Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 611 published reviews

5 9 877 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 2 and 5 stars

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Alistair L.

Published on 26/10/2023 à 02h25 following a purchase from 16/10/2023

The site was easy to navigate and gave measurements of locker size.

Alf M.

Published on 25/10/2023 à 23h09 following a purchase from 16/10/2023

Fue todo como se describió y sencillo de usar.

Anja K.

Published on 25/10/2023 à 12h07 following a purchase from 19/10/2023

Very easy and safe.

Sheeba A.

Published on 25/10/2023 à 09h58 following a purchase from 21/10/2023

Excellent support

Lindsay H.

Published on 25/10/2023 à 06h15 following a purchase from 16/10/2023

Easy, clean, straightforward, great location!

Wiktoria B.

Published on 25/10/2023 à 00h38 following a purchase from 12/10/2023

everything was okay but i think it would be easy to guess codes for other lockers

Pirjo V.

Published on 24/10/2023 à 17h40 following a purchase from 13/10/2023

The reservation was easy!

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Britta H.

Published on 24/10/2023 à 14h01 following a purchase from 09/10/2023

Very good!

Dorte Tvede F.

Published on 24/10/2023 à 12h34 following a purchase from 20/10/2023

Easy to use and felt very safe.
Had to enter the code a few times to make it work

Marcelle M.

Published on 24/10/2023 à 09h52 following a purchase from 01/10/2023

Very well located, easy and practical. Great value for money for those who arrive in Paris and already have plans for tours, but have not yet stopped by the hotel to check-in

Carolina M.

Published on 24/10/2023 à 09h52 following a purchase from 15/10/2023

Clear and effective, flawless

Jespersen H.

Published on 23/10/2023 à 21h18 following a purchase from 16/10/2023

Easy to book, find and use.

Ryan A.

Published on 23/10/2023 à 20h45 following a purchase from 19/10/2023

Central location, simple system to register in minutes and my bag was securely stored for the day. Would recommend this service.

Bert O.

Published on 23/10/2023 à 19h33 following a purchase from 16/10/2023

Heel eenvoudig om een kluisje te reserveren.

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Priscilla S.

Published on 23/10/2023 à 16h13 following a purchase from 18/09/2023

the locker works really well, the codes came on the day of booking, our bags were safely stored all day, I recommend it!

Alain A.

Published on 23/10/2023 à 14h59 following a purchase from 12/10/2023

Very easy to order.

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tetsuo N.

Published on 23/10/2023 à 12h12 following a purchase from 19/10/2023

nice

Alessia G.

Published on 23/10/2023 à 11h59 following a purchase from 19/10/2023

Comodissimo

Lovedeep B.

Published on 23/10/2023 à 04h00 following a purchase from 06/10/2023

just a normal locker, it does its job

Jacqueline L.

Published on 22/10/2023 à 22h38 following a purchase from 07/10/2023

great service, the process to pay and get the locker was quick very efficient

tom P.

Published on 22/10/2023 à 21h35 following a purchase from 18/10/2023

Easy to use, worked exactly as intended.

Georgina I.

Published on 22/10/2023 à 20h14 following a purchase from 17/10/2023

Very easy to book! The information is clear and provided right after the reservation is completed.
Easy to use and very safe! We will definitely use it again.
Also, the location is very convenient (close to the station, 5 minutes walk at most).

Yaya M.

Published on 22/10/2023 à 13h57 following a purchase from 11/10/2023

Access to this place was great, really close from Opera.

Max P.

Published on 22/10/2023 à 11h53 following a purchase from 17/10/2023

It worked perfectly. It was easy to order online.
We found the location without any problems using google maps.
The locker could hold our luggage, 3 cabin suitcases and a couple of bag packs.

Pili M.

Published on 21/10/2023 à 10h28 following a purchase from 17/10/2023

Excellent

Gerda M.

Published on 21/10/2023 à 09h50 following a purchase from 11/10/2023

Convenient. Easy to use. Clean. Safe.

Burak E.

Published on 20/10/2023 à 20h48 following a purchase from 15/10/2023

Perfect service

Jen M.

Published on 20/10/2023 à 18h04 following a purchase from 15/10/2023

great description, easy booking

Pablo L.

Published on 20/10/2023 à 16h43 following a purchase from 11/10/2023

Very good

Angelika S.

Published on 20/10/2023 à 13h15 following a purchase from 11/10/2023

good service, we shared our locker wtih another couple

Daniel C.

Published on 20/10/2023 à 10h55 following a purchase from 15/10/2023

Omg ! Super in love.

Laura D.

Published on 20/10/2023 à 10h21 following a purchase from 15/10/2023

Everything’s ok, very convenient

gavin S.

Published on 20/10/2023 à 09h32 following a purchase from 13/10/2023

Easy to use and convenient for the train stations. Felt confident that my luggage was safe

Shashankh Y.

Published on 20/10/2023 à 09h07 following a purchase from 14/10/2023

Used the city locker located in paris, very professional process

Joanne S.

Published on 20/10/2023 à 02h35 following a purchase from 26/09/2023

The locker was much smaller than we expected. The description said it could hold two suitcases and two back packs. We could barely get our two suitcases in the locker. We had to carry our backpacks with us.

Response from CITY-LOCKER Paris Published on 20/10/2023

Hello, Joanne Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments. The lockers size is : The size of the lockers is W 48 cm x H 61 cm x D 85 cm. This dimension is suitable for most large suitcases and should allow to fit up to 4 small luggages international IATA format (55 x 35 x 20 cm) or 1 big luggage and a small bag. We don't know where you find those information that t could hold two suitcases and two back packs. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team

Simon N.

Published on 19/10/2023 à 23h41 following a purchase from 09/10/2023

Easy and convenient

Alexandru H.

Published on 19/10/2023 à 18h14 following a purchase from 15/10/2023

Easy to use and intuitive

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Enrico B.

Published on 19/10/2023 à 17h27 following a purchase from 15/10/2023

Tutto ok, prenotazione rapida e servizio eccellente! Consigliato

Jordan C.

Published on 19/10/2023 à 14h31 following a purchase from 15/10/2023

The code to enter the locker didn't work. I had to try several times.

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Response from CITY-LOCKER Paris Published on 20/10/2023

Hello Jordan Thank you for taking the time to leave a review of our service. We are sorry that we did not fully meet your expectations. More details from you about your experience would help us improve the quality of our service. Thank you for your time.

Michael L.

Published on 19/10/2023 à 13h43 following a purchase from 07/10/2023

Very easy experience. There was a bit of a line to get in, but I imagine it was due to a surge of early morning travelers. Once inside we entered our reservation number with no issue and were out in two minutes.