English 
V
Rating: 5 out of 5
Easy to use
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 2, 4 and 5 stars
Reset filtersV
Rating: 4 out of 5
Easy to use, gave me a feeling of confidence that my bags would be safe
V
Rating: 4 out of 5
Easy to use. We did not experience any problem.
V
Rating: 2 out of 5
The door lock wasn't opening with the code I got on my phone, had to contact them to open the door for me. It was such a mess both when I went there to put my stuff and came back to take them. They should improve their door lock. Otherwise everything was fine.
Response from CITY-LOCKER Paris
Thanks for your feedback and using our service; The keypad will be changed so that dialing the code will be easier.
V
Rating: 5 out of 5
Comodo, pratico, pulito e disponibilità (via mail) ad un cambio.
V
Rating: 5 out of 5
Very well located. Easy access. Simple to use. Lots of room and lots of time. Highly recommend
V
Rating: 5 out of 5
It was very easy to order lockers online the day prior to when we wanted them stored.
V
Rating: 5 out of 5
Good location, simple to use and many available lockers :)
V
Rating: 4 out of 5
This is a great service - accessible, convenient and easy to use. The size of the lockers is generous, either for those with large cases or travelling lightly but as a group. The only aspect I'd change would be to have a different entry code for the door, located on a busy street, and the locker itself once inside. It strikes me that this would make it even more secure.
Response from CITY-LOCKER Paris
Thank you very much for your feedback and for using our service. We transfert your advise to our security department; merci
V
Rating: 5 out of 5
Excellent service offering. Good location options.
A
Rating: 4 out of 5
Very practical.
Perhaps missing one or 2 chairs.
Translated reviews
Perhaps missing one or 2 chairs.
A
Rating: 5 out of 5
Fine
Translated reviews
V
Rating: 5 out of 5
I was able to leave my suitcase with peace of mind
A
Rating: 4 out of 5
Hello, very satisfied with the concept we will reuse, by account disappointed that after an exchange with customer service by mail we were directed to purchase 3 boxes or 36 euros explaining that it was jne suitcase per box ..., while once on site our 3 suitcases + a backpack fit into 2 lockers, we paid 12 euros too ... can you make a gesture?
Translated reviews
V
Rating: 4 out of 5
Cool but costly
V
Rating: 5 out of 5
Easy and priced fairly
V
Rating: 5 out of 5
Had a fantastic experience - great location 5 mins walk from the Gare du Nord, totally efficient - love that you get codes and manage access yourself. Great customer service when I had to extend my rental. Excellent all round!
A
Rating: 5 out of 5
Nothing to report, it's going very well
Translated reviews
V
Rating: 5 out of 5
A brilliant service! Easy to book, codes for door and locker sent promptly by text and no problem using when we arrived at the City Locker location in Paris.
A
Rating: 5 out of 5
Practice
Translated reviews
V
Rating: 5 out of 5
Great location, perfect size lockers
V
Rating: 5 out of 5
The lockers are really big
V
Rating: 5 out of 5
It was easy to understand and use.
A
Rating: 5 out of 5
Easy to find, conveniently located, simple to use. You receive an SMS with a code that opens the door to the premises and the locker door. Perfect
Translated reviews
V
Rating: 5 out of 5
It was perfect. Couldn’t even imagine an easier system and setup.
A
Rating: 5 out of 5
Great location and clear information!
Translated reviews
A
Rating: 2 out of 5
PROHIBITIVE price for 3 hours Hourly rental ?
Translated reviews
Response from CITY-LOCKER Paris
Hello Arnaud, On the site it says From 2€, you have access to information on the site The daily price is 12.00 € or 15.00 € per locker for one day (from 8:00 to 22:00) depending on the date and location. A locker can hold up to 3 suitcases. For multi-day bookings, prices are on a sliding scale. Certain days benefit from special offers, down to €2/day.
V
Rating: 5 out of 5
Fast and convenient!
A
Rating: 5 out of 5
Top service.
Translated reviews
V
Rating: 5 out of 5
good service worked well
V
Rating: 4 out of 5
pay attention that some time some lockers give errors and you have to attempt 3 times
A
Rating: 5 out of 5
Very practical.
Translated reviews
A
Rating: 5 out of 5
Todo genial. Es muy fácil y seguro.
Translated reviews
V
Rating: 5 out of 5
Very useful for travellers needs. Wonderful location - not far from the shopping centres, restaurants, Roissy bus CDG Airport, ReR A to Disneyland and a supermarket. Information about usage is available next to the door via QR code. The locker is to order online which is very clear and easy to do.
V
Rating: 5 out of 5
Convenient and Easy
A
Rating: 5 out of 5
It's perfect, really useful, a bit expensive and the digicodes are a bit difficult to manipulate the first time, you have to type slowly but not too much, but the system works well. The lockers can only hold one large suitcase (30kg) or several cabin suitcases.
Translated reviews
V
Rating: 5 out of 5
Great location, minutes,away from Gare Du Nord, easy to access.
A
Rating: 5 out of 5
Nothing to say, everything was perfect.
Translated reviews
V
Rating: 4 out of 5
was ok
V
Rating: 5 out of 5
Fantastic