CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Good location and it's good to have this service overall. HOWEVER: (1) Technical issues: out of 3 lockers we paid for, 2 did not send the code to open the lockers. We had to figure out how to contact CITY LOCKER, call and pay international fees, waste time to figure out the next steps. They sent us the codes eventually, but we wasted quite some time... And in the end we did not need 1 of the lockers, so it stayed empty and they did not want to make a refund, despite us asking for it. (2) It is NOT intuitive how to use the lockers. Even if there is a sign next to the lockers, it's not intuitive. I saw many people wandering around and trying to figure out... Perhaps there's a better way? Finally, the customer service people were not very open to receive this feedback in the chat... :-) All in all, thanks for the service, but also be open to new ideas how to improve it!
Response from CITY-LOCKER Paris
Hello and thank you for your feedback. As soon as you contacted us, we checked and texted you the codes within 5 min. You tell us that the service is not easy to use, we are sorry that you did not see the posters above the external keyboard to tell you how to type your code on the keyboard, then the poster above of the keypad inside to open your locker, without forgetting the poster indicating the telephone number of the hotline which is also located just below the keypad. All posters are of course in French and English. We also remind you that everything is clearly indicated in the email you receive with the codes. We note your reflection on the improvement of the service we will install posters with drawings to explain how to type its code on the keyboard.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/03/2022
Easy to use, quick to book. Very nice. Should be all over
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2022
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2022
Ok ok
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/03/2022
Easy to manage, very suitable solution if you travel with your backpack f.e.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/03/2022
I was able to reserve and pay for a locker one day in advance and had no issues with the booking. Very simple and easy!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
very well
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/03/2022
Secure and easy to use
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/02/2022
Medium
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2022
Ultra convenient service, easy to access and simple to book!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2022
It's all very simple, from using the quote to using the instructions themselves.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2022
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2022
No complaints. The service matches the offer.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/03/2022
Easy to use.. very good!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/03/2022
Great service and great location. Reasonable rate.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2022
Very useful!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/03/2022
Very convenient and easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2022
Top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2022
Very practical, simple and effective!
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Verified Buyer
Rating: 2 out of 5
following a purchase from 17/03/2022
Expensive
Response from CITY-LOCKER Paris
Hello, the price is per day for a locker. You can put 3 cabin suitcases per locker which makes us the cheapest rate in Paris for a piece of luggage.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2022
Very well organized, simple route
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2022
Easy to place orders on the site. Online payment and immediate confirmation by SMS and e-mail.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/02/2022
Somehow we lost the codes to our locker. City Locker responded to our email within minutes and resent our code.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2022
I booked the day before for the next day and managed to find 2 free lockers.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2022
Super
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/03/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2022
Easy practical secure
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/03/2022
need more flexible rates for less hours
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2022
Well located, safe, efficient! This locker near the Eiffel Tower enabled us to spend a pleasant last day in the 7th arrondissement before catching our train at the Gare de Lyon.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2022
Ergonomic booking site except that I couldn't select a time slot. So I paid for a whole day even though I only checked in my luggage for 1 hour. Suggestion: add a search engine to select the nearest locker to your destination.
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Response from CITY-LOCKER Paris
Thank you for your feedback, the reservation is made for the day, that's why you can not choose a time. Concerning the location you choose first the address where you want to go before starting the reservation.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/03/2022
Making a reservation for the day was simple and straightforward. I received a code for the locker immediately via text message.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/03/2022
Very very good
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/12/2021
Easy to order online
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2022
Internet booking. Code received by SMS - perfect - no problem accessing our locker.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/12/2021
I felt all my stuff was safely stored during the day I had to spend all around Paris. Great service!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/03/2022
With a Eurostar due to leave Paris at 2pm, we wanted to spend the morning in Versailles but didn't want to cart our luggage there and back. After a quick Google search, we found citylocker within a 10minute walk from where we were staying. I paid online and had a text within seconds with the details or the address and the codes for the locker. The address was not as it seemed on the map on the website, and was actually further from our place than expected, but it wasn't too much of an issue. We got there, got in easily and set our stuff in the large lockers. These really are big enough for several bags, but be warned if you get a top row (you cannot specify) - you could struggle to life heavy bags up there. It was perfect for what we needed, though, and I would definitely use again if I was in need!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/03/2022
Utilizamos éste servicio mis amigas y yo el día que llegamos a París porque el check-in del hotel era tarde y quedamos súper contentas, tanto que volvimos a utilizarlo el día que marchabamos para aprovechar aún más de la ciudad de París sin tener que arrastrar la maleta por todos lados.
La capacidad de una cabina es bastante grande, nos entraron 3 maletas de cabina y una mochila. Asique el precio del taquillero a repartir entre 3 merece totalmente la pena.
Recomendable al 100%
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/03/2022
Very easy to use! Would 100% use again
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/02/2022
Would recommend
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