English 
V
Rating: 5 out of 5
Easy reservation
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 2, 4 and 5 stars
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Rating: 5 out of 5
Very practical and safe
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V
Rating: 5 out of 5
Very convenient and easy to use
V
Rating: 5 out of 5
easy to find, easy to use, price was right.
A
Rating: 5 out of 5
Impeccable!
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V
Rating: 5 out of 5
・I ordered online in advance, so I don't have to worry about not having a locker to use after I go.
V
Rating: 5 out of 5
I was afraid someone would take my stuff but the locker was perfectly fine and my stuff exactly as I left them for 5 whole days! Definitely recommend!
V
Rating: 4 out of 5
good but not perfect
V
Rating: 4 out of 5
everything worked perfectly, the locker is easy to use. The price is quite high because you are obliged to book a whole day. And the location is not really near chatelet, the nearest metro station is Reaumur Sebastopol.
V
Rating: 5 out of 5
Smooth process - used both desktop and mobile apps. Immediate email/SMS with access codes, link to the maps address and photo of the entrance.
A
Rating: 5 out of 5
Very easy to use
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A
Rating: 4 out of 5
Practical and easy to access. More points could be added.
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A
Rating: 5 out of 5
Good
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V
Rating: 5 out of 5
I didn’t reserve the locker upfront, but arrived, registered on the website, got in within a minute. Easy to use. Great service.
V
Rating: 5 out of 5
easy, handy and very well located, a few min walk from Saint Lazare Train station and Opera / Roissy Bus, it's super practical
a bit pricey if you only need it for a few hours (between check out and transport for instance) as they only do prices for the full day, but I am satisfied
a bit pricey if you only need it for a few hours (between check out and transport for instance) as they only do prices for the full day, but I am satisfied
V
Rating: 5 out of 5
literally useful system, easy to use
V
Rating: 4 out of 5
A little bit expensive, it should be possible to pay per hours and not per days.
V
Rating: 4 out of 5
Not so easy to use it but really efficient
A
Rating: 4 out of 5
very large locker, easy to understand how to access the locker, locks by itself; the code has just a few problems - you didn't have to type too fast for it to be taken into account, but nothing very serious; you feel lighter without luggage.
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Rating: 5 out of 5
Easy operation.
V
Rating: 5 out of 5
Easy to navigate, and purchase. A better explanation on how to use the access codes would be an improvement.
V
Rating: 5 out of 5
Very quick booking, easy and quick!
A
Rating: 5 out of 5
Sito chiaro e immediato
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V
Rating: 5 out of 5
Everything with city locker was perfect for our early arrival in Paris. We dropped off our bags and kept busy until our apartment was ready. No problems at all!!
V
Rating: 2 out of 5
We had to wait 20 minutes because our code wasn’t working and nobody answered the phone, although after this incident everything went fine.
Response from CITY-LOCKER Paris
thank you for your message We would like to remind you that our hotline is available from 8 a.m. to 10 p.m. every day to help you and answer your questions. remain attentive to your text messages
A
Rating: 4 out of 5
It's a bit expensive, but so practical!
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Rating: 5 out of 5
Great!
V
Rating: 5 out of 5
everything worked as expected
V
Rating: 5 out of 5
It was really easy to use. The lockers were big enough to accommodate 4 backpacks.
V
Rating: 2 out of 5
Lockers should be in two sizes with two prices. Too expensive. Too high to put heavy bags in (for a woman). Promote WiFi. No cell reception.
Response from CITY-LOCKER Paris
thank you for your message Mary We would like to remind you that our hotline is available from 8 a.m. to 10 p.m. every day to help you and answer your questions.
V
Rating: 5 out of 5
Easy to use and safe. Close to Chatelet station.
V
Rating: 5 out of 5
absolutely awesome, lots of convenient locations, easy use and clear directions.
A
Rating: 5 out of 5
Practical and fast
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A
Rating: 4 out of 5
A little expensive, but practical
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V
Rating: 5 out of 5
Easy to book. Just next to the station.
A
Rating: 5 out of 5
So practical! And easy to use.
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V
Rating: 5 out of 5
Excellent. A handy service located between Gare du Nord and Gare l'Este, and closer to the latter. It is not staffed, and operates entirely based on online booking and keypads. Separate codes are issued for the door in the street and for each locker, and they are unique to each user. What is more, if you rent a locker across several days, the codes for door and locker change each day. All codes are issued to you when your booking is paid for and confirmed. We found the place easily,b it was clean enough, in an area frequented by many travellers. There is an unavoidable set of stairs if you approach from Gare l'Este, so be prepared to carry your luggage. We found the booking and usage process seamless, and would recommend if you need to store luggage in Paris near the stations.
V
Rating: 5 out of 5
Alles hat perfekt geklappt!
V
Rating: 4 out of 5
Good option. Only need to have option to pay money by ideal & also direct phone pick up service on emergency number instead only chat.
A
Rating: 5 out of 5
,,)))
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