English 
G
Rating: 4 out of 5
Better prices for few hours
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 2 and 4 stars
Reset filtersK
Rating: 4 out of 5
Location is good. The outside door was hard to open. Many people were struggling with it. After a few attempts we got in. If somebody else lets you in, you cannot open your locker!
Response from CITY-LOCKER Paris
Thanks for using our luggage storage service in Paris and sorry it does not reach your expectations.
We take good note of your comments that will help us improve our service.
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
We take good note of your comments that will help us improve our service.
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
V
Rating: 4 out of 5
Well located. Locker big enough for my large suitcase, backpack, and shopping bags. Easy access with code.
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S
Rating: 4 out of 5
Excellent service, the place a bit dirty.
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Response from CITY-LOCKER Paris
Thanks for using our luggage storage service in Paris and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information. Have a nice day and a nice weekend and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
G
Rating: 4 out of 5
Very practical and well located
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L
Rating: 2 out of 5
Too small
Response from CITY-LOCKER Paris
Thanks for using our luggage storage service in Paris.
The size of the lockers is H.61cm x W.48cm x D.85cm. This dimension is suitable for most large suitcases and can fit up to 4 luggages ONLY and ONLY if the size of locker is under or equal to the IATA format (55 x 35 x 20cm).
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a good day and hope we will have the pleasure to welcome you in one of our CITY-LOCKER
The size of the lockers is H.61cm x W.48cm x D.85cm. This dimension is suitable for most large suitcases and can fit up to 4 luggages ONLY and ONLY if the size of locker is under or equal to the IATA format (55 x 35 x 20cm).
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a good day and hope we will have the pleasure to welcome you in one of our CITY-LOCKER
J
Rating: 4 out of 5
Comfortable. A bit expensive.
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A
Rating: 2 out of 5
The entrance door did not work with the code
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Response from CITY-LOCKER Paris
Thanks for using our luggage storage service in Paris and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information. Have a nice day and a nice weekend and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
V
Rating: 4 out of 5
Practical and easy to use. It would be interesting to offer a reduced rate for a shorter duration than a day. In addition to being more attractive for those who stay for a short time, it would free up spaces for others.
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A
Rating: 4 out of 5
Satisfied from the services provided. The locker was smaller than described but feats 1 large and 1 cabin suitcase.
D
Rating: 4 out of 5
Practical, reasonably priced. The front door keypad doesn't work very well.
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E
Rating: 2 out of 5
Hello, the service is quite satisfactory but the price announcement is misleading. 8.50 euros for a 2-hour drop-off seemed prohibitive to me. An hourly rate might be fairer.
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Response from CITY-LOCKER Paris
Thank you for using our luggage storage service in Paris and for sharing your feedback with us. The CITY-LOCKER spaces are monitored by our surveillance cameras 24/7, and our team ensures that your luggage is stored as securely as possible. Our insurance also covers your personal belongings up to 1500 euros per locker. And all this comes at a cost, and we are the only ones in Paris to offer you this level of security with double protection: door code and locker code. Additionally, returning the luggage costs 2€ for the day (8:00-22:00). We hope we have answered your questions and wish you an excellent day, looking forward to seeing you again at CITY-LOCKER.
A
Rating: 4 out of 5
The entrance door keypad was malfunctioning, I had to try several times. Otherwise, everything is okay, and the place is clean.
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Response from CITY-LOCKER Paris
Hello, Thank you for using our luggage storage service in Paris and for taking the time to bring this issue to our attention. Being very concerned about our customers' satisfaction, we take your feedback into account and always strive to improve our service to better satisfy our clients. We look forward to seeing you again under better conditions at one of our CITY-LOCKER storage facilities.
A
Rating: 4 out of 5
A bit difficult at first to enter. It's not easy for people who are not very familiar with all the codes. I don't know if it could be simpler. But I managed, that's the main thing. Thanks again, Anne Delorme.
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M
Rating: 4 out of 5
A bit far from the Gare de Lyon with a big suitcase.
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M
Rating: 4 out of 5
The locker was smaller than I thought but fine for my suitcase. I was very lucky to have a locker downstairs because I would never have been able to carry my 26-kilo suitcase upstairs alone. Very secure codes, perfect.
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D
Rating: 4 out of 5
Very good
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G
Rating: 4 out of 5
A bit too expensive after all
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M
Rating: 4 out of 5
Very practical but we would have liked a larger locker
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F
Rating: 4 out of 5
Très pratique, assez volumineux, suffisant pour trois valises cabines. L'usage est très simple. L'unique bémol c'est l'impossibilité de louer par heure. On a dû payer 12 euros la journée pour 4 heures.
M
Rating: 4 out of 5
Super and secure
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V
Rating: 4 out of 5
easy-to-follow procedure. Premises fairly close to a metro station
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M
Rating: 4 out of 5
No worries when I booked and left my luggage!
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E
Rating: 4 out of 5
Easy access, lockers not very clean
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R
Rating: 4 out of 5
Very practical but a bit expensive for only a few hours.
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A
Rating: 2 out of 5
The name Châtelet Les Halles is misleading. We went to the forum des halles and it is quite far from there!
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Response from CITY-LOCKER Paris
Hello, Thank you for using our luggage storage service in Paris and for sharing your feedback with us. We are sorry if the location of our storage did not suit you. However, the addresses of the storage facilities are clearly indicated on the website just before making a reservation, along with a map that allows you to locate it in terms of duration and distance from your departure point. We wish you a pleasant day and hope to see you again soon at one of our CITY-LOCKER storage facilities.
M
Rating: 4 out of 5
They must have a toilet
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M
Rating: 4 out of 5
Very easy
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F
Rating: 4 out of 5
The price could be modulated in 2 periods during the day.... But the service is TOP
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S
Rating: 4 out of 5
It was easy to enter the locker room, and the locker was opened and closed smoothly. But l walked a little more than I expected.
A
Rating: 4 out of 5
Good opinion even though the door was open when we arrived. It would be advisable for the terminal where the key is placed to be protected with some kind of casing. The code can be guessed from the outside because it is not protected.
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M
Rating: 4 out of 5
The system is very functional and secure. However, be sure to check the address, which is still within walking distance of the halls with suitcases.
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M
Rating: 4 out of 5
Service very good in a very central Place. Too expensive for 4 hours
A
Rating: 4 out of 5
Very good. I'd like to find bigger lockers for a large suitcase.
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E
Rating: 4 out of 5
Simple, practical. Too bad there's no half-day rate.
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É
Rating: 4 out of 5
J'ai pu ranger ma valise en toute sécurité donc le locker a parfaitement rempli sa mission, cependant à chaque fois que j'ai essayé de rentrer dans le local (4fois en tout) j'ai dû taper plusieurs fois le code et prendre bien 3/4min au minimum pour rentrer. En dehors de ça, le code pour ouvrir le casier a tout de suite marché et c'était très pratique
M
Rating: 4 out of 5
Estuvo bien, centrico y efectivo, no tan caro teniendo en cuenta que París es CARÍSIMO, el único problema fue que el teclado para abrir la puerta de entrada era muy duro y funcionaba mal. Toca mantenimiento
M
Rating: 4 out of 5
Correu tudo bem. Só não dou nota máxima porque o horário podia ser até mais tarde. 22h é muito cedo para quem está a passear pela cidade
M
Rating: 4 out of 5
Pratique et bien situé. Dommage qu'il n"y ait pas de tarif selon la durée d'utilisation
C
Rating: 4 out of 5
I thought this was a brilliant find as our hotel was an hours walk from the train station so leaving our bags was brilliant. I will say that I thought it quite expensive as daily rate when we only needed it for about 6 hours but ultimately it was worth it to not have to keep our bags all day or go back to collect them later from the hotel.
Response from CITY-LOCKER Paris
Bonjour,
Thanks for using our luggage storage service in Paris.
Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent.
We guarantee you won't find a cheaper price in Paris unless you leave your luggage at a friend's apartment :)!
Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
CITY-LOCKER’s Team.
Thanks for using our luggage storage service in Paris.
Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent.
We guarantee you won't find a cheaper price in Paris unless you leave your luggage at a friend's apartment :)!
Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
CITY-LOCKER’s Team.