English 
V
Rating: 4 out of 5
Pretty good. Location is quite central.
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 2, 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
Very useful and easy-to-use service. Very helpful for tourists who wants to spend time in the town and skip trip to and from hotel.
V
Rating: 5 out of 5
Very easy to find.
Great location.
Does what it is supposed to do, easy to use and informative guide on how to use.
Definitely recommend if needing a luggage locker in Paris city centre!
Great location.
Does what it is supposed to do, easy to use and informative guide on how to use.
Definitely recommend if needing a luggage locker in Paris city centre!
V
Rating: 5 out of 5
This was a fantastic service. Very easy to use.
A
Rating: 5 out of 5
Very easy to understand and use.
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V
Rating: 5 out of 5
It was fairly easy to use and get to. For reference, our family of 5 needed 3 lockers for 5 small suitcases, 5 carry-ons, jackets, and a few misc items. It was good that it opened at 8:00am (the others opened at 10:00) and it was open on Jan 1 (others were not).
V
Rating: 4 out of 5
Difficult to open the door by entering pin code. The input must be done very slowly….
V
Rating: 5 out of 5
Muy buena ubicación (muy cerca de la torre) seguro, confiable, el locker es súper espacioso, recomendable 100%
V
Rating: 5 out of 5
Easy enough to find, The lockers are secure as you have to type the code in SLOWLY and it is obvious when you get it correctly. Nice neighborhood, nice places to eat and some shopping. Near bus and Metro lines.
V
Rating: 5 out of 5
Perfect
V
Rating: 5 out of 5
Absolutely brilliant! Booked online and when I got to the locker was able to insert everything with no problem and found all my items still there!
A
Rating: 5 out of 5
The site is very easy to use and already shows us all the information we need.
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V
Rating: 5 out of 5
very good service
A
Rating: 2 out of 5
poor communication on payment (it's not clear on the website that payment is exclusively online)
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Response from CITY-LOCKER Paris
Hello Julie, Thank you for your opinion. We're sorry you didn't understand the payment method. As our stores are fully automated, payment is only possible online. We make this clear in the FAQ on our website, and our payment methods are specified at the bottom of the home page. We hope to see you soon in one of our CityLocker spaces!
V
Rating: 5 out of 5
Booking is easy ans site easy to navigate, communication is good and all went well.
V
Rating: 5 out of 5
Order was easy and quick.
A
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Affordable, quick, and convenient!
A
Rating: 5 out of 5
Perfect
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V
Rating: 4 out of 5
予約サイトはとても使いやすかった。
V
Rating: 5 out of 5
Great service!
V
Rating: 5 out of 5
The lockers were very easy to access and convenient to our apartment. A good value for storing our luggage on our first day in Paris.
V
Rating: 2 out of 5
The lockers are full of dirt. They should be cleaned daily. The size of the locker could be better specified before purchase. In our case, we paid for 2 lockers to put 3 suitcases in and then we saw that
everything would have fit perfectly in one locker.
Impossible to request a refund.
everything would have fit perfectly in one locker.
Impossible to request a refund.
Response from CITY-LOCKER Paris
Hi Aitor, We are truly sorry for the troubles you had during your visit at CityLocker. However, cleaning society members come several times per week to clean the lockers and the premises to make your visit as pleasant as possible. However, the lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope to see you again in one of our storages very soon ! Have a nice day.
V
Rating: 5 out of 5
It had enough space to keep 3 plane suitcases
A
Rating: 5 out of 5
perfect
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V
Rating: 5 out of 5
Smooth. Only problem could be that there is no person at the locations. Have to rely on help through phone or email. They are responsive though.
V
Rating: 5 out of 5
Easy to use and secure. First time using city locker but not the last! Lockers hold more than we anticipated! A large + small rolling duffle or 2 rolling bags plus 1-2 backpacks. Great option for travel days without luggage hassles.
V
Rating: 5 out of 5
Fácil para entrar y acceder a las taquillas, de buen tamaño para dos maletas grandes. Muy recomendable
V
Rating: 5 out of 5
Great location in Paris!
A
Rating: 5 out of 5
Very practical, easy and budget-friendly
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V
Rating: 4 out of 5
good experience
A
Rating: 5 out of 5
The site is well done easy booking
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A
Rating: 4 out of 5
A little expensive, but easy to use. Be careful not to get the wrong date or place. Once you've placed your order, it's neither exchangeable nor refundable.
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V
Rating: 2 out of 5
Bad cleaning. Too much money.
Response from CITY-LOCKER Paris
Hello, thank you for sharing your opinion. We are sorry if the shop’s situation has disappointed you. However, cleaning society members come several times per week to clean the lockers and the premises to make your visit as pleasant as possible. Regarding the prices of our lockers, they can be found on our website and they are really reasonables. It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. We are wishing you an excellent day and we hope to see you again in one of our storages very soon.
V
Rating: 4 out of 5
Easy, pratical and the lockers are spacious the only defect: maybe too expensice only for a person and a luggage
A
Rating: 5 out of 5
Nice location, full breakfast, clean room
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Response from CITY-LOCKER Paris
Hello, I think you are mistaken about the establishment you wish to rate, we are not a hotel but a luggage storage company. The CityLocker team wishes you an excellent day.
V
Rating: 5 out of 5
Very helpful
A
Rating: 5 out of 5
None
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A
Rating: 5 out of 5
Perfect
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V
Rating: 5 out of 5
Good position, user friendly, price reasonable. I added some items during daytime, this is very practical for shopping.