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A
Rating: 4 out of 5
Practical and easy to access. More points could be added.
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Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 992 published reviews
Summary of reviews
City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Reviews 2 and 4 stars
Reset filtersV
Rating: 4 out of 5
A little bit expensive, it should be possible to pay per hours and not per days.
V
Rating: 4 out of 5
Not so easy to use it but really efficient
A
Rating: 4 out of 5
very large locker, easy to understand how to access the locker, locks by itself; the code has just a few problems - you didn't have to type too fast for it to be taken into account, but nothing very serious; you feel lighter without luggage.
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V
Rating: 2 out of 5
We had to wait 20 minutes because our code wasn’t working and nobody answered the phone, although after this incident everything went fine.
Response from CITY-LOCKER Paris
thank you for your message We would like to remind you that our hotline is available from 8 a.m. to 10 p.m. every day to help you and answer your questions. remain attentive to your text messages
A
Rating: 4 out of 5
It's a bit expensive, but so practical!
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V
Rating: 2 out of 5
Lockers should be in two sizes with two prices. Too expensive. Too high to put heavy bags in (for a woman). Promote WiFi. No cell reception.
Response from CITY-LOCKER Paris
thank you for your message Mary We would like to remind you that our hotline is available from 8 a.m. to 10 p.m. every day to help you and answer your questions.
A
Rating: 4 out of 5
A little expensive, but practical
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V
Rating: 4 out of 5
Good option. Only need to have option to pay money by ideal & also direct phone pick up service on emergency number instead only chat.
V
Rating: 4 out of 5
Easy to use, gave me a feeling of confidence that my bags would be safe
V
Rating: 4 out of 5
Easy to use. We did not experience any problem.
V
Rating: 2 out of 5
The door lock wasn't opening with the code I got on my phone, had to contact them to open the door for me. It was such a mess both when I went there to put my stuff and came back to take them. They should improve their door lock. Otherwise everything was fine.
Response from CITY-LOCKER Paris
Thanks for your feedback and using our service; The keypad will be changed so that dialing the code will be easier.
V
Rating: 4 out of 5
This is a great service - accessible, convenient and easy to use. The size of the lockers is generous, either for those with large cases or travelling lightly but as a group. The only aspect I'd change would be to have a different entry code for the door, located on a busy street, and the locker itself once inside. It strikes me that this would make it even more secure.
Response from CITY-LOCKER Paris
Thank you very much for your feedback and for using our service. We transfert your advise to our security department; merci
A
Rating: 4 out of 5
Very practical.
Perhaps missing one or 2 chairs.
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Perhaps missing one or 2 chairs.
A
Rating: 4 out of 5
Hello, very satisfied with the concept we will reuse, by account disappointed that after an exchange with customer service by mail we were directed to purchase 3 boxes or 36 euros explaining that it was jne suitcase per box ..., while once on site our 3 suitcases + a backpack fit into 2 lockers, we paid 12 euros too ... can you make a gesture?
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V
Rating: 4 out of 5
Cool but costly
A
Rating: 2 out of 5
PROHIBITIVE price for 3 hours Hourly rental ?
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Response from CITY-LOCKER Paris
Hello Arnaud, On the site it says From 2€, you have access to information on the site The daily price is 12.00 € or 15.00 € per locker for one day (from 8:00 to 22:00) depending on the date and location. A locker can hold up to 3 suitcases. For multi-day bookings, prices are on a sliding scale. Certain days benefit from special offers, down to €2/day.
V
Rating: 4 out of 5
pay attention that some time some lockers give errors and you have to attempt 3 times
V
Rating: 4 out of 5
was ok
V
Rating: 4 out of 5
It should have a bath and a table to make us take things without have to put the luggage on the floor.
V
Rating: 4 out of 5
Il city Locker funziona bene ma non dal telefono, se sei in viaggio di enta scomodo prenotare da PC o chiedere a qualcuno...specificherei meglio che è solo online. Per il resto funziona bene!
V
Rating: 4 out of 5
The service itself is very good. Ordering & paying the locker in advance was simple. However, I think the price is a little bit too high.
V
Rating: 2 out of 5
We just wanted to leave one suitcase for 2 hours and we had to pay for the whole day... :( 15 euros..... As there was no one to talk to on the phone or in the place...
Won't do it this way again
Won't do it this way again
Response from CITY-LOCKER Paris
Hello Thank you for your message, from the beginning it is listed the price for the rental of a locker and it is specified that it is the price per day. You validated your order yourself without anyone forcing you. our customer service is available from 8 a.m. to 10 p.m. every day. You receive an automatic sms as soon as you call us, just answer it
V
Rating: 4 out of 5
I love City locker!
We were able to Story our 2 backpacks in this HUGE lockers easily.
Its very save with door combination + locker combination.
Although i rate only 4 Stars because the locker was quite für from any train Station.
We were able to Story our 2 backpacks in this HUGE lockers easily.
Its very save with door combination + locker combination.
Although i rate only 4 Stars because the locker was quite für from any train Station.
V
Rating: 4 out of 5
Cool fast and easy locker service, but a bit pricey.
V
Rating: 4 out of 5
Aaaa
V
Rating: 4 out of 5
Really good offer to let your bags one day and go around in the town. Downside is a bit difficult to gather all the information. For example, the door is a bit heavy to open, don't give up, your code is valid, the door is old! Second, please note that a box is very large, enough for 4 backpacks or one big luggage. We did book several boxes before entering the place because we didn't know how big the boxes were. Otherwise great + good location + secure.
V
Rating: 4 out of 5
Could be opened at least until midnight
V
Rating: 4 out of 5
Easy to use, practical place to drop of your bag whilst waiting to check in to a hotel or catching a late flight.
A
Rating: 4 out of 5
Too bad you have to register online before you can drop off your luggage. No room for last-minute decisions or for people who don't have internet access.
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V
Rating: 4 out of 5
In the middle between Gare de l‘est and Gare du Nord.
V
Rating: 4 out of 5
Very good. The neighborhood is a little difficult to navigate. And the facility could use a paint job.
A
Rating: 4 out of 5
Fast and efficient
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V
Rating: 4 out of 5
Easy to use, big lockers
A
Rating: 4 out of 5
Rather well done site, intelligent mapping
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V
Rating: 4 out of 5
The Eiffel tower location was very good. The keypad works well and was super easy and safe. The locker was big I could fit 2 carry-on and 2 duffel bags. Amazing.
V
Rating: 4 out of 5
Easy to book, use and acess.
V
Rating: 4 out of 5
Prompt customer service via email when I did not receive the code for the locker. At the location, the Wi-Fi network name and password were shown on the glass door; but, they did not work.
V
Rating: 4 out of 5
Good location. Easy access to scenic spots.
V
Rating: 4 out of 5
Easy to book, easy to use once you're there. A bit far from the nearest metro station if you've got to walk there. The link provided after the reservation is not spot on, just copy the address and paste it on the internet