English 
V
Rating: 5 out of 5
Perfect service
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 2, 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
Perfect service.
V
Rating: 5 out of 5
Molto comodo e funzionale. La stanza è inoltre riscaldata per una piccola pausa dal freddo
A
Rating: 5 out of 5
perfect, a little expensive
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V
Rating: 5 out of 5
Fast and easy to book
V
Rating: 5 out of 5
Super easy to use, excellent location
V
Rating: 5 out of 5
Easy to use and communicate with in case of problems.
V
Rating: 4 out of 5
Too expensive
Response from CITY-LOCKER Paris
Hello, thank you for sharing your opinion. The prices of our lockers can be found on our website and they are really reasonables. It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease down to 2 euros if you book for several days. We wish you a very good day and we hope to see you again in one of our storages very soon.
A
Rating: 5 out of 5
Practical. Very easy to use. Ample space
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V
Rating: 5 out of 5
Excellent
V
Rating: 5 out of 5
It worked perfect for us. Will definitely use it again
V
Rating: 2 out of 5
Wrong information on pricing and it is way too expensive. In the website it says that it is 2€ daily, based on that I went to the place and found out that I have to pay 15€ instead. I feel tricked. And 15€ is too much.
Response from CITY-LOCKER Paris
Hello, thank you for sharing your opinion. The prices of our lockers can be found on our website and they are really reasonables. It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease down to 2 euros if you book for several days (also written on the website) We wish you a very good day and we hope to see you again in one of our storages very soon.
V
Rating: 5 out of 5
Easy and convenient to book
V
Rating: 5 out of 5
Very easy to locate and book a locker. Very secure method and was a handy way of storing our luggage due to having a flight booked later on that night which saved us having to take our luggage around with us all day whilst site-seeing.
A
Rating: 4 out of 5
I had trouble opening the door when I arrived
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A
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Excellent experience
V
Rating: 5 out of 5
Easy to find and very easy instructions. I felt very safe leaving my luggage here!
A
Rating: 5 out of 5
Easy access and secure locker!
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A
Rating: 5 out of 5
Excellent
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V
Rating: 4 out of 5
....
V
Rating: 5 out of 5
Very convenient.
Cheaper than other lockers, but the lockers in Paris are expensive.
They are big and hold a lot.
I wish there were more lockers in convenient places, like near bus stops.
Cheaper than other lockers, but the lockers in Paris are expensive.
They are big and hold a lot.
I wish there were more lockers in convenient places, like near bus stops.
A
Rating: 2 out of 5
That same day, I mistakenly made a reservation for the lockers at the train stations and near the Eiffel Tower. I immediately emailed to try to cancel the order. I received no reply to my request. Otherwise, the service is very practical. However, we didn't manage to enter ( first code didn't work. Fortunately, at both baggage drop-off and baggage claim, customers let us in and we were able to use the code to open the locker. As I said earlier, this is the Eifel Tower locker. OLIVIER
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Response from CITY-LOCKER Paris
Hello Olivier, Thank you for leaving your opinion after your visit to our facilities. However, we can't find any requests for refunds by e-mail, nor calls to our hotline. Could you please send us the e-mail to [email protected]? The CityLocker team wishes you a pleasant day.
V
Rating: 5 out of 5
Excellent
V
Rating: 5 out of 5
Muy seguro y sencillo! Un poco caro, pero buen servicio
A
Rating: 5 out of 5
Perfect. Easy and useful. I dudnt received the email with the codes but i received the sms.
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A
Rating: 4 out of 5
Simple and practical, but a little expensive.
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V
Rating: 5 out of 5
Easy to use, fit large suitcase and was perfect for the day. Highly recommend if you need a place to store you luggage for the day. Busy early morning, make your reservation.
A
Rating: 4 out of 5
The service was good, agile and practical. On the other hand, I found it a little expensive. Still, very practical.
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V
Rating: 4 out of 5
Todo bien pero es un servicio caro.
A
Rating: 5 out of 5
Muy cercano al centro de Paris. Me gusto poder dejar allí mis pertenencias. Un sitio seguro.
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V
Rating: 5 out of 5
Easy to book & use, a hidden gem! Genuinely safe.
Good size locker to fit a large suitcase in.
Good size locker to fit a large suitcase in.
V
Rating: 5 out of 5
Great location and super easy to use!
V
Rating: 5 out of 5
Easy to reach - well organized - very large lockers
V
Rating: 5 out of 5
It was really easy to use.
A
Rating: 4 out of 5
Availability and ease of purchase and use. Small problem when entering the locker opening code. Fortunately, a City Locker representative was on hand to explain...
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V
Rating: 5 out of 5
Close to the Eiffel Tower, save, autoservice. It was perfect!!
V
Rating: 4 out of 5
There could be the possibility to inform the bag size and take a lower locker. If you are alone and needs to lift a 23kg bag estou the top locker, you can have some difficulties.
The system works very good and the location was nice.
The system works very good and the location was nice.
V
Rating: 5 out of 5
Excellent service and easy to book.
V
Rating: 5 out of 5
Easy to navigate the booking (which is only online), good sized lockers, could fit about 5 backpacks with no issue. The code system is great, there's cctv and a person inside cleaning and keeping an eye on things.