CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
While the site wants to attract customers with rates starting at 2 euros, the reality is that the rate is +18 euros per day. Opening hours are short, from 08:00 a.m. to 10:00 p.m. Reservations are required before you arrive to obtain your access code to the chamber.
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Response from CITY-LOCKER Paris
Hello Yann, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per bag and that you can put up to 4 bags per locker or maximum 3.75€ per bag for a day (8:00-22:00). To be even more precise in our reply, the rate is MAX 15€/day and not 18€. We hope to see you again and wish you a pleasant day!
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Aude M.
Rating: 4 out of 5
following a purchase from 18/11/2023
Nice and safe but a bit expensive
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Luc L.
Rating: 4 out of 5
following a purchase from 11/11/2023
practical and easy
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Michael H.
Rating: 4 out of 5
following a purchase from 10/11/2023
Everything worked out fine other than you have to press the buttons firmly in to open the doors
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José María G.
Rating: 4 out of 5
following a purchase from 14/11/2023
Easy to use. Does not depend on an app
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Touret N.
Rating: 4 out of 5
following a purchase from 13/11/2023
Lack of information inside (I had to help other customers)
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Pablo H.
Rating: 4 out of 5
following a purchase from 13/11/2023
It could be cheaper because 15€ to leave the stuff is a bit expensive
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Vivienne R.
Rating: 4 out of 5
following a purchase from 12/11/2023
The setup is well organised and it was simple enough to access the facility.
I was struggling with a sore back on the day though, and I was very surprised when I discovered the locker was on the third level up. I had to hoist a 25kg suitcase up to head height with no-one to ask for help. I struggled and am a woman of medium to good strength. For someone less able this would be a show-stopper and make the service completely unusable.
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Anna D.
Rating: 4 out of 5
following a purchase from 06/11/2023
Très bien
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France P.
Rating: 4 out of 5
following a purchase from 31/10/2023
The site is very well designed Easy to understand and book
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Sylvain B.
Rating: 4 out of 5
following a purchase from 31/10/2023
Ergonomic.
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Sylvie R.
Rating: 4 out of 5
following a purchase from 27/10/2023
Very easy to order
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Catherine C.
Rating: 4 out of 5
following a purchase from 31/10/2023
This is a safe place to leave your luggage; codes worked well. We took a metro from there to Chatelet as felt it would be too long a walk with our luggage. Would recommend this place.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 05/06/2023
Good conditions, easy to work with. More see 2.
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Deepak N.
Rating: 4 out of 5
following a purchase from 31/10/2023
Smooth
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Sarah T.
Rating: 4 out of 5
following a purchase from 25/10/2023
Relatively easy to find, secure location. Easy to follow instructions for using the lockers. Would say the lockers don't fit 4 cases easily!
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Anne R.
Rating: 2 out of 5
following a purchase from 20/10/2023
Some of the locker doors are broken and left wide open; no one repairs them, which isn't reassuring when you're leaving your luggage. What's more, the locker doors are made of plywood, and one of those we had reserved was half torn off. We'd have to invest in sturdier equipment (metal) and hire staff for maintenance and surveillance. Automation is handy, but it can't replace human beings. For the (high) price, we expect more security. We get the impression that City Locker wants to make as much money as possible on the backs of its customers, with as little investment as possible. This does not reflect well on the company.
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Response from CITY-LOCKER Paris
Hello Anne Thank you for taking the time to leave a review of our service. We're sorry we didn't fully meet your expectations. More details from you about your experience would help us improve the quality of our service. To answer your questions: - if the doors are open, it's only because previous customers didn't close them after retrieving their luggage - the doors aren't made of plywood but of a much stronger material, the composition of which we won't give you for obvious reasons of confidentiality, but you should know that there is metal inside. - In your case, why didn't you call the hotline to cancel your reservation, as we note that you used our service even though you were very concerned? We hope to see you again very soon in one of our City locker spaces Thank you.
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FUSAE A.
Rating: 4 out of 5
following a purchase from 28/10/2023
The locker size was wide and easy to use.
The specified locker was easy to put at the bottom,but it was difficult to put heavy luggage at the top.
At the time of reservation,it is good to check the weight of the luggage.
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Armin K.
Rating: 4 out of 5
following a purchase from 16/10/2023
It worked
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Caroline F.
Rating: 4 out of 5
following a purchase from 26/10/2023
Well located, practical. Keypad panel for typing codes a little tired, needs repeating a few times.
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Emma W.
Rating: 4 out of 5
following a purchase from 23/10/2023
Easy to use, in a convenient location. Would be good if there were cheaper rates for a short length of time.
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Selina L.
Rating: 2 out of 5
following a purchase from 27/10/2023
Had an emergency and no one called me back, it was a nightmare. After a few hours I just got a refund with a message “we’re sorry but we were fully booked”.
The emergency number is therefore not an emergency number. I even headed to the “back office of city locker” but that didn’t exist anymore.
So all in all, if you have to catch a flight rather use “Bounce” it was way, way better!
Response from CITY-LOCKER Paris
Hello, Selina Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Ide N.
Rating: 4 out of 5
following a purchase from 20/10/2023
Website is accessible and easy to use but the lockers are smaller than we were let to believe. There's no way a single locker can contain 4 normal-sized suitecases.
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Laurence R.
Rating: 4 out of 5
following a purchase from 25/10/2023
Fine
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Anna D.
Rating: 4 out of 5
following a purchase from 25/10/2023
To get access to the lockers and to pay for the service you need a good internet connection which is very bad in this area. Lockers itself very good but the price is very high.
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Florence P.
Rating: 4 out of 5
following a purchase from 05/10/2023
The site is well designed and easy to use.
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Keisuke M.
Rating: 2 out of 5
following a purchase from 24/10/2023
The box is small. I needed to book some other box again. I needed to reopen the door so I can open the other box.
Response from CITY-LOCKER Paris
Hello, Keisuke Thanks for using our service and sorry it does not reach your expectations. The locker’s size is exactly the one indicated in our website : The size of the lockers is W 48 cm x H 61 cm x D 85 cm. This dimension is suitable for most large suitcases and should allow to fit up to 4 small luggages international IATA format (55 x 35 x 20 cm). Regarding the second part of your comment not sure to understand what you mean; maybe you could give us more details? Or maybe you wanted to point out that you can happen the locker as many time as you want during your booking without paying again? Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Anna F.
Rating: 4 out of 5
following a purchase from 23/10/2023
Einfache Bedienung, kurzfristige Buchung war möglich.
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karen S.
Rating: 4 out of 5
following a purchase from 22/10/2023
Very helpful possibility which I do recommend and would use again. It took some time to discover how to unlock the locker which is the only thing which I think could be improved (leave a visible sign for customers inside; the existing model wasn´t easy to find if you are in a hurry). Also, it would be nice if the entrance area would be tidier.
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Amélie B.
Rating: 4 out of 5
following a purchase from 17/09/2023
Lockers a little too small compared to the measurements on the site, but otherwise no worries!
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Johanna M.
Rating: 4 out of 5
following a purchase from 19/10/2023
Very safe, easy to find, very close to the Notre Dame. Lockers are big eniugh.
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Edgar P.
Rating: 4 out of 5
following a purchase from 20/10/2023
la consigna es un poco mas pequeña de lo esperado, supuestamente caben 4 maletas de cabina, pero deben ser maletas muy pequeñas para que quepan correctamente, y aun así, entran justas
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gioia B.
Rating: 4 out of 5
following a purchase from 20/10/2023
Molto utile, poco chiaro
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ane miren B.
Rating: 4 out of 5
following a purchase from 14/10/2023
Very good situation and easy
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Nikolaus I.
Rating: 4 out of 5
following a purchase from 19/10/2023
The online reservation was easy and quick.
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jacqueline D.
Rating: 4 out of 5
following a purchase from 17/10/2023
Perfect location, easy to book. Although when I tried to add an extra night, I couldn’t, and didn’t find any information on it, so I had to move my things to a different locker.
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Grigorios F.
Rating: 4 out of 5
following a purchase from 17/10/2023
.....
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Mae Tonette C.
Rating: 4 out of 5
following a purchase from 04/10/2023
Easy to find. Difficult to open the locker. Had to try 5 times before it worked.
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Sarah H.
Rating: 4 out of 5
following a purchase from 10/10/2023
Easy to book, code easy to use, great for a day of sightseeing hands free
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Benjamin W.
Rating: 4 out of 5
following a purchase from 05/10/2023
Easy to book, maybe ads Google or Apple pay to make mobile bookings more comfortable.
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