English 
A
Rating: 4 out of 5
Un po' scomodo rispetto gare de lion
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Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 2 and 4 stars
Reset filtersA
Rating: 2 out of 5
Too expensive for what it is. No possibility to choose a few hours so obliged to pay 15 euro.
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Response from CITY-LOCKER Paris
Hello, thank you for sharing your opinion with us, the prices of our lockers can be consulted on the website before booking and they are very reasonable. It is important to note that the price indicated corresponds to the price per locker and that they can accommodate up to 4 suitcases but we are sorry if they did not suit you. In addition, we offer a sliding scale of charges, down to 2 euros per day if you book for several days. We wish you an excellent day and hope to see you soon in one of our spaces.
A
Rating: 4 out of 5
Too expensive for a few hours
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Response from CITY-LOCKER Paris
Hello Pierre, thank you for sharing your opinion with us. The prices of our lockers can be consulted on the website before booking and they are very reasonable. It is important to note that the price indicated corresponds to the price per locker and that they can accommodate up to 4 suitcases, but we are sorry if they did not suit you. In addition, we offer a sliding scale of charges, down to 2 euros per day if you book for several days. We wish you an excellent day and hope to see you soon in one of our spaces.
V
Rating: 4 out of 5
Very practical & useful.
V
Rating: 4 out of 5
We couldn't open the door at the beginning, so we tried several times. For the rest, perfect! I recommend it.
V
Rating: 4 out of 5
Eu gostei da experiência, mas quando estava contratando a tela recarregou e peguei outro endereço sem querer. Mandei solicitação pra cancelar e ninguém respondeu.
V
Rating: 4 out of 5
good, a bit expensive
V
Rating: 4 out of 5
Good.
A
Rating: 4 out of 5
correct
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A
Rating: 4 out of 5
Very good but rather expensive for a day
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V
Rating: 4 out of 5
Good locations and services.
V
Rating: 4 out of 5
Fairly close to airport bus and it was convenient.
It was helpful that the locker was reusable within the day. I stored my suitcase in the morning and came back to add some souvenir in the afternoon. Then eventually I collected the luggage in evening.
at first i thought it was a bit expensive but at the end it's worth paying.
It was helpful that the locker was reusable within the day. I stored my suitcase in the morning and came back to add some souvenir in the afternoon. Then eventually I collected the luggage in evening.
at first i thought it was a bit expensive but at the end it's worth paying.
A
Rating: 4 out of 5
Everything works perfectly, it's practical and reassuring.
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V
Rating: 4 out of 5
Too expensive
Response from CITY-LOCKER Paris
Hello, thank you for sharing your opinion. The prices of our lockers can be found on our website and they are really reasonables. It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease down to 2 euros if you book for several days. We wish you a very good day and we hope to see you again in one of our storages very soon.
V
Rating: 2 out of 5
Wrong information on pricing and it is way too expensive. In the website it says that it is 2€ daily, based on that I went to the place and found out that I have to pay 15€ instead. I feel tricked. And 15€ is too much.
Response from CITY-LOCKER Paris
Hello, thank you for sharing your opinion. The prices of our lockers can be found on our website and they are really reasonables. It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease down to 2 euros if you book for several days (also written on the website) We wish you a very good day and we hope to see you again in one of our storages very soon.
A
Rating: 4 out of 5
I had trouble opening the door when I arrived
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V
Rating: 4 out of 5
....
A
Rating: 2 out of 5
That same day, I mistakenly made a reservation for the lockers at the train stations and near the Eiffel Tower. I immediately emailed to try to cancel the order. I received no reply to my request. Otherwise, the service is very practical. However, we didn't manage to enter ( first code didn't work. Fortunately, at both baggage drop-off and baggage claim, customers let us in and we were able to use the code to open the locker. As I said earlier, this is the Eifel Tower locker. OLIVIER
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Response from CITY-LOCKER Paris
Hello Olivier, Thank you for leaving your opinion after your visit to our facilities. However, we can't find any requests for refunds by e-mail, nor calls to our hotline. Could you please send us the e-mail to [email protected]? The CityLocker team wishes you a pleasant day.
A
Rating: 4 out of 5
Simple and practical, but a little expensive.
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A
Rating: 4 out of 5
The service was good, agile and practical. On the other hand, I found it a little expensive. Still, very practical.
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V
Rating: 4 out of 5
Todo bien pero es un servicio caro.
A
Rating: 4 out of 5
Availability and ease of purchase and use. Small problem when entering the locker opening code. Fortunately, a City Locker representative was on hand to explain...
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V
Rating: 4 out of 5
There could be the possibility to inform the bag size and take a lower locker. If you are alone and needs to lift a 23kg bag estou the top locker, you can have some difficulties.
The system works very good and the location was nice.
The system works very good and the location was nice.
V
Rating: 4 out of 5
Pretty good. Location is quite central.
V
Rating: 4 out of 5
Difficult to open the door by entering pin code. The input must be done very slowly….
A
Rating: 2 out of 5
poor communication on payment (it's not clear on the website that payment is exclusively online)
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Response from CITY-LOCKER Paris
Hello Julie, Thank you for your opinion. We're sorry you didn't understand the payment method. As our stores are fully automated, payment is only possible online. We make this clear in the FAQ on our website, and our payment methods are specified at the bottom of the home page. We hope to see you soon in one of our CityLocker spaces!
V
Rating: 4 out of 5
予約サイトはとても使いやすかった。
V
Rating: 2 out of 5
The lockers are full of dirt. They should be cleaned daily. The size of the locker could be better specified before purchase. In our case, we paid for 2 lockers to put 3 suitcases in and then we saw that
everything would have fit perfectly in one locker.
Impossible to request a refund.
everything would have fit perfectly in one locker.
Impossible to request a refund.
Response from CITY-LOCKER Paris
Hi Aitor, We are truly sorry for the troubles you had during your visit at CityLocker. However, cleaning society members come several times per week to clean the lockers and the premises to make your visit as pleasant as possible. However, the lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope to see you again in one of our storages very soon ! Have a nice day.
V
Rating: 4 out of 5
good experience
A
Rating: 4 out of 5
A little expensive, but easy to use. Be careful not to get the wrong date or place. Once you've placed your order, it's neither exchangeable nor refundable.
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V
Rating: 2 out of 5
Bad cleaning. Too much money.
Response from CITY-LOCKER Paris
Hello, thank you for sharing your opinion. We are sorry if the shop’s situation has disappointed you. However, cleaning society members come several times per week to clean the lockers and the premises to make your visit as pleasant as possible. Regarding the prices of our lockers, they can be found on our website and they are really reasonables. It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. We are wishing you an excellent day and we hope to see you again in one of our storages very soon.
V
Rating: 4 out of 5
Easy, pratical and the lockers are spacious the only defect: maybe too expensice only for a person and a luggage
A
Rating: 4 out of 5
Pretty good site
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V
Rating: 4 out of 5
Worked as advertised. Convenient location.
A
Rating: 4 out of 5
Practice
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V
Rating: 4 out of 5
Thankful for these lockers being in existence, as we were not able to check into our Airbnb until late afternoon and arrived in Paris very early. 4 stars only because it took several tries to get the codes to work for our lockers but it worked out in the end. Definitely felt safe and secure with our bags there for several hours. And great location!
V
Rating: 4 out of 5
Everything ok.
V
Rating: 4 out of 5
Easy to find , excellent troubleshooting
V
Rating: 4 out of 5
For tourist who don't have an international sim, the wifi didn't seem to work, it would be a better help if I could use the wifi to buy the locker for the bags, or even receive the codes. Codes were a bit finicky and hard to try the number pad was resetting constantly. All in all almost excellent.
A
Rating: 4 out of 5
Clear and simple procedure Practical and reasonably priced
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