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V
Rating: 4 out of 5
Everything went well.
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 992 published reviews
Summary of reviews
City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Reviews 2 and 4 stars
Reset filtersV
Rating: 4 out of 5
We found a tampon in the room, and it wasn’t clean overall.
V
Rating: 4 out of 5
Location was pretty good, only short walk to RoissyBus stop to get to the airport. Cleanliness could have been better, the flooring needs renovation at some point soon. Lockers itself worked well!
V
Rating: 4 out of 5
Good option to leave luggage in central location.
A
Rating: 4 out of 5
Gemakkelijk online te boeken, ruime en propere lockers, ik gebruikte 2 verschillende centraal gelegen locaties. Codes werden snel bezorgd. Enige nadeel: toetsenbord reageerde niet altijd goed waardoor code meermaals moest worden ingebracht. Bij een volgende citytrip boek ik zeker weer een locker.
Translated reviews
V
Rating: 4 out of 5
Good service
V
Rating: 2 out of 5
I had no problems making the reservation, but when I needed they to help me bc my locker had problems, the guy who attended the call was really really rude and had me waiting around half hour for a code.
Response from CITY-LOCKER Paris
Hello thank you for your message. We would like to clarify: you contacted the hotline because you could not enter your code to open your locker, it did not last 30 min as you indicate but much less because you stayed 3 min in the room. so our customer service helped you quickly as a reminder, our hotline is available from 8 a.m. to 10 p.m. 7 days a week
V
Rating: 4 out of 5
Zeer makkelijk om te regelen. Zijn grote lockers. Dit had op de foto wel beter aangegeven kunnen worden. Goede locatie , makkelijk te vinden en makkelijk toegang met codes.
V
Rating: 4 out of 5
Nice service but should also have an hour rate.
A
Rating: 4 out of 5
Too bad you can't pay with bancontact.
Translated reviews
V
Rating: 2 out of 5
Ordering was very easy and straight forward.
Location is quite rocked down and needs renovation.
No warning of stairs from gare de l‘est which is highly annoying
Location is quite rocked down and needs renovation.
No warning of stairs from gare de l‘est which is highly annoying
Response from CITY-LOCKER Paris
Thank you for your message. we would like to reassure the customers who will read your message, the room is on the ground floor in the street, there are no stairs to access the room and the lockers. The photos of the location are available to everyone and prove it.
V
Rating: 4 out of 5
Very handy for Paris tourists to use, just remember book locker online.
A
Rating: 4 out of 5
Very practical when the trains are at the end of the day and the hotels/apartments have to be returned early. However, the locker had a problem retrieving our luggage: the code given didn't work, so a person inside had to open it for me. Same problem with the locker code, this time we had to do it 3 times before they opened.
Translated reviews
V
Rating: 4 out of 5
Good to use
V
Rating: 4 out of 5
Good space, good location. Easy to use.
V
Rating: 2 out of 5
The wifi doesn't work which is important as an international traveler. The lockers are expensive and smaller than described
V
Rating: 4 out of 5
Algunas puertas no encajaban bien y había que darle golpes para que cerraran.
A
Rating: 4 out of 5
Chipped facade to be repainted to make it more welcoming
Translated reviews
V
Rating: 4 out of 5
Very good service and location, but we had a little difficult opening the main door. The keypad doesn't respond like it should
V
Rating: 4 out of 5
Fácil de usar e seguro.
V
Rating: 4 out of 5
Realmente sencillo de contratar, precios claros, app intuitiva y sencilla, al momento se recibe sms con códigos, la verdad es que el servicio está muy bien y muy cómodo de usar. Las taquillas muy bien, contraté dos, y si lo se contrato sólo una, cabían cuatro troleys perfectamente y una mochila, el espacio es generoso.
A
Rating: 4 out of 5
Very satisfied
Translated reviews
V
Rating: 4 out of 5
The instructions were very clear, except perhaps how slowly you needed to enter the locker codes. However, we called the help number and got a response right away, so that was good!
V
Rating: 4 out of 5
A bit expensive
V
Rating: 4 out of 5
Easy to use and well located
V
Rating: 4 out of 5
Easy to find amd to use it, a little bit expensive and small room for suitcases if you are 3 or more people
V
Rating: 4 out of 5
Very easily to order. However misleading in saying you pay per bag instead off per locker.
V
Rating: 2 out of 5
Over priced, you need a short term reasonably priced option. I would not use again.
Response from CITY-LOCKER Paris
Hello , On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.
V
Rating: 4 out of 5
Received the code straight away. No fuss
V
Rating: 4 out of 5
The locker must be rented online, with access codes provided by an email. Other customers had more trouble than we did understanding the system; they didn't realise they had to check theri emails and were waiting for a text message.
The lockers are a generous size; we easily fitted 2 people's carry-on luggage into 1 locker.
The lockers are a generous size; we easily fitted 2 people's carry-on luggage into 1 locker.
V
Rating: 4 out of 5
It’s very convenient but one of the lockers got stuck and it was hard to open. Others had issues with the door code.
V
Rating: 4 out of 5
Clean and safe. Did not reserve in advance and just registered at the door.
V
Rating: 4 out of 5
Very useful but a little expensive
V
Rating: 4 out of 5
It all worked well.
V
Rating: 4 out of 5
Fast and simple
V
Rating: 4 out of 5
Muy bien el servicio pero debiera ser mas barato o tener opcion de contratar solo unas horas
V
Rating: 2 out of 5
Once order, it can't cancel or change the order date or locker position. It's not conveniant for our trip.
A
Rating: 4 out of 5
Very useful in transit, despite a code that's hard to type.
Translated reviews
A
Rating: 4 out of 5
It was difficult to open our locker on the way back. We had to do the code at least 6-7 quietly.
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A
Rating: 4 out of 5
Very easy to use application. Code received very quickly by email and sms.
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