Customer reviews of CITY-LOCKER Paris

Algunas puertas no encajaban bien y había que darle golpes para que cerraran.

Chipped facade to be repainted to make it more welcoming

Very good service and location, but we had a little difficult opening the main door. The keypad doesn't respond like it should

Fácil de usar e seguro.

Realmente sencillo de contratar, precios claros, app intuitiva y sencilla, al momento se recibe sms con códigos, la verdad es que el servicio está muy bien y muy cómodo de usar. Las taquillas muy bien, contraté dos, y si lo se contrato sólo una, cabían cuatro troleys perfectamente y una mochila, el espacio es generoso.

Very satisfied

The instructions were very clear, except perhaps how slowly you needed to enter the locker codes. However, we called the help number and got a response right away, so that was good!

A bit expensive

Easy to use and well located

Easy to find amd to use it, a little bit expensive and small room for suitcases if you are 3 or more people

Very easily to order. However misleading in saying you pay per bag instead off per locker.

Over priced, you need a short term reasonably priced option. I would not use again.

Received the code straight away. No fuss

The locker must be rented online, with access codes provided by an email. Other customers had more trouble than we did understanding the system; they didn't realise they had to check theri emails and were waiting for a text message.
The lockers are a generous size; we easily fitted 2 people's carry-on luggage into 1 locker.

It’s very convenient but one of the lockers got stuck and it was hard to open. Others had issues with the door code.

Clean and safe. Did not reserve in advance and just registered at the door.

Very useful but a little expensive

It all worked well.

Fast and simple

Muy bien el servicio pero debiera ser mas barato o tener opcion de contratar solo unas horas

Once order, it can't cancel or change the order date or locker position. It's not conveniant for our trip.

Very useful in transit, despite a code that's hard to type.

It was difficult to open our locker on the way back. We had to do the code at least 6-7 quietly.

Very easy to use application. Code received very quickly by email and sms.

Lockers are spacious and can accommodate two small carry-on suitcases and a hand bag. System with codes works like a charm.

Pratique car bien placé. Par contre il faut s'y reprendre à plusieurs fois avant que les codes fonctionnent. Cela peut être (très) stressant . Je recommande de prévoir un peu de marge de temps, au cas où...

Easy booking and easy use. But it's expensive if you only need the locker room for a few hours.

it was ok

Locker area was secure with no issues. My only complaints are to the company, that there is no hourly rate for people who only needs to leave their bags for a few hours not the full day but have to pay the full day rate. Also that if I’m paying the full day rate, I should be able to come and open the locker as needed throughout the day since I paid for the full day.

Goede maat locker, kunnen gemakkelijk 3 van die kleine handbagage koffertjes in. Betalen kan helaas niet met Ideal, dat was een beetje jammer. Wel met PayPal maar dan moet je wel je wachtwoord weten op vakantie

Buen servicio pero caro comparado con otras ciudades de Europa.

Good set up, easy to book, passwords for premises and lockers easy to use.
Lockers can take 1 large + 1 medium suitcase + bag.
Some lockers are higher and might be tricky for lifting heavy luggage.
Pay attention to hours of access.
Overall good service.

Excellent service. We store our luggage in the Le Halles location. Be aware that the address is not in the mall but like 8 minutes walk so if you need a train for/from the airport you need to take the time and the distance in consideration

Un po’ sporco, ma molto funzionale. Consigliato.

Easy and fast booking.

Thank you for asking about my experience. Overall, they are rather negative. When we entered the room, other users were already desperately trying to open their lockers. Our Locker also did not open after several attempts. The keypad does not allow for a reset or input correction. Only after I entered the code in the entrance door again did the Locker open. Apparently, the system cannot process several customers at the same time. The input device at the front door does not always react correctly and is much too old. No one could be reached personally at the hotline number. The price should at least be chosen gradually depending on the rental period. Overall, I would think twice before using this service again.

Everything worked well, no complaints.

There's nothing to say about safety and cleanliness. However, it's a bit expensive and it's a pity not to have the choice of the time needed for parking. But the lockers are a good idea.

I had problems with opening my locker so I tried to contact the service multiple times within the opening hours. I called as well as wrote an email but did not get any answer. Fortunately, I managed to handle the situation on my own, but for 12 euros that I paid I should have received the help I needed immediately.

Suggests it is present at Chatelet les Halles, in fact it is 10 minutes aeay from it.