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V
Rating: 5 out of 5
Great location, perfect size lockers
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 997 published reviews
Summary of reviews
City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Reviews 2, 3 and 5 stars
Reset filtersV
Rating: 5 out of 5
The lockers are really big
V
Rating: 5 out of 5
It was easy to understand and use.
A
Rating: 5 out of 5
Easy to find, conveniently located, simple to use. You receive an SMS with a code that opens the door to the premises and the locker door. Perfect
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V
Rating: 5 out of 5
It was perfect. Couldn’t even imagine an easier system and setup.
A
Rating: 5 out of 5
Great location and clear information!
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A
Rating: 2 out of 5
PROHIBITIVE price for 3 hours Hourly rental ?
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Response from CITY-LOCKER Paris
Hello Arnaud, On the site it says From 2€, you have access to information on the site The daily price is 12.00 € or 15.00 € per locker for one day (from 8:00 to 22:00) depending on the date and location. A locker can hold up to 3 suitcases. For multi-day bookings, prices are on a sliding scale. Certain days benefit from special offers, down to €2/day.
V
Rating: 5 out of 5
Fast and convenient!
A
Rating: 5 out of 5
Top service.
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V
Rating: 5 out of 5
good service worked well
V
Rating: 3 out of 5
We had to climb the stairs from East Station. It was very hard for us.
Response from CITY-LOCKER Paris
hello thank you for your message we would like to point out that the stairs are not in Citylocker, nor in front... This is the route you took to get to Citylocker and there's not much we can do about it.
V
Rating: 3 out of 5
Too expensive. Close to the station and big lockers.
Response from CITY-LOCKER Paris
Hello Emma, On the site it is written From 2€, you have access to information on the site The daily price is 12.00 € or 15.00 € per locker for one day (8:00 a.m. to 10:00 p.m.) depending on the date and location. For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.
A
Rating: 5 out of 5
Very practical.
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A
Rating: 5 out of 5
Todo genial. Es muy fácil y seguro.
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V
Rating: 5 out of 5
Very useful for travellers needs. Wonderful location - not far from the shopping centres, restaurants, Roissy bus CDG Airport, ReR A to Disneyland and a supermarket. Information about usage is available next to the door via QR code. The locker is to order online which is very clear and easy to do.
V
Rating: 5 out of 5
Convenient and Easy
A
Rating: 5 out of 5
It's perfect, really useful, a bit expensive and the digicodes are a bit difficult to manipulate the first time, you have to type slowly but not too much, but the system works well. The lockers can only hold one large suitcase (30kg) or several cabin suitcases.
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V
Rating: 5 out of 5
Great location, minutes,away from Gare Du Nord, easy to access.
A
Rating: 5 out of 5
Nothing to say, everything was perfect.
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V
Rating: 5 out of 5
Fantastic
A
Rating: 5 out of 5
Perfect service, nothing to say. A day in Paris before catching the train with my wife and two children was a big help, rather than lugging around suitcases.
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V
Rating: 5 out of 5
Everthing perfekt
V
Rating: 3 out of 5
Good way to store luggage. Lockers are quite large. We reserved three lockers because we had 6 suitcases and, in the end, we only used 2 lockers.
There is no possibility to cancel or modify the reservation once you have paid.
That is not right.
There is no possibility to cancel or modify the reservation once you have paid.
That is not right.
Response from CITY-LOCKER Paris
Hello and thank you for your message We remind you that when ordering you have all the information clearly explained. The size of the lockers is clearly marked: "85*61*48cm, which allows you to leave up to 3 bags or 3 cabin suitcases or a large suitcase and a small bag." In addition As indicated in the General Conditions of Sale and in accordance with the provisions of Article L. 221-28-12° of the Consumer Code, reservations are neither exchangeable nor refundable. Only a closure at the initiative of CITY-LOCKER, caused by a technical incident or a case of force majeure, can give rise to a refund or postponement.
V
Rating: 3 out of 5
Door code didn't work, luckily someone was able to let us in.
Response from CITY-LOCKER Paris
hello and thank you for your message the door worked very well, more than another customer was able to enter. just do the right code slowly ;) the main thing was that you could easily revuper your luggage
V
Rating: 5 out of 5
Very easy to use and safe, we didn’t have any problem with it.
V
Rating: 5 out of 5
Ideal para visitar la torre si tienes un vuelo por la noche.
V
Rating: 5 out of 5
Literally booked use of this locker the night before I needed it after a quick Google search. The access codes were texted and emailed immediately, & Google maps directed us easily from Gare de l'Est. It is a 5 minute walk from both Gare de L'Est and Gare du Nord.
Good size locker - fitted a large suitcase plus bags inside. Only downside is some are up high - it took me and my husband to lift it due to the weight (family of 4) so just something to bear in mind if you are a lone traveller, or family travelling with only 1 adult.
Can't fault the service - it did exactly what we needed it to do, and our luggage was stored safely for the day
Good size locker - fitted a large suitcase plus bags inside. Only downside is some are up high - it took me and my husband to lift it due to the weight (family of 4) so just something to bear in mind if you are a lone traveller, or family travelling with only 1 adult.
Can't fault the service - it did exactly what we needed it to do, and our luggage was stored safely for the day
V
Rating: 5 out of 5
It is a very useful thing for a traveller
V
Rating: 5 out of 5
Very easy to use and near the train station. Would use again.
V
Rating: 5 out of 5
Very close to the train station, spacious and secure
V
Rating: 5 out of 5
Happy to know the city locker in Paris
V
Rating: 5 out of 5
Servizio ottimo in posizione strategica.consigliato
V
Rating: 2 out of 5
We just wanted to leave one suitcase for 2 hours and we had to pay for the whole day... :( 15 euros..... As there was no one to talk to on the phone or in the place...
Won't do it this way again
Won't do it this way again
Response from CITY-LOCKER Paris
Hello Thank you for your message, from the beginning it is listed the price for the rental of a locker and it is specified that it is the price per day. You validated your order yourself without anyone forcing you. our customer service is available from 8 a.m. to 10 p.m. every day. You receive an automatic sms as soon as you call us, just answer it
V
Rating: 5 out of 5
Straight forward and easy to follow instructions. I couldn't do check-in till late and this place secured my belongings while I went out to explore Paris. Would definitely use this service again!
V
Rating: 5 out of 5
City Locker was a life-saver when I had hours to kill before my flight out of Paris and didn't want to drag lots of luggage with me. I had gone first to Bounce Luggage which felt like a scheme because they were not at the address given (I'm glad I didn't pay site unseen). City Locker was great, everything worked as expected, they cost was reasonable and I felt safe the whole time.
A
Rating: 5 out of 5
Very easy to use.
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V
Rating: 5 out of 5
Convenient, Secure way to store your bags so that you can explore Paris between travel or lodging check-in. This is located right near the Seine, Notre Dame, and the Jardin du Luxembourg. Its a great place for photos, souvenir shopping, and choice of many cafes for dining.
V
Rating: 5 out of 5
Worked perfectly. :)
V
Rating: 5 out of 5
Super easy to use and very convenient!
V
Rating: 5 out of 5
Practical, easy to access, good locations.