English 
S
Rating: 4 out of 5
Practice
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Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 2 and 4 stars
Reset filtersC
Rating: 2 out of 5
Very practical and easy-to-use service, but misleading about the volume you can fit in a locker! On the website before ordering, a small animation showed that you could fit 4 suitcases... I could only fit 2 and had to rent another locker... so it's expensive for what it is
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Response from CITY-LOCKER Paris
Thank you for using our service. We would like to remind you of the size of our lockers, which are specified on our website: W.48cm H.61cm D.85cm This size fits most large suitcases and can hold up to 4 pieces of IATA international size cabin luggage (55 x 35 x 20cm). Have a nice evening
I
Rating: 4 out of 5
Easy to book and quite affordable, have lockers in very accessible places.
R
Rating: 4 out of 5
Good.
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R
Rating: 4 out of 5
Everything went well.
I can recommend the service.
I can recommend the service.
R
Rating: 4 out of 5
Easy reachable, easy working but perhaps a little bit expensive
E
Rating: 2 out of 5
We found different locker stores on the area and chose this company. When we arrived, there was a post in the entrance saying that the lockers were from 2 to 15€, but when we made the reservation, the only option available was 15€, and not because of availability, but because all the lockers in that store were big (so 15€ for each one). We didn't want to lose more time looking for another company and paid the 15€ even when we had a couple of small bags. It is sad when the post says something that is not true. It is just false advertising
Response from CITY-LOCKER Paris
Hello Edgar, On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.
H
Rating: 4 out of 5
This is a system, that works simple and fast, to get a possibility for safe storage of items. The location of the lockers is central.
Heinz-Dietmar Schimanko
Heinz-Dietmar Schimanko
L
Rating: 4 out of 5
Tutto molto chiaro
T
Rating: 4 out of 5
Pricey but seamless experience
C
Rating: 4 out of 5
It was pratical.
E
Rating: 4 out of 5
Clear how to order!
R
Rating: 4 out of 5
The only problem I have is that you can't choose which locker to put your suitcase in, so I had to put my large suitcase on top.
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Response from CITY-LOCKER Paris
Thank you for using our service. Lockers are allocated according to availability. In the event of a problem, our Hotline, open from 8:00 to 22:00, will be happy to help you and will have assigned you a low locker. Please do not hesitate to contact us next time. See you soon at CITY-LOCKER.
A
Rating: 4 out of 5
Good service but a bit too expensive
T
Rating: 2 out of 5
The door to the city locker was very difficult open. After try #12 it opens. A telephone or other support was not available.
Response from CITY-LOCKER Paris
Hello, Torsten Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
D
Rating: 4 out of 5
Handling was very easy and locker big enough to put in our two suitcases.
S
Rating: 4 out of 5
Easy to use
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F
Rating: 4 out of 5
Ottimo servizio
S
Rating: 4 out of 5
Order ok
N
Rating: 4 out of 5
Very practical service but really expensive because you can't set the time you need.
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Response from CITY-LOCKER Paris
Thank you very much Noëllie for entrusting us with your luggage. We are sorry if you found our service expensive, we always try to offer the best service at the best price available by guaranteeing you the highest level of SECURITY for your luggage. We can never do enough to keep your most precious possessions SAFE. You used your locker from 10:47 to 21:00, i.e. over 10 hours, and paid €15, i.e. €1.5 per hour, for a locker that can hold up to 4 pieces of luggage. I'm not sure you'll find anything cheaper in Paris :) Looking forward to seeing you again at CITY-LOCKER
S
Rating: 4 out of 5
I like the Idea, Easy access, in City Center, next to the station Generally location was good.
As rate I think it's expensive I used only for 3 hr and I paid 15 EUR, what I mean there is no options for hrs only days.
But Generally is a good option and solution
As rate I think it's expensive I used only for 3 hr and I paid 15 EUR, what I mean there is no options for hrs only days.
But Generally is a good option and solution
S
Rating: 4 out of 5
The storage space was also good. The space was also quite spacious and clean. However, be careful as the keypad is sometimes recognized twice.
K
Rating: 4 out of 5
Useful solution for tourists in the city centre, however the experience is not optimal - no warning that you must book in advance, and we arrived to the door of the locker that was the nearest to our needs in Paris only to find that it is full. Had to schlepp with the luggage to another one.
D
Rating: 4 out of 5
The lock system is well made and secure. No handle on the door tho, locker needs to be pre purchased to enter
M
Rating: 4 out of 5
Good position.
Lockers not si big, but it is oj
Lockers not si big, but it is oj
H
Rating: 4 out of 5
It’s great that you can access the locker any time between 8am and 10pm, but the it took quite a lot of attempts to get the code to work. Unsure if this was because of the buttons or if the instructions weren’t clear enough.
N
Rating: 4 out of 5
Everything was ok except the fact that the handle of the front door was missing
D
Rating: 4 out of 5
We have some problems with the acess. The code fail some times.
P
Rating: 4 out of 5
Lack of hourly or half-day rates
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L
Rating: 4 out of 5
Easy ans helpful
R
Rating: 4 out of 5
Best solution.
B
Rating: 4 out of 5
Booking method was quick and easy, you receive codes via sms and email to have always them at disposal.
B
Rating: 4 out of 5
Nahe zum Bahnhof
Immer offen und günstig
Immer offen und günstig
M
Rating: 4 out of 5
It was good but number 11 locker doors couldnt close good enough, so we were little bit scared of losing our bags but it was good at the end.
A
Rating: 4 out of 5
Super easy to book and use directly on site, even without advance booking.
J
Rating: 4 out of 5
Great!
D
Rating: 4 out of 5
Está en buena ubicación, el espacio es suficiente
F
Rating: 4 out of 5
All was great, but you should put some signs were you explain how to use the lockers.
L
Rating: 2 out of 5
The opening hours are too short in the evenings, and the terms of use are misleading as to the consequences of leaving items overnight. Responsive customer service nonetheless.
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N
Rating: 4 out of 5
Quick and easy booking
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