City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Was very easy and quick to use, locker was big enough for a middle size bag and 2 smaller backpacks. Close to the train station, easy to find. But the lockers in the train station are actually cheaper than this offer.
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Rohit T.
Rating: 4 out of 5
following a purchase from 07/06/2024
the online service was fine.
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Richard B.
Rating: 4 out of 5
following a purchase from 09/06/2024
Easy booking, good location for the stations, the security of the door code and locker code system needs to be made clearer, are they unique to each user, or could anyone entering the lockers that day open any locker, because that's what it felt like.
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Eloïse K.
Rating: 4 out of 5
following a purchase from 10/06/2024
Very practical and safe, but overpriced.
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Casey P.
Rating: 4 out of 5
following a purchase from 30/05/2024
Lockers can only fit 2 medium size bags - larger than carry on but not super big. Will only fit one big suitcase. Everything worked well.
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Yoshinari T.
Rating: 4 out of 5
following a purchase from 31/05/2024
Close to Metro station, a bit expensive,
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Diana Patricia C.
Rating: 4 out of 5
following a purchase from 25/05/2024
It was a great place to leave stuff during my stay in Paris. Great location with safe entrance and lots of places nearby to take a break before continuing your day
The only thing I didn't like about it is that you couldn't chose the locker yourself
I had a 23kg bag and I was assigned the top locker, when I saw that I was almost ready to cry, so have that in mind when booking
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Rohit N.
Rating: 4 out of 5
following a purchase from 31/05/2024
The locker was easy to locate. The area is safe to keep luggage
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Carolina F.
Rating: 4 out of 5
following a purchase from 31/05/2024
Muito prático
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Julie S.
Rating: 4 out of 5
following a purchase from 04/06/2024
Convenient and easy to book and use.
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Claire H.
Rating: 4 out of 5
following a purchase from 27/05/2024
It was overall a good service and felt secure and safe, but the locker is farther from gare de lyon than I thought it would be (easily a 10 minute walk). Worth it to feel secure about leaving luggage in Paris, but wish it was more convenient.
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Dolores C.
Rating: 4 out of 5
following a purchase from 30/05/2024
It was wonderful to have this option in Paris and ordering on the website was easy. The value was also great due to the size of the lockers.Following the instructions once we were there was also easy to navigate. The couple of items I would say could be improved would be the location as far as the proximity to train station. The inconvenience of going a bit out of the way is not ideal and (perhaps this was just me but) the awareness that you must order it online was not as clear.
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Katrin D.
Rating: 2 out of 5
following a purchase from 28/05/2024
I think it is very expensive. You could offer the option booking per hours.
The option of booking only online is not adapted to people without cell phone, internet or in case your mobile is not charged. whatever. for the rest. it was everything fine and ok. thanks for this service
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Response from CITY-LOCKER Paris
Hello Katrin and thank you for taking the time to bring this problem to our attention. As we are very concerned about our customers' satisfaction, we take your feedback into account and always strive to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
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Martin K.
Rating: 4 out of 5
following a purchase from 29/05/2024
opening the door worked on the third try. the knobs could make a sound, like it is inside
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Michael B.
Rating: 2 out of 5
following a purchase from 01/06/2024
I was charged about 14 euros more than was quoted. I was told for a few hours I could rent a locker for 2 euros and would up being charged about 16 euros. Took me a bit of time to figure out how the door code worked as the instructions were very ambiguous.
Response from CITY-LOCKER Paris
Hello Michael, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
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Sylvia A.
Rating: 4 out of 5
following a purchase from 01/06/2024
Great idea, price and location. Docked one star as had to put the codes in a few times before the locker opened both at start and end.
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Lai Kei Y.
Rating: 4 out of 5
following a purchase from 31/05/2024
safe place for storage
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Roland G.
Rating: 4 out of 5
following a purchase from 29/05/2024
good
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Veronique S.
Rating: 4 out of 5
following a purchase from 30/05/2024
Very practical, but the video is a bit misleading: you can only fit 2 classic suitcases, maybe 4 small cabin suitcases, but not hold luggage. Apart from that, very practical but a little.
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Lutz H.
Rating: 4 out of 5
following a purchase from 17/05/2024
I would rate 5 stars if a DMC or at least a bar code or Bluetooth could be used to open the doors.
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Xavier L.
Rating: 4 out of 5
following a purchase from 23/05/2024
Practice
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Annie N.
Rating: 4 out of 5
following a purchase from 26/05/2024
Very convenient, gets very busy and not a lot of room to with others using at the same time.
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Sandrine B.
Rating: 4 out of 5
following a purchase from 23/05/2024
It would be very practical to indicate the internal size of the locker when booking to have an idea of what you are booking.
Thank you very much for this service.
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Response from CITY-LOCKER Paris
Hello Sandrine, Thank you for your review We thank you for your visit to City-Locker, however you can see on our website the size of our lockers on the homepage which are W.48cm x H.61cm x D.85cm. We look forward to seeing you soon at our premises. The City-Locker team
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Camilla M.
Rating: 4 out of 5
following a purchase from 17/05/2024
Hello, I have found the citylocker a good service, but we have payed for 3 little bags and 1 trolley for 3 lockers but we have used just 1,we didn't understand the measure of the locker!
The service is easy to use
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Shanthi T.
Rating: 4 out of 5
following a purchase from 26/04/2024
Lockers kleiner dan verwacht, maar gelukkig paste alles.
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Vavilin I.
Rating: 4 out of 5
following a purchase from 15/05/2024
l'inscription est un peu compliquée et le prix est trop cher, mais en général c'est très pratique
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Thanh-Ton H.
Rating: 4 out of 5
following a purchase from 12/05/2024
Easy to find and uncomplicated!
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Zaira G.
Rating: 4 out of 5
following a purchase from 26/01/2024
It was a discover, I never saw that service before. If I can say something to make better it will be that could some suitcases are a little more bigger than the space
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Gabriella S.
Rating: 4 out of 5
following a purchase from 14/05/2024
The location was easy to find, the locker was easy to open and place was ok. However it was not possible to lock the main entrance. Still, we felt our luggage is safe.
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Mauro G.
Rating: 4 out of 5
following a purchase from 01/04/2024
IL SERVIZIO E' BUONO, MA ,NELLA PUBBLICITA' , ERANO RIPORTATE DIMENSIONI DIVERSE DA QUELLA DELL'ARMADIETTO ASSEGNATOMI. HO DOVUTO INSERIRE SOLO LA VALIGIA GRANDE .QUELLA PICCOLA NO.
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Rowdy R.
Rating: 2 out of 5
following a purchase from 09/05/2024
The lockers seem convenient but the lack of communication with the company is not existent. Customer service is key
Response from CITY-LOCKER Paris
Hello, Thank you for your message , We would like to remind you that our hotline is available from 8 a.m. to 10 p.m. every day to help you and answer your questions. but by the way you have not use our service as you have ask for the refund, refused as per our general terms and conditions but offer you a credit note valid 6 months. Might be the reason why you put a bad comment on us ....
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Carolina M.
Rating: 4 out of 5
following a purchase from 22/04/2024
Está muy bien, salvo que es un poco estrecha la entrada.
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Julie B.
Rating: 4 out of 5
following a purchase from 09/05/2024
Rather ergonomic, but could be improved.
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Stephanie H.
Rating: 4 out of 5
following a purchase from 08/05/2024
Very convenient and easy to use. My only complaint is that it closes at ten pm even though it is self-service.
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Sabah G.
Rating: 4 out of 5
following a purchase from 09/05/2024
Good location, functional and secure Opening with codes great
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Lynne F.
Rating: 4 out of 5
following a purchase from 02/05/2024
The # on the door lock didn't look like a pound / hashtag sign so I had difficulty entering. My suitcase was heavy so I needed a bottom locker. I didn't get to choose and was given a top locker.
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Marta O.
Rating: 4 out of 5
following a purchase from 27/04/2024
as expected, no problem found
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Anaëlle S.
Rating: 4 out of 5
following a purchase from 01/05/2024
No complaints
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Karin F.
Rating: 4 out of 5
following a purchase from 05/05/2024
Easy & comfortable !
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Nathalie M.
Rating: 4 out of 5
following a purchase from 22/04/2024
RAS and thank you :)
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