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M
Rating: 4 out of 5
Good position.
Lockers not si big, but it is oj
Lockers not si big, but it is oj
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 992 published reviews
Summary of reviews
City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Reviews 2 and 4 stars
Reset filtersH
Rating: 4 out of 5
It’s great that you can access the locker any time between 8am and 10pm, but the it took quite a lot of attempts to get the code to work. Unsure if this was because of the buttons or if the instructions weren’t clear enough.
N
Rating: 4 out of 5
Everything was ok except the fact that the handle of the front door was missing
D
Rating: 4 out of 5
We have some problems with the acess. The code fail some times.
P
Rating: 4 out of 5
Lack of hourly or half-day rates
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L
Rating: 4 out of 5
Easy ans helpful
R
Rating: 4 out of 5
Best solution.
B
Rating: 4 out of 5
Booking method was quick and easy, you receive codes via sms and email to have always them at disposal.
B
Rating: 4 out of 5
Nahe zum Bahnhof
Immer offen und günstig
Immer offen und günstig
M
Rating: 4 out of 5
It was good but number 11 locker doors couldnt close good enough, so we were little bit scared of losing our bags but it was good at the end.
A
Rating: 4 out of 5
Super easy to book and use directly on site, even without advance booking.
J
Rating: 4 out of 5
Great!
D
Rating: 4 out of 5
Está en buena ubicación, el espacio es suficiente
F
Rating: 4 out of 5
All was great, but you should put some signs were you explain how to use the lockers.
L
Rating: 2 out of 5
The opening hours are too short in the evenings, and the terms of use are misleading as to the consequences of leaving items overnight. Responsive customer service nonetheless.
Translated reviews
N
Rating: 4 out of 5
Quick and easy booking
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O
Rating: 4 out of 5
Very easy to use but hard to find
L
Rating: 4 out of 5
Love the convenience. Would like a size description with measurements as well. Had to pay for two lockers bc my luggage would not fit after we arrived
W
Rating: 4 out of 5
Good, not complicated to understand, the code is delivered in a few clicks, however I could not choose the size of the locker and I found the service expensive if you want to leave your luggage a few hours.
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Response from CITY-LOCKER Paris
Hello Wieke and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we take your feedback into account and always strive to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
J
Rating: 4 out of 5
Very useful to have a handsfree experience in the city. Could have been closer to the main entrance.
C
Rating: 4 out of 5
Near the train station. Big locker. Two medium sized and one small sized suitcases fit in the locker. You can open as often as you want. Unfortunately you already must retourn to keep your stuff until 10 pm
D
Rating: 4 out of 5
Very good location, easy to find and access. The locker itself was clean, however, the smell inside the room was quite horrible.
X
Rating: 4 out of 5
Easy to operate.
M
Rating: 4 out of 5
Playful navigation is very practical. On-site access is easy to find.
Correct experience
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Correct experience
I
Rating: 4 out of 5
El acceso era bueno pero el local estaba un poco sucio y viejo.
N
Rating: 4 out of 5
I am satisfied. Jean Francois had been very responsive. Thank you.
Response from CITY-LOCKER Paris
Bonjour #FIRSTNAME#, Merci d'avoir utiliser notre service et de nous avoir fait votre feed back, Dans un soucis constant d'amélioration de notre qualité de service pourriez nous dire si vous avez rencontré des difficultés afin que nous puissions rectifier d'éventuels dysfonctionnements et nous améliorer. Un grand merci.
J
Rating: 4 out of 5
Thank you
M
Rating: 4 out of 5
Good!
V
Rating: 4 out of 5
It's would be perfect if The local hace a bathroom
S
Rating: 4 out of 5
Easy to operate and the location is not far from metro. However, one star minus is for the price.
T
Rating: 4 out of 5
Very easy to use with the qr-code
J
Rating: 4 out of 5
Easy-to-use site
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A
Rating: 4 out of 5
Works perfectly
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K
Rating: 4 out of 5
Easy to use
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Response from CITY-LOCKER Paris
Hello Kat Thank you for taking the time to leave a review of our service. We are sorry that we did not fully meet your expectations. More details from you about your experience would help us improve the quality of our service. Thank you for your time.
S
Rating: 4 out of 5
Einfache Buchung, unkomplizerter Zugang.
O
Rating: 4 out of 5
Ok. Ok
R
Rating: 4 out of 5
This is a good value service close to Gare Du Nord. The only negative experience I had was the short walk between the station and the storage location - not the best part of town and I would be uncomfortable doing this late at night.
F
Rating: 4 out of 5
The system (reservations, codes provided, etc.) works
P
Rating: 4 out of 5
Correu como o previsto.
Deveria estar aberto 24h.
Para o serviço prestado, é muito dinheiro, deveria ser mais barato.
Deveria estar aberto 24h.
Para o serviço prestado, é muito dinheiro, deveria ser mais barato.
M
Rating: 4 out of 5
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