CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Good service for money, need to get better customer service tough.
Response from CITY-LOCKER Paris
Hello Andre, Thanks for using our service, We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Thaís M.
Rating: 4 out of 5
following a purchase from 14/08/2023
Um ótimo serviço, só poderia ser um pouco mais barato.
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Response from CITY-LOCKER Paris
Hello Thaís, Thank you for using our service. We take note of your comment and will pass it on to the relevant department. The price of 15€/day/4 pieces of luggage makes our service the cheapest in Paris given the level of luggage security we offer. We take note of your comments and will do our best to earn your 5 stars on your next visit. We hope to see you again soon.
M
Marc G.
Rating: 2 out of 5
following a purchase from 19/08/2023
Lockers too small and too expensive We had to clima up many stairs to get to the locker
Response from CITY-LOCKER Paris
Hello, Marc Thanks for using our service and sorry it does not reach your expectations. But could you please tell us which stairs you are talking about as our shop is at the ground floor? What do you mean by locker are too small? Locke size is W 48 cm x H 61 cm x D 85 cm. This dimension is suitable for most large suitcases and should allow to fit up to 4 small luggages international IATA format (55 x 35 x 20 cm). Which size will have been convenient to you? Thanks in advance for taking the time to answer our question so that we can improve if necessary our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Simon C.
Rating: 4 out of 5
following a purchase from 11/08/2023
Good, safe place to leave your baggage. Plenty of space for 3-4 bags and good communication
Response from CITY-LOCKER Paris
Hello Simon, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
M
Marion E.
Rating: 4 out of 5
following a purchase from 12/08/2023
The Order was good.
Response from CITY-LOCKER Paris
Hello , Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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Sharin G.
Rating: 4 out of 5
following a purchase from 09/08/2023
Great description, easy to book and easy to find. The code machine took a bit to work. Had to retype a few times. Our trolleys were a bit bigger so only 2 could fit into the box plus a backpack and some bags.
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Serena L.
Rating: 4 out of 5
following a purchase from 12/08/2023
The locker is fantastic, super easy to access and use. The only downside is that, since the lot are very big and can contain 4 luggage, if you are alone or need to leave just one bag is pretty expensive. So it's perfect for small groups or couples who has big luggage.
Response from CITY-LOCKER Paris
Hello , Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
H
Hugo B.
Rating: 4 out of 5
following a purchase from 12/08/2023
Everything is perfect however in my opinion it's necesary you have more places for example in near bus or train station
Response from CITY-LOCKER Paris
Hello Hugo, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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Leonie M.
Rating: 4 out of 5
following a purchase from 31/07/2023
Die Reservierung des Schließfächer war sehr einfach und Citylocker hat auch einen sehr guten Standort. Die Schließfächer waren durch die Passwörter einfach zu öffnen. Einziger Kritikpunkt: In dem Raum gab es kaum Belüftung und es war sehr heiß. Deutlich wärmer als draußen.
Response from CITY-LOCKER Paris
Hello Leonie, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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Claudia Maeva R.
Rating: 4 out of 5
following a purchase from 11/08/2023
Simple to use! It would be great to be able to add time directly from the app - like most parking apps.
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Response from CITY-LOCKER Paris
Hello Claudia Maeva, Thank you for taking the time to leave a review of our service. We're sorry we didn't fully meet your expectations. We are continually working to bring the best possible satisfaction to our customers. Thank you for your time.
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katy K.
Rating: 4 out of 5
following a purchase from 06/08/2023
Quite easy to book, although it would have helped if the City Locker name was on the door/frontage as we weren’t 100% we had booked the right one
Response from CITY-LOCKER Paris
Hello Katy, Thank you for sharing your opinion, Regarding the display of the Lockers name, it is actually put on top of the door and you have all the other informations you need to book or in case of questions, on the center of the door. We hope to see you again in one of our storages.
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Ravi P.
Rating: 4 out of 5
following a purchase from 01/08/2023
Easy to book and simple instructions
Response from CITY-LOCKER Paris
Hello Ravi, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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Tiago B.
Rating: 4 out of 5
following a purchase from 05/08/2023
The overall experience was good, I just think the service could have different prices according the time of usage, in my case, for example, I used for almost 3 hours and paid 15 euros, a little expensive considering the number of hours I used.
Response from CITY-LOCKER Paris
Hello Tiago, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
D
Desirée M.
Rating: 4 out of 5
following a purchase from 03/08/2023
Ok. You pay 15 e per 1 hour or per 8 hours...
It's ok
Response from CITY-LOCKER Paris
Hello Desirée, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
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Ruth H.
Rating: 4 out of 5
following a purchase from 31/07/2023
The website was easy to navigate and I was able to book locker space in Paris for later the same week. The site selected was close to Gare du Nord in a not great area but easy to access before going to the airport. There were no problems accessing the site or the lockers booked. It saved us having to haul rucksacks around all day before catching a late-evening plane.
Response from CITY-LOCKER Paris
Hello , Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
P
pauline M.
Rating: 4 out of 5
following a purchase from 03/08/2023
Very secure locker. Easy to access and near St lazare train station. However Very expensive regarding other locker I tied in Paris (5,5€ per day for a carry on)
Response from CITY-LOCKER Paris
Hello Pauline, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
J
jane V.
Rating: 2 out of 5
following a purchase from 29/07/2023
When we arrived at the locker location, we found a suitcase already in our locker. I called the number listed by the code information, but I got a recording and nobody ever called back as I requested in the message I left. We would have been out of luck except that by pure coincidence the person whose bag was in "our" locker walked in and took her bag away. She was very nice - but she could have returned and taken our bags, since she also had the code for that locker. We decided to take a chance, and our bags were there when we returned. But - how UNACCEPTABLE that they gave the code to a locker to two different people for the same day!! BAD!
Response from CITY-LOCKER Paris
Bonjour, thanks for your feedback and sorry for the problem you have had. What happened could have been problem put by change nothing happened. Sorry for that. Did you contact the hotline? If so we will have given you another locker. We have had a problem in our system and are so sorry for that. Please contact the costumer service so that they can give you a refund : [email protected]. On behalf of all the City-Locker's team we would like again to apologize for this problem. We wish you a very good day and hope to see again in on of our 6 locations in Paris. Jean François CEO City Locker France
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Luca B.
Rating: 4 out of 5
following a purchase from 24/07/2023
It's not at Chatelet, you need to walk 10-15 mins to get there. Better get the metro to Arts et Metiers.
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Robert K.
Rating: 4 out of 5
following a purchase from 25/07/2023
Why not opening 24 hours?
Response from CITY-LOCKER Paris
Hello Robert, Thank you for using our service, for the moment for security reasons it is not possible to leave the shop open 24 hours a day, we are sorry. However, we hope to see you again in one of our stores .
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Caroline K.
Rating: 4 out of 5
following a purchase from 20/07/2023
I’ve used this city locker 3 times in the last years and it was always a good experience. It’s fairly close to chatelet les halles (10min walk) and even closer to other stations. The lockers are big and the system works well. Some of the locker codes (not all) are just the door code and the locker number, which doesn’t feel safe, that should be looked into)
Response from CITY-LOCKER Paris
Hello, Thank you for your opinion, We are glad that you appreciated our service, Regarding the security related to the codes, each codes are indivual and change everyday for the several days reservation meaning that no one can guess what your code is. We hope to see you again in one of our storage very soon !
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Emily S.
Rating: 4 out of 5
following a purchase from 22/07/2023
Very clear instructions sent immediately, good value for money, felt very secure. Location was a little of out the way in relation to the main train stations, particularly on the airport line but reasonable walk.
Response from CITY-LOCKER Paris
Hello Emily, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
K
Kim T.
Rating: 4 out of 5
following a purchase from 24/07/2023
Great initiative
Response from CITY-LOCKER Paris
Hello , Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
D
Daysi C.
Rating: 4 out of 5
following a purchase from 21/07/2023
É molto comodo e una fantastica idea il citylocker, io consiglierei anche di implementare le ore e non solo giorni, per un’ora io ho pagato 15€ lo stesso prezzo per un giorno.
Response from CITY-LOCKER Paris
Hello, Daysi Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
S
Sébastien T.
Rating: 4 out of 5
following a purchase from 13/07/2023
ras!
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Response from CITY-LOCKER Paris
Sébastien We would like to thank you sincerely for your message, which rewards the efforts of our entire team to provide our customers with total satisfaction. We are delighted to have been able to provide you with a quality service and a response adapted to your needs.
S
Sindri O.
Rating: 4 out of 5
following a purchase from 20/07/2023
Good.
Response from CITY-LOCKER Paris
Hello Sindri, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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Gianluca M.
Rating: 4 out of 5
following a purchase from 14/07/2023
Very good
Response from CITY-LOCKER Paris
Hello Gianluca, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
A
ALEJANDRO G.
Rating: 4 out of 5
following a purchase from 02/06/2023
bien solo falto una persona nos apoyara para las dudas
Response from CITY-LOCKER Paris
Hello Alejandro, Thank you for your message , We would like to remind you that our hotline is available from 8 a.m. to 10 p.m. every day to help you and answer your questions.
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Pei Yun C.
Rating: 4 out of 5
following a purchase from 14/07/2023
Location was great and size was good for one medium size luggage along with two bag packs.
However would have been good to be able to choose the level given that I had a luggage it was quite the work out to heave it up.
Response from CITY-LOCKER Paris
Hello Pei Yun, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we take good notes of your comment. We hope to see you again in one of our storages very soon. Have a good day.
Y
Yann D.
Rating: 4 out of 5
following a purchase from 13/07/2023
Practical and handy. A little expensive to rent (15€) even if I booked at the last minute.
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Response from CITY-LOCKER Paris
Hello Yann, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you soon in one of our lockers. Have a nice day.
Y
Yassir E.
Rating: 4 out of 5
following a purchase from 10/07/2023
Easy to use
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Response from CITY-LOCKER Paris
Hello Yassir, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
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chris B.
Rating: 2 out of 5
following a purchase from 14/07/2023
Room was clean. Have to stand on sidewalk in front to make reservation with credit card in hand…not very safe. Keypad for locker was dodgy, had to do code like 6-7 times before it worked. Prices were far higher than advertised.
Response from CITY-LOCKER Paris
Hello, chris Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Iria O.
Rating: 2 out of 5
following a purchase from 13/07/2023
No room for 4 beacons, unless they're tiny. We had to pay for 2 boxes, 30€ for 2 beacons.
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Response from CITY-LOCKER Paris
Hello, Thank you for leaving your opinion. The sizes of our lockers are indicated on our website (L 48cm x H 61cm x D 85cm) and they can accommodate 4 pieces of cabin baggage, provided that your baggage meets IATA standards as specified on our website. Have a nice day.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2023
Very good
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Response from CITY-LOCKER Paris
Hello Daniel, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
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Herb P.
Rating: 4 out of 5
following a purchase from 05/07/2023
The user experience for a non-French speaker could be better, but overall the facility worked as advertised and was greatly appreciated as we desperately wanted to store bags while we spent another 6 hours touring around Paris. Better integration with Google Maps would make it easier to find the location, and better instructions about how to purchase locker space and gain access to the facility would be much appreciated. We figured it out eventually, but for first-timers storing bags in Paris, it was a bit stressful and confusing.
Response from CITY-LOCKER Paris
Hello Herb, Thank you for sharing your opinion, Our website is translate in sevent different languages (french, english, italian, spanish, deutsch, brasilian and japanese), in order that everyone can understand. We actually are in Google Maps and the different adresses with a map showing the location of our shops are displayed on our website. We wish you a great day and we hope to see you soon again in one of our shops.
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Famiglia B.
Rating: 4 out of 5
following a purchase from 08/07/2023
Servizio efficiente, comodo e automatico.
Peccato non c'è ne siano più vicini alle stazioni ferroviarie o metro.
Response from CITY-LOCKER Paris
Hello Famiglia, Thanks for using our service, We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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evelyne T.
Rating: 4 out of 5
following a purchase from 01/07/2023
Very practical, we are delighted with this service.
Translated reviews
Response from CITY-LOCKER Paris
Hello Evelyne, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
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Dearbhla B.
Rating: 4 out of 5
following a purchase from 04/07/2023
Good location and easy access to the room and lockers.
Response from CITY-LOCKER Paris
Hello Dearbhla, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2023
Muy buen servicio pero llevaba 2 maletas grandes (piezas de hasta 25 kg) y apenas cupieron.
Translated reviews
Response from CITY-LOCKER Paris
Hello Ricardo, Thank you for sharing your opinion with us. The measurements of a locker are indicated on our site and they can accommodate up to 4 IATA-standard cabin suitcases or a large suitcase and a small bag. Of course, this also depends on the size of your suitcases themselves. We hope to see you soon in one of our lockers, and wish you a very pleasant day!
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 02/07/2023
With the help of Google map we found City Locker.Although the system was easy & we had no problems I found the location of the City Lockers was in a dirty & unsafe area.I would not have liked to gave gone there when it was dark.Therefore I would not use City Lockers again.
Response from CITY-LOCKER Paris
Hello Louise, Thank you for sharing your opinion, We are sorry if our service did not reach your expectations. However, our shops are cleaned daily and we can't be taken as responsible of the neighborhood. Have a good day from the City-Locker's Team.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 30/06/2023
It was a bit far from Chatelet Les Halles.
Response from CITY-LOCKER Paris
Hello Mikko, Thank you for sharing your opinion, We are sorry if the localisation of our storage didn’t fit your expectations. However, storage’s addresses are clearly indicated on the website just before ordering a booking. Furthermore, there is also a Google Maps which allows you to measure the distance and time from your departure location to the storage. We wish you a great day and we hope to see you in one of our storage very soon.
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