English 
V
Rating: 5 out of 5
Easy to use and felt safe.
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 2, 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
Navigation is good!!! and easy to drop off youre stuff!!
A
Rating: 2 out of 5
Unable to cancel our reservation due to a last minute problem, we lost 12 €.
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Response from CITY-LOCKER Paris
Hello, We are sorry for you but as indicated in the general terms and conditions of sale that you validated when you placed your order, the reservation cannot be cancelled.
A
Rating: 5 out of 5
Very practical, reasonable price
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A
Rating: 5 out of 5
Fully satisfied
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V
Rating: 5 out of 5
perfect
V
Rating: 4 out of 5
Ho usato questo servizio durante una breve visita alla città. Ho avuto qualche difficoltà con i codici di accesso ma sono stati risolti velocemente con una semplice telefonata. Molto comodo, armadio spazioso e pulito.
V
Rating: 5 out of 5
Sito ben organizzato, acquisto facile, informazioni chiare e dettagliate.
V
Rating: 5 out of 5
Very good service exceeded all expectation.
Had to check out of apartment but because of city locker we were free to enjoy the city for whole extra day.
Had to check out of apartment but because of city locker we were free to enjoy the city for whole extra day.
V
Rating: 5 out of 5
Sencilla gestión.
A
Rating: 5 out of 5
fast, efficient and safe
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A
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
good perfect
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V
Rating: 5 out of 5
great service
A
Rating: 4 out of 5
A bit expensive ...
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Response from CITY-LOCKER Paris
Hello, thank you for your feedback. You can put 3 carry-on suitcases in 1 locker for €4 per suitcase, which is the cheapest rate in Paris.
V
Rating: 5 out of 5
Gerne wieder! Die Buchung war problemlos im Internet, wir haben den Laden gut gefunden, er liegt zentral in Paris, die Box war ausreichend groß für unser Gepäck und das Schloss hat gut funktioniert. Also was will man mehr!
A
Rating: 5 out of 5
Code access no problem. Lockers are large.
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A
Rating: 5 out of 5
Everything was fine
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A
Rating: 5 out of 5
Very well organized City locker team.
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V
Rating: 5 out of 5
very easy to understand and place the order, quick response
V
Rating: 5 out of 5
The direction for locker access is clear. The customer service is fast response & helpful.
A
Rating: 5 out of 5
super
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V
Rating: 5 out of 5
All perfect organized
V
Rating: 5 out of 5
Everything was as described on the website
V
Rating: 5 out of 5
Looked safe and very good automated experience
V
Rating: 5 out of 5
Works perfectly
V
Rating: 5 out of 5
Perfect service !!
V
Rating: 4 out of 5
a bit away from Chatelet-Les _Halles metro station, but fine there was another station at short distance. The lockers was pretty large.
V
Rating: 2 out of 5
Locker size is small, has small pieces that prevent correct fitting for two standard baggage pieces. The price is high for the space you get.
Response from CITY-LOCKER Paris
The size of locker is: Feet: 1.57 x 2 x 2.79 Inches : 18 x 24 x 33.46 Centimers : 48 x 61 x 85 This size is suitable for most suitcases. You can put 3 cabin suitcases
V
Rating: 5 out of 5
Booking the locker was a good decision for us on our last day in Paris. Our flight was in the evening and it saved us so much hassle by not having to lug our bags around the city all day. The lockers were easy to access and good value. We will definitely use this service again
V
Rating: 5 out of 5
Very easy to use and practical!
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very well explained, simple and efficient to use
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V
Rating: 5 out of 5
Very easy to book last minute. We liked the text with the codes, came through very quickly
A
Rating: 5 out of 5
Great service, convenient location and clear instructions
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V
Rating: 5 out of 5
Very easy process, from booking online, to getting in the door, to opening the locker. We would definitely use this wonderful service again!
A
Rating: 2 out of 5
Spaces too small, and the lockers are a 7-8 minute walk from Les Halles, even though the presentation suggests they are in Les Halles station. Impractical.
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Response from CITY-LOCKER Paris
Hello, Thank you for your message. When you place your order on our website, the size of the lockers is clearly indicated. The address of the locker is clearly indicated and a map can also be found on the page where you chose the address of your depot.
V
Rating: 4 out of 5
Easy to use and very practical. We had three small suitcases (hand luggage) that fit easily. The only thing not so convenient: it was a bit hard to find (even with Google maps) and quite a walk from the trainstation
V
Rating: 5 out of 5
Great location and good instructions
V
Rating: 2 out of 5
The cost of storing two suitcases was 24 euros. We needed the storage only for one hour, so the price was totally unexpected. The information on the web page is absolutely misleading ("From 2€/ locker; Cheapest price per baggage in Paris!"). Two points only because our luggage was safe for the single hour we needed to store it. Disappointed.
Response from CITY-LOCKER Paris
Hello the price is well indicated on our site when you book. Our rates are decreasing and can reach 2€. In a locker you can put 3 cabin suitcases