CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
It was useful, the location was close to the metro and our bags were safe for the whole day. The price is really good, as the locker can hold a lot of bags- in my case it was 1 carry on, 2 full backpacks, and 2 purses. The only thing I did not like is that they give you 2 codes, 1 for the door and 1 for your locker, but we noticed that the door was always open and the code was never needed, which made it feel kind of unsafe (this was in March 2024 in the Opèra location). In the end, nothing happened, our bags were safe and it was the best option to enjoying our last day in Paris without the pressure of bags! I would definitely recommend it to anyone.
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Irache E.
Rating: 4 out of 5
following a purchase from 14/03/2024
Es una buena opción y muy cómoda para dejar el equipaje y aprovechar unas horas por Paris
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Daniela G.
Rating: 4 out of 5
following a purchase from 18/03/2024
Very good.
The lockers are smaller than I expected. Verify well the sizes according with your number of luggage and sizes.
But everything worked out smoothly. :-) easy to work.
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Christian W.
Rating: 4 out of 5
following a purchase from 24/03/2024
easy booking and handling
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Jorge A.
Rating: 4 out of 5
following a purchase from 26/03/2024
very convenient service and fair price
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Christine E.
Rating: 4 out of 5
following a purchase from 26/03/2024
Closer to Gare de l'est than to Gare Nord. It was raining so the floor inside was very wet.
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Rachel L.
Rating: 2 out of 5
following a purchase from 26/03/2024
The code isnt sent to my email. The locker wasnt big
Response from CITY-LOCKER Paris
Bonjour Rachel we are so sorry for the problem you have had; After checking codes have been sent to the email address given by you we placing your order; We just want to point out that we can not received the codes if you put a wrong email address. Regrading the locker size it is the size of the locker it is the one given on our website : The size of the lockers is W.48cm x H.61cm x D.85cm. This dimension is suitable for most large suitcases and should allow to fit up to 4 small luggages international IATA format (55 x 35 x 20cm).
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Marta R.
Rating: 4 out of 5
following a purchase from 25/03/2024
The code could be more diversified from the other lockers
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Vauriac L.
Rating: 4 out of 5
following a purchase from 25/03/2024
good location near the opera but expensive
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Takaki T.
Rating: 4 out of 5
following a purchase from 24/02/2024
Convenient area. Easy to use.
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Amy G.
Rating: 4 out of 5
following a purchase from 15/03/2024
The site is fairly easy to navigate. Purchasing was easy and quick.
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Howard L.
Rating: 4 out of 5
following a purchase from 05/03/2024
Easy to use , just a bit further from Les Halles than stated . Allow 15 mins to walk
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Aurélien T.
Rating: 4 out of 5
following a purchase from 12/03/2024
Easy booking. Codes for opening site and locker received immediately.
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Arnaud C.
Rating: 4 out of 5
following a purchase from 14/03/2024
Navigation simple et claire. Une photo de l’intérieur du locker serait un plus. Ou les dimensions du casier.
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Beth F.
Rating: 4 out of 5
following a purchase from 14/03/2024
Using the service was easy with the exception of getting in at the beginning. I don't know why but the code wasn't working initially. We only used this for ~ 6 hours but it sure saved us time and lugging things around. All 3 carry ons and 3 backpacks fit in a locker. I liked that it was a little room that we could get our bearings together before heading back out for travel.
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Colin N.
Rating: 2 out of 5
following a purchase from 13/03/2024
WAY too expensive.
€15 for one locker for 5 hours.
Response from CITY-LOCKER Paris
Bonjour Colin, merci de nous faire part de votre avis, les espaces City-Locker sont surveillés par nos caméras de vidéosurveillance 24h/24h 7j/7, notre équipe veille à ce que vos bagages soient stockés dans la plus grande sécurité possible. Notre assurance couvre également vos effets personnels à hauteur de 1500 euros par casier. Et tout cela à un coût effectivement, et nous sommes les seuls sur Paris à vous proposer ce niveau de sécurisation. Et de plus, ramener au bagages cela coute 3,75€ pour la journée (8:00-22:00) Nous espérons avoir répondu à vos interrogations et vous souhaitons une excellente journée !
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Alexandre R.
Rating: 4 out of 5
following a purchase from 06/03/2024
The site is working well
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Dina D.
Rating: 4 out of 5
following a purchase from 07/03/2024
It’s a good and safe place to store your luggage.
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Dmitriy T.
Rating: 2 out of 5
following a purchase from 10/03/2024
15 euro for 2 hours to leave a backpack feels like a scam
Response from CITY-LOCKER Paris
Hello Dmitriy, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
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Pascal H.
Rating: 2 out of 5
following a purchase from 08/03/2024
Negative point: the price. Huge advertising on an attractive original that is not. No day at this 2 nd price for 3 weeks. Even if the price remains reasonable compared to competitors, it is misleading. Otherwise easy to access and use.
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Response from CITY-LOCKER Paris
Hello Pascal, thank you for sharing your opinion with us. City-Locker spaces are monitored by our video surveillance cameras 24/7, and our team ensures that your luggage is stored as securely as possible. Our insurance also covers your personal belongings up to 1,500 euros per locker. All this comes at a price, and we're the only company in Paris to offer this level of security. What's more, taking your luggage with you costs €3.75 for the day (8:00-22:00). As for the €2 rate, this is currently being applied after the 4th day of rental. We hope we've answered all your questions and wish you an excellent day!
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Ting C.
Rating: 4 out of 5
following a purchase from 27/02/2024
I did not do the ordering. It was done with two members of my admin team. I cannot comment on how easy or hard it was.
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Eduardo B.
Rating: 4 out of 5
following a purchase from 02/03/2024
Cómodo de usar y bien localizado. Me pareció un poco caro, pero es mejor que ir todo el día cargado con las maletas
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Kazuki E.
Rating: 4 out of 5
following a purchase from 11/02/2024
Simple enough to book the lockers.
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Heinz K.
Rating: 4 out of 5
following a purchase from 06/03/2024
ok for now
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Anne-Sophie B.
Rating: 2 out of 5
following a purchase from 01/03/2024
Pas de possibilité de sélectionner une tranche horaire le jour même
15€ pour 3 heures : horriblement cher
Response from CITY-LOCKER Paris
Hello , Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
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Marie-France M.
Rating: 4 out of 5
following a purchase from 23/02/2024
Easy to use. The only drawback is that the site refers to a locker that can hold 4 suitcases for airplane models, but it's actually 3. Apart from that, top satisfaction
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Armelle D.
Rating: 4 out of 5
following a purchase from 01/03/2024
Simple, convenient booking.
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Sunil A.
Rating: 4 out of 5
following a purchase from 03/03/2024
Lockers were great. The instructions were clear. But I wish the locker code would have been be more complex than just the gate code + locker number ( if someone sees you entering the gate code, it is very easy to access all lockers
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Iulian D.
Rating: 4 out of 5
following a purchase from 28/02/2024
Close to the gare du nord, easy to use, but just a bit over price if you use it for short time
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ANA TAILA C.
Rating: 2 out of 5
following a purchase from 26/02/2024
The shopping experience was great and very easy, however, the physical space was not pleasant.
Response from CITY-LOCKER Paris
Hello, Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Veronika S.
Rating: 4 out of 5
following a purchase from 04/03/2024
easy access. However, the lockers are only just wide enough for 4 carry-on suitcases.
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Pascal G.
Rating: 4 out of 5
following a purchase from 24/02/2024
Easy, secure site
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Audrey K.
Rating: 2 out of 5
following a purchase from 02/03/2024
Excessively expensive service! Complicated to use (some passengers could no longer access their lockers). Much cheaper service offered by Paris Est sncf station (half price)
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Response from CITY-LOCKER Paris
Hello Audrey, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per bag and that you can put up to 4 bags per locker or maximum 3.75€ per bag for a day (8:00-22:00). We hope to see you again and wish you a pleasant day!
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Manon W.
Rating: 4 out of 5
following a purchase from 25/02/2024
Convenient and safe, with a small downside: the cleanliness of the cabins could be better (mud and dead leaves), especially for the daily price.
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Jaali W.
Rating: 4 out of 5
following a purchase from 25/02/2024
It was very good. But I thought the location would be inside (or much closer) to Gare de Lyon
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Stéphanie B.
Rating: 4 out of 5
following a purchase from 20/02/2024
Fine
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Zsuzsanna V.
Rating: 4 out of 5
following a purchase from 24/01/2024
Ár érték arányban jó
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Laura G.
Rating: 4 out of 5
following a purchase from 13/02/2024
I find the locker extremely expensive.
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Response from CITY-LOCKER Paris
Laura Thank you for using our service. We take note of your comment and will pass it on to the relevant department. The price of 15€/day/4 pieces of luggage makes our service the cheapest in Paris considering the level of luggage security we offer. We take note of your comments and will do our best to earn your 5 stars on your next visit. We hope to see you again soon.
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Benjamin M.
Rating: 4 out of 5
following a purchase from 26/02/2024
We used this service because the lockers at gare d'nord were closed.
It worked well beut in my opinion it's a little bit to expensive.
Best regards
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Simona D.
Rating: 2 out of 5
following a purchase from 25/02/2024
One of 2 lockers we booked was kept unblocked after some tentative. We were missing the flight. A courier was so kind and I don't know how he opened ours. Are there a maximum number of tentative? If so it must be communicated.
Response from CITY-LOCKER Paris
Hello, Simona Thanks for your message and for using our service Sorry you have had problem in contacting the hotline; it can be reached by phone from 8:00 am to 10pm; they answer by text message unless emergencies. The locker size is clearly indicated on the website as well as the number of luggage it can fits but it is difficult for us to give an advice as we do not see your luggage; we can just give a recommandation. We will work on improving the given information and once again, thank you for using city locker and we will work on getting your 5 stars next time.
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