English 
V
Rating: 4 out of 5
Very easy to order and complete information was sent quickly.
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Convenient, but only one day pass at 15 euros, which is very expensive when you only need a deposit for a few hours,
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V
Rating: 4 out of 5
Worked well from website but quite expensive if you only need it for a few hours.. like I did!
A
Rating: 2 out of 5
problems getting the lockers open
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Response from CITY-LOCKER Paris
Hello and thank you for your feedback. We remind you that a hotline is at your disposal from 8am to 10pm every day. They can help you open your lockers
A
Rating: 4 out of 5
The website was mostly easy to use. However, it would be nice if the company partnered with Google translate so that the page could be translated into English or any other appropriate language. I was able to navigate by copying sentences into Google translate. Thank you!
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V
Rating: 4 out of 5
Good service. I would give 5* but I took one star because it is expensive and it did not give the option to store for a couple of hours. You pay the same for the whole day or for 30'.
A
Rating: 4 out of 5
Overall good
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V
Rating: 2 out of 5
Expensive
Response from CITY-LOCKER Paris
Hello, the price is per day for a locker. You can put 3 cabin suitcases per locker which makes us the cheapest rate in Paris for a piece of luggage.
V
Rating: 4 out of 5
City Locker is really easy and fast to use. In my opinion though, it’s kinda overpriced. I paid for one day 12€ (and on a Sunday 15€).
A
Rating: 4 out of 5
Good but expensive
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V
Rating: 4 out of 5
Very easy process- we did need to get 2 more lockers to fit our luggage-
V
Rating: 4 out of 5
I really appreciated having this service. It enabled me to travel lighter in the city until it was time to leave the city and pick up my baggage.
V
Rating: 4 out of 5
....
A
Rating: 4 out of 5
Convenient, reasonable rates, good location
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V
Rating: 4 out of 5
We reserved two lockers in Opera (Paris) the day we arrived and the day we left. The last day, in one of our lockers there were things of other people, and fortunatelly, we met there a familiy that left us their locker because they were leaving. We could not contact quickly somebody from the company.
V
Rating: 4 out of 5
A convenient location for baggage storage.
A
Rating: 4 out of 5
Convenient service that worked well. The location is not ideal, far from the main train stations.
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V
Rating: 4 out of 5
could find everything
V
Rating: 4 out of 5
Nice service.
V
Rating: 4 out of 5
Site and order process worked as expected.
A
Rating: 4 out of 5
Serious service
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
No specific problems to report.
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V
Rating: 2 out of 5
awkward to find. Hard to use code on front door and locker. not as convenient to le chatelet Station as it is advertised to be.
V
Rating: 4 out of 5
Es caro si lo necesitas para poco tiempo
A
Rating: 4 out of 5
In the ad it says it costs 2€ in fact I paid 12€.
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Response from CITY-LOCKER Paris
Hello, on the site it says From 2€, you have access to the information on the site The price is 12.00 €/day per locker for one day (8:00-22:00) (15.00 €/day on weekends and public holidays) For reservations of several days, the rates are degressive. On certain days, special offers are available for as little as €2/day.
V
Rating: 4 out of 5
Good
A
Rating: 4 out of 5
Good location Very practical and efficient, the pitches are large 4 stars instead of 5: the lockers are starting to be very damaged
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A
Rating: 4 out of 5
The room is a bit gloomy and the price is very, very expensive for a single small suitcase. To be used only in exceptional circumstances, but it helped me out that day.
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A
Rating: 4 out of 5
Everything went very smoothly. The only difficulty was finding the location. The site needs better explanations. It's not easy to find when you're carrying a heavy suitcase.
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A
Rating: 4 out of 5
Practical Fair prices
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V
Rating: 4 out of 5
Easy to find and to register
Lockers are very spacious
Lockers are very spacious
V
Rating: 4 out of 5
good
V
Rating: 4 out of 5
I had to book at the last minute and it was a bit cumbersome to validate the email, yadda yadda… but everything worked in the end.
the pricing model is a bit shady (ended up paying 12€ for, like, 3 hours), but at least the service was available
the pricing model is a bit shady (ended up paying 12€ for, like, 3 hours), but at least the service was available
V
Rating: 4 out of 5
the service was excellent but I think it was pretty expensive for only one day
V
Rating: 4 out of 5
a bit expensive for an automatic locker, but useful.
Can be more user friendly
Can be more user friendly
A
Rating: 4 out of 5
Very practical
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A
Rating: 4 out of 5
good overall and practical for everything (booking, use...)
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A
Rating: 4 out of 5
Site ok, no particular problem.
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A
Rating: 4 out of 5
Fast, safe and easy to access. An ideal service for enjoying the capital without having to pack too many suitcases.
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