Published on 24/03/2023

Hello, thank you for sharing your opinion with us, the prices of our lockers can be consulted on the website before booking and they are very reasonable. It is important to note that the price indicated corresponds to the price per locker and that they can accommodate up to 4 suitcases but we are sorry if they did not suit you. What's more, our rates are sliding scale, down to 2 euros per day if you book for several days. We wish you an excellent day and hope to see you soon in one of our spaces.

Verified Buyer

Published on 23/03/2023 à 19h00 following a purchase from 19/03/2023

Good citylocker.

Acheteur Vérifié

Published on 23/03/2023 à 16h28 following a purchase from 19/03/2023

Perfect! Very practical and secure. I recommend

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Response from CITY-LOCKER Paris Published on 24/03/2023

Sophie We would like to thank you sincerely for your message, which rewards the efforts of our entire team to provide our customers with total satisfaction. We are delighted to have been able to provide you with a quality service and a response adapted to your needs.

Acheteur Vérifié

Published on 23/03/2023 à 14h54 following a purchase from 16/03/2023

very good and practical. I recommend

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Acheteur Vérifié

Published on 23/03/2023 à 09h13 following a purchase from 14/03/2023

Very good

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Verified Buyer

Published on 22/03/2023 à 14h40 following a purchase from 17/03/2023

Comodo, cercano a la estación y uso rápido.

Verified Buyer

Published on 22/03/2023 à 14h07 following a purchase from 16/03/2023

Fast and easy booking and activation, convenient location, overall great experience.

Verified Buyer

Published on 22/03/2023 à 13h16 following a purchase from 24/02/2023

Muy fácil de hacer la reserva, mandan códigos personalizados para acceder a la taquilla.Muy bien indicado

Verified Buyer

Published on 22/03/2023 à 10h21 following a purchase from 10/03/2023

The site was easy to use, no problems.

Verified Buyer

Published on 22/03/2023 à 09h27 following a purchase from 09/03/2023

Very good, great service. I would recommend.

Verified Buyer

Published on 21/03/2023 à 23h52 following a purchase from 08/03/2023

Easy, secure, convenient

Verified Buyer

Published on 21/03/2023 à 19h18 following a purchase from 17/03/2023

Helped us a lot. Easy to use and secure. I highly suggest!

Verified Buyer

Published on 21/03/2023 à 18h48 following a purchase from 16/03/2023

Great service, easy to book and to handle. For 4 big suitcases 2 lockers needed.

Acheteur Vérifié

Published on 21/03/2023 à 10h32 following a purchase from 12/02/2023

área muito benéfica para quem viaja pela cidade e não necessita de andar com as malas.

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Verified Buyer

Published on 21/03/2023 à 09h13 following a purchase from 12/03/2023

Muy buen servicio!!

Verified Buyer

Published on 20/03/2023 à 22h45 following a purchase from 16/03/2023

Excellent service

Verified Buyer

Published on 20/03/2023 à 11h27 following a purchase from 10/03/2023

Web Site user friendly and Service very easy to use. Cheap.

Verified Buyer

Published on 19/03/2023 à 12h35 following a purchase from 09/03/2023

Very good, easy to use and find!

Verified Buyer

Published on 18/03/2023 à 21h24 following a purchase from 13/03/2023

Fast and easy to use

Verified Buyer

Published on 15/03/2023 à 13h22 following a purchase from 11/03/2023

Good service. It was really fast and easy to use.

Verified Buyer

Published on 15/03/2023 à 08h48 following a purchase from 24/02/2023

easy to use 24/7, safe

Verified Buyer

Published on 14/03/2023 à 20h27 following a purchase from 22/01/2023

Perfect from start to finish. Email with directions and access details were simple to understand. We enjoyed the local Sunday food market, which we wouldn’t have seen only for using the lockers. We choose the locker close to the Tour Eiffel, which was in comfortable walking distance.

Verified Buyer

Published on 14/03/2023 à 19h43 following a purchase from 02/03/2023

safe, easy, fast

Verified Buyer

Published on 13/03/2023 à 15h49 following a purchase from 09/03/2023

Un sitio cómodo y práctico para dejar las maletas. Caben perfectamente 4 maletas de cabina en una sola taquilla. Y está muy cerca de la torre Eiffel.

Verified Buyer

Published on 13/03/2023 à 15h12 following a purchase from 08/03/2023

good service price and location

Verified Buyer

Published on 13/03/2023 à 13h16 following a purchase from 07/03/2023

Honestly so handy - thank god we found theses I really didn't want to leave my luggage after checking out the airbnb in some of the places listed online, or have to carry it round either.
So easy to use - codes came through immediately had several locations over the city so just chose the one closest to us.
10/10 would use again.