English 
V
Rating: 5 out of 5
Great service and easy to use
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 2 and 5 stars
Reset filtersV
Rating: 5 out of 5
Good
V
Rating: 5 out of 5
It was easy and comfortable to make the reservation and payment for the locker service. Confirmation came prompt and reliable.
A
Rating: 5 out of 5
Simple and efficient
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A
Rating: 5 out of 5
Very good.
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V
Rating: 5 out of 5
Excellent service
V
Rating: 5 out of 5
Super easy and fast to book.
I booked 3 locers for my 5 bags.
Convenient location.
Easily can store 3 carry on bags in 1 locker.
Easily can open and lock multiple times.
Secured and safe.
Hope to rebook on my next visit to Paris.
I booked 3 locers for my 5 bags.
Convenient location.
Easily can store 3 carry on bags in 1 locker.
Easily can open and lock multiple times.
Secured and safe.
Hope to rebook on my next visit to Paris.
V
Rating: 5 out of 5
Very convenient and well managed.
V
Rating: 5 out of 5
facil de usar, buen precio lockers comodos
V
Rating: 5 out of 5
Perfect
V
Rating: 5 out of 5
Easy booking.
A
Rating: 5 out of 5
I wasn't aware a reservation was needed but managed to make one on the fly and the whole process was smooth and fast.
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V
Rating: 5 out of 5
Perfect
V
Rating: 5 out of 5
Great location , easy to find and communication was perfect , received a text immediately after payment giving very detailed directions and door code numbers which worked perfectly.
Great service and good value .Lockers are very big , easily fit it 4 rucksacks or other smaller type cases
Great service and good value .Lockers are very big , easily fit it 4 rucksacks or other smaller type cases
V
Rating: 5 out of 5
Supereasy to book online and one box can fit 1 big check-in luggage and 1 carry-on.
V
Rating: 5 out of 5
Good
V
Rating: 5 out of 5
Good price, good location, easy to operate
A
Rating: 5 out of 5
All clear and ok
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V
Rating: 5 out of 5
Easy to use. I felt very safe
Response from CITY-LOCKER Paris
Hello, thank you for sharing your opinion. The prices of our lockers can be found on our website and they are really reasonables. It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease down to 2 euros if you book for several days. We wish you a very good day and we hope to see you again in one of our storages very soon.
A
Rating: 5 out of 5
Meets my expectations
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V
Rating: 5 out of 5
Perfect service
V
Rating: 5 out of 5
Perfect service.
V
Rating: 5 out of 5
Molto comodo e funzionale. La stanza è inoltre riscaldata per una piccola pausa dal freddo
A
Rating: 5 out of 5
perfect, a little expensive
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V
Rating: 5 out of 5
Fast and easy to book
V
Rating: 5 out of 5
Super easy to use, excellent location
V
Rating: 5 out of 5
Easy to use and communicate with in case of problems.
A
Rating: 5 out of 5
Practical. Very easy to use. Ample space
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V
Rating: 5 out of 5
Excellent
V
Rating: 5 out of 5
It worked perfect for us. Will definitely use it again
V
Rating: 2 out of 5
Wrong information on pricing and it is way too expensive. In the website it says that it is 2€ daily, based on that I went to the place and found out that I have to pay 15€ instead. I feel tricked. And 15€ is too much.
Response from CITY-LOCKER Paris
Hello, thank you for sharing your opinion. The prices of our lockers can be found on our website and they are really reasonables. It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease down to 2 euros if you book for several days (also written on the website) We wish you a very good day and we hope to see you again in one of our storages very soon.
V
Rating: 5 out of 5
Easy and convenient to book
V
Rating: 5 out of 5
Very easy to locate and book a locker. Very secure method and was a handy way of storing our luggage due to having a flight booked later on that night which saved us having to take our luggage around with us all day whilst site-seeing.
A
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Excellent experience
V
Rating: 5 out of 5
Easy to find and very easy instructions. I felt very safe leaving my luggage here!
A
Rating: 5 out of 5
Easy access and secure locker!
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A
Rating: 5 out of 5
Excellent
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V
Rating: 5 out of 5
Very convenient.
Cheaper than other lockers, but the lockers in Paris are expensive.
They are big and hold a lot.
I wish there were more lockers in convenient places, like near bus stops.
Cheaper than other lockers, but the lockers in Paris are expensive.
They are big and hold a lot.
I wish there were more lockers in convenient places, like near bus stops.
A
Rating: 2 out of 5
That same day, I mistakenly made a reservation for the lockers at the train stations and near the Eiffel Tower. I immediately emailed to try to cancel the order. I received no reply to my request. Otherwise, the service is very practical. However, we didn't manage to enter ( first code didn't work. Fortunately, at both baggage drop-off and baggage claim, customers let us in and we were able to use the code to open the locker. As I said earlier, this is the Eifel Tower locker. OLIVIER
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Response from CITY-LOCKER Paris
Hello Olivier, Thank you for leaving your opinion after your visit to our facilities. However, we can't find any requests for refunds by e-mail, nor calls to our hotline. Could you please send us the e-mail to [email protected]? The CityLocker team wishes you a pleasant day.