English 
L
Rating: 4 out of 5
Expensive but very useful
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Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 2 and 4 stars
Reset filtersN
Rating: 4 out of 5
Central and easy.
G
Rating: 2 out of 5
Safe, but the locker was smaller than expected and my luggage didn't fit. Be aware that the locks located on the doors make you loose a couple of cm in width. If your luggage size is similar to the locker size, it may not fit.
Response from CITY-LOCKER Paris
Thanks for using our luggage storage service in Paris.
The size of the lockers is H.61cm x W.48cm x D.85cm. This dimension is suitable for most large suitcases and can feat up too 4 luggages ONLY and ONLY if the size of locker is under or equal to the IATA format (55 x 35 x 20cm).
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a good day and hope we will have the pleasure to welcome you in one of our CITY-LOCKER in Paris
The size of the lockers is H.61cm x W.48cm x D.85cm. This dimension is suitable for most large suitcases and can feat up too 4 luggages ONLY and ONLY if the size of locker is under or equal to the IATA format (55 x 35 x 20cm).
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a good day and hope we will have the pleasure to welcome you in one of our CITY-LOCKER in Paris
C
Rating: 4 out of 5
Practical, a little clean-up would be great
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J
Rating: 4 out of 5
It worked fine for me. Could be slightly cheaper.
L
Rating: 4 out of 5
Useful and price was ok but the outside door code wasn't working when we came to pick up. Caught the door as someone was leaving so we were ok.
S
Rating: 4 out of 5
Easy and practical, too bad that access to the premises and therefore to the locker is impossible after 10 p.m.
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Response from CITY-LOCKER Paris
Thank you for using our service.
For the moment and for security reasons, it is not possible to leave the store open 24 hours a day, we are sorry.
A reminder of this information is clearly displayed on our website and on booking confirmations.
We wish you a pleasant day and hope to see you soon in one of our CITY-LOCKER lockers.
For the moment and for security reasons, it is not possible to leave the store open 24 hours a day, we are sorry.
A reminder of this information is clearly displayed on our website and on booking confirmations.
We wish you a pleasant day and hope to see you soon in one of our CITY-LOCKER lockers.
A
Rating: 4 out of 5
Very convenient lockers between Gare du nord and Gare de l'est. It works with codes received by email, there is no staff on site.
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B
Rating: 4 out of 5
it was easy to find and get to, however the door wouldn’t unlock when we got back to collect our stuff, it took about 10 minutes to unlock the door. overall it was very easy though
C
Rating: 4 out of 5
Tentamos os cacifos de Opéra. Estavam cheios. Conseguimos, na hora, encontrar uma opção e usamos os de Châtelet.
Processo de reserva fácil e rápido.
Processo de abertura personalizado e de favil acesso.
Processo de reserva fácil e rápido.
Processo de abertura personalizado e de favil acesso.
F
Rating: 4 out of 5
Very good location, in my case in Notre Dame. Easy to get the reservation online and to open the locker. The locker is very big, I used for 2 big backpack and 1 carryon
V
Rating: 4 out of 5
Simplicity
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S
Rating: 4 out of 5
It was Sammler than expected
C
Rating: 4 out of 5
Fácil de reservar, rápido y muy útil
S
Rating: 4 out of 5
12 € the box for a few hours for a bag, it is expensive. Otherwise very practical
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M
Rating: 4 out of 5
The door to enter the room was open when we wanted to collect our luggage. Everybody could enter, not very protecting… For the rest is was perfect and worked easily!
C
Rating: 4 out of 5
Few minutes to book, clear information to open the main door and our locker. Will definitely use city locker in the future
S
Rating: 4 out of 5
Booking was simple and efficient. Information received by email and SMS. I just find a lack of explanation on the rates, which change quickly from one day to another if you don't make the reservation immediately.
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M
Rating: 4 out of 5
Practice
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A
Rating: 4 out of 5
I love the concept of city locker. great location. But i'm 4"9 and was auto assigned the top locker. I had a lot of trouble lifting my large suitcase above my head to get it in. Took me many tries. Add stools maybe, or the ability to select top or bottom preference in the future.
G
Rating: 4 out of 5
Easy
W
Rating: 4 out of 5
at €15, it's not the cheapest of options but it really helped us out and worked like a charm. easy peasy.
J
Rating: 4 out of 5
Make it 24/7
S
Rating: 4 out of 5
It does the job, it's secure. What's missing is an hourly rate, when the need is short.
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P
Rating: 4 out of 5
THE LOCATION OF CITY LOCKER ON GOOGLE IS NOT GOOD (the address is on a street parallel to the right street). The door of the locker where I put my suitcase closes very badly. Otherwise everything went well.
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M
Rating: 4 out of 5
beaucoup trop cher mais bon, bien utile…
P
Rating: 4 out of 5
Bom serviço, recomendo.
A
Rating: 4 out of 5
Excellent service. I was only concerned to find all the boxes already taken. It would help to know availability online
E
Rating: 4 out of 5
Good service. A bit deceptive when it’s marketed as lockers from €2/day, only to open it to a €15 minimum and full day locker when only needed for an hour or so
T
Rating: 4 out of 5
It could always be easier and more intuitive. In today's world, the fastest and clearer, the better. Companies than make their services super easy and fast are the winners.
I
Rating: 4 out of 5
When we first arrived, we had a little trouble opening the door. But after that, everything went smoothly.
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D
Rating: 4 out of 5
Rather practical site, but beware of the location, which can be quite remote with suitcases.
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M
Rating: 4 out of 5
Easy and efficient to use. We would have liked access to larger lockers to accommodate several large suitcases. For a family, having to use 5 lockers is a real drain on the budget.
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M
Rating: 4 out of 5
Clean and practical place for what I had to do. A pity that the front door lock doesn't unlock more easily (error on one character not to be filled in). We could appreciate that there's no time limit (why close at 10pm when everything is automatic?).
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E
Rating: 4 out of 5
very good, small problem with the code, note that you have to enter the code very slowly
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C
Rating: 4 out of 5
Very good and very practical, but it's a shame that you have to collect your bags before 10pm!
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J
Rating: 4 out of 5
Easy to book
S
Rating: 4 out of 5
Too expensive
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Response from CITY-LOCKER Paris
Shunya Thank you for using our service. We take note of your comment and will pass it on to the relevant department. The price of 15€/day/4 pieces of luggage makes our service the cheapest in Paris considering the level of luggage security we offer. We take note of your comments and will do our best to earn your 5 stars on your next visit. We hope to see you again soon.
M
Rating: 4 out of 5
....
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Response from CITY-LOCKER Paris
Hello MICKAEL, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
M
Rating: 4 out of 5
It was difficult to put heavy luggage on the top shelf.
It would have been easy if there was a stepping stone.
The procedure for entering the room was easy.
I'm glad I didn't have to go sightseeing with heavy luggage.
It would have been easy if there was a stepping stone.
The procedure for entering the room was easy.
I'm glad I didn't have to go sightseeing with heavy luggage.