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V
Rating: 5 out of 5
Great place
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 997 published reviews
Summary of reviews
City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Reviews 2, 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
Excellent, it couldn’t be easier. Secure and clean facilities. We left a couple of big pieces of luggage for a week while we traveled Europe with backpacks. After booking online we received an email confirming the booking and a list of daily codes we could use each day for the main door and to access our luggage. That’s very convenient as it allows you to come back at any time during your booking to pick stuff from your main luggage in case you need it. Really satisfied with the service and we’ll use it again.
V
Rating: 5 out of 5
Easy to use. Secure. Straightforward instruction. Big space in locker.
V
Rating: 5 out of 5
At first we looked for another company that has lockers in the city when we arrived, but we didn´t find it, so we searched for others and City Locker appeared. We booked the lockers in front of them and we were given access right away, doing all the process through our phone right there. We used it again on the day we left and it was great again. We strongly recommend it.
A
Rating: 4 out of 5
It was very expensive for a few hours
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V
Rating: 5 out of 5
Service was smooth and intuitive to use, no issues with the codes. Being able to Drop of our luggage only 2 minutes from the train station gave us a full further day of exploring. 2 Lockers for 3 people was enough size.
V
Rating: 5 out of 5
Really easy and convenient. Left two large cabin bags and returned to them at several points in the day before retrieving at night.
V
Rating: 4 out of 5
Overall a very good experience. I read each locker would hold 3 pieces of luggage….I didn’t see the dimensions. I would say 3 small pieces of luggage. Fortunately we were able to get 2 additional lockers at the same sight. We were in process of moving my daughter here for school so we had 4 large cases, 1 small case and 3 backpacks which we managed to fit into 4 lockers. It was great to have a place not to far from our BnB to drop our luggage in the early morning when we arrived while awaiting our 3 pm check in. It allowed us to sightsee in the interim. I would definitely recommend!
V
Rating: 4 out of 5
Overall ok
V
Rating: 5 out of 5
Very easy to use. Instructions are clear and the location seems safe. It is a perfect option to use while sightseeing or after you checkout and before you go to the airport.
V
Rating: 5 out of 5
No problems at all.
V
Rating: 2 out of 5
The hours are terrible. We didn't realize this was not 24 hours access... your luggage is only accessible.between 8 am to 10 pm. We nearly missed our flight because our luggage was trapped in the locker after their 'open' hours. It caused us tremendous stress and expense on account of not being able to access our luggage when we needed it.
Response from CITY-LOCKER Paris
Hello Thank you for your message. Our opening hours are clearly indicated on the website but also on the shops. When placing your order, you had all the necessary information (time information, addresses and codes are specified in the order confirmation email) We remind you that our sales department, on a very exceptional basis, allowed you to recover your luggage the next day without having to pay for the additional day.
V
Rating: 5 out of 5
It just works. What a great idea. Two pin codes and you are all set.
V
Rating: 5 out of 5
Good idea - apart from the options at railway stations
V
Rating: 5 out of 5
Perfect, the best thing that human being created
V
Rating: 5 out of 5
An excellent solution and easy to operate. Everything worked as it should
V
Rating: 5 out of 5
I messed up and booked the wrong day. Staff were helpful and sorted it. Small niggle - all communication was by email & text. I did not spot their email response telling me it was sorted so I tried calling the provided number but no reply - which was frustrating.
V
Rating: 5 out of 5
Easy to use, the code for the locker arrived quickly.
V
Rating: 5 out of 5
It was secure, practica and easy to use! Would recommend
A
Rating: 5 out of 5
Very good. Very practical.
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V
Rating: 5 out of 5
Excellent
V
Rating: 5 out of 5
all right
V
Rating: 5 out of 5
Very easy to reserve and perfect service.
V
Rating: 5 out of 5
The locker was much larger than we expected and easily held 2 carry on bags plus 3 small laptop size bags and some shopping. The entire process was easy and it was a short stroll to both stations.(we arrived at one and left from the other). Would absolutely use again
V
Rating: 5 out of 5
Excelent location and service. You get the codes for the door and lockers immediately after purchase. Everything worked very well. Very spacious lockers.
V
Rating: 5 out of 5
I had a great experience with City Locker. It was convenient (happened to be close to our hotel), and they were very prompt with the access information, and the instructions were good. On top of that, I needed to extend the reservation by a day, and the person I worked with via email was very helpful in extending the reservation. This was a great service and I would definitely recommend.
V
Rating: 5 out of 5
Excelente servicio, tuve que dejar de urgencia mis maletas y me enviaron el codigo de acceso al locker al instante, estando ya en la puerta. Recomiendo 100%
V
Rating: 5 out of 5
Easy reservation
A
Rating: 5 out of 5
Very practical and safe
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V
Rating: 5 out of 5
Very convenient and easy to use
V
Rating: 5 out of 5
easy to find, easy to use, price was right.
A
Rating: 5 out of 5
Impeccable!
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V
Rating: 5 out of 5
・I ordered online in advance, so I don't have to worry about not having a locker to use after I go.
V
Rating: 5 out of 5
I was afraid someone would take my stuff but the locker was perfectly fine and my stuff exactly as I left them for 5 whole days! Definitely recommend!
V
Rating: 4 out of 5
good but not perfect
V
Rating: 4 out of 5
everything worked perfectly, the locker is easy to use. The price is quite high because you are obliged to book a whole day. And the location is not really near chatelet, the nearest metro station is Reaumur Sebastopol.
V
Rating: 5 out of 5
Smooth process - used both desktop and mobile apps. Immediate email/SMS with access codes, link to the maps address and photo of the entrance.
A
Rating: 5 out of 5
Very easy to use
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A
Rating: 4 out of 5
Practical and easy to access. More points could be added.
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A
Rating: 5 out of 5
Good
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