English 
O
Rating: 4 out of 5
Very easy to use but hard to find
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 2 and 4 stars
Reset filtersL
Rating: 4 out of 5
Love the convenience. Would like a size description with measurements as well. Had to pay for two lockers bc my luggage would not fit after we arrived
W
Rating: 4 out of 5
Good, not complicated to understand, the code is delivered in a few clicks, however I could not choose the size of the locker and I found the service expensive if you want to leave your luggage a few hours.
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Response from CITY-LOCKER Paris
Hello Wieke and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we take your feedback into account and always strive to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
J
Rating: 4 out of 5
Very useful to have a handsfree experience in the city. Could have been closer to the main entrance.
C
Rating: 4 out of 5
Near the train station. Big locker. Two medium sized and one small sized suitcases fit in the locker. You can open as often as you want. Unfortunately you already must retourn to keep your stuff until 10 pm
D
Rating: 4 out of 5
Very good location, easy to find and access. The locker itself was clean, however, the smell inside the room was quite horrible.
X
Rating: 4 out of 5
Easy to operate.
M
Rating: 4 out of 5
Playful navigation is very practical. On-site access is easy to find.
Correct experience
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Correct experience
I
Rating: 4 out of 5
El acceso era bueno pero el local estaba un poco sucio y viejo.
N
Rating: 4 out of 5
I am satisfied. Jean Francois had been very responsive. Thank you.
Response from CITY-LOCKER Paris
Bonjour #FIRSTNAME#, Merci d'avoir utiliser notre service et de nous avoir fait votre feed back, Dans un soucis constant d'amélioration de notre qualité de service pourriez nous dire si vous avez rencontré des difficultés afin que nous puissions rectifier d'éventuels dysfonctionnements et nous améliorer. Un grand merci.
J
Rating: 4 out of 5
Thank you
M
Rating: 4 out of 5
Good!
V
Rating: 4 out of 5
It's would be perfect if The local hace a bathroom
S
Rating: 4 out of 5
Easy to operate and the location is not far from metro. However, one star minus is for the price.
T
Rating: 4 out of 5
Very easy to use with the qr-code
J
Rating: 4 out of 5
Easy-to-use site
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A
Rating: 4 out of 5
Works perfectly
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K
Rating: 4 out of 5
Easy to use
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Response from CITY-LOCKER Paris
Hello Kat Thank you for taking the time to leave a review of our service. We are sorry that we did not fully meet your expectations. More details from you about your experience would help us improve the quality of our service. Thank you for your time.
S
Rating: 4 out of 5
Einfache Buchung, unkomplizerter Zugang.
O
Rating: 4 out of 5
Ok. Ok
R
Rating: 4 out of 5
This is a good value service close to Gare Du Nord. The only negative experience I had was the short walk between the station and the storage location - not the best part of town and I would be uncomfortable doing this late at night.
F
Rating: 4 out of 5
The system (reservations, codes provided, etc.) works
P
Rating: 4 out of 5
Correu como o previsto.
Deveria estar aberto 24h.
Para o serviço prestado, é muito dinheiro, deveria ser mais barato.
Deveria estar aberto 24h.
Para o serviço prestado, é muito dinheiro, deveria ser mais barato.
M
Rating: 4 out of 5
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L
Rating: 4 out of 5
Very useful and easy to access. The door is a bit narrow and with large suitcases the place can feel cramped but it’s well maintained.
A
Rating: 4 out of 5
Muy buen lugar para guardar maletas y buen precio
K
Rating: 4 out of 5
Easy login and the box is big
P
Rating: 4 out of 5
Todo bien. Pero estaría bien que tuviera un baño
K
Rating: 4 out of 5
Super easy to book & very convenient.
S
Rating: 4 out of 5
Very good
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M
Rating: 4 out of 5
Tout s'est bien passé lors de notre location. Il faut juste être à l'aise avec l'informatique sur son téléphone et pouvoir payer avec mais très sécurisé et plutôt bien placé! Je recommande!
E
Rating: 4 out of 5
Good and easy solution! My advice: We would need more tariff plans based on baggage parking hours.
M
Rating: 4 out of 5
Good!
J
Rating: 4 out of 5
Easy ordering process!
S
Rating: 4 out of 5
Well places and easy to use
L
Rating: 4 out of 5
Advertised you could store 4 x carry on luggage bags, in reality it was it was only 2 cases.
N
Rating: 4 out of 5
the website works very well and provides all the necessary information, the location is good, but the cabinets are a little small for the price paid.
N
Rating: 4 out of 5
Front door isn't working well. Took me about 5 minutes to open, putting the right code, while Uber was waiting. Should replace the keyboard. All the rest was ok, but when you aren't able to open the main gate of the building...
J
Rating: 4 out of 5
The Citi Lockers Paris procedure was simple and there were no problem doing it.
A
Rating: 4 out of 5
Eine super Möglichkeit sein Gepäck tagsüber loszuwerden. Onlinebuchung und Nutzung haben problemlos funktioniert. Die Lage ist perfekt zu den beiden Bahnhöfen und der Metro.