English 
V
Rating: 5 out of 5
Everything as expected. Easy to use, good vigilance. Totally recommended.
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Simple and effective, nothing to complain about!
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V
Rating: 5 out of 5
Greatttt
V
Rating: 5 out of 5
Perfect
V
Rating: 5 out of 5
Excellent!
If there is a loyalty discount….fantastic🥳🥳 🤩🤩🤩
If there is a loyalty discount….fantastic🥳🥳 🤩🤩🤩
V
Rating: 5 out of 5
super easy and comfortable
A
Rating: 5 out of 5
Simple and efficient
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V
Rating: 5 out of 5
It’s easy to use, well designed and organized
A
Rating: 5 out of 5
The website and sign-up were easy. Don't remember how long it took to provide the access codes. But I enrolled the night before just to be sure.
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V
Rating: 5 out of 5
Hay que tener la precaucione de reservar, porque cuando fuimos con nuestro locker reservado una chica ya no pudo tener un locker, estaban todos ocupados. Por lo demás: un servicio genial!
V
Rating: 5 out of 5
So incredibly easy to use. A great way to buffer between flights and check in times for rentals.
V
Rating: 5 out of 5
the site was very easy to use and to book the lockers. The location of this particular facility was clearly marked when we made the reservation.
V
Rating: 5 out of 5
We reserved a locker a few months in advance and it was easy & hassle free.
V
Rating: 5 out of 5
Good!
V
Rating: 2 out of 5
I had no problems making the reservation, but when I needed they to help me bc my locker had problems, the guy who attended the call was really really rude and had me waiting around half hour for a code.
Response from CITY-LOCKER Paris
Hello thank you for your message. We would like to clarify: you contacted the hotline because you could not enter your code to open your locker, it did not last 30 min as you indicate but much less because you stayed 3 min in the room. so our customer service helped you quickly as a reminder, our hotline is available from 8 a.m. to 10 p.m. 7 days a week
V
Rating: 5 out of 5
Superior
V
Rating: 5 out of 5
Easy to use website and instructions
V
Rating: 5 out of 5
easy to use a great service when travelling
V
Rating: 5 out of 5
Great location close to the station. Easy to book and to access and plenty of space in each locker.
A
Rating: 5 out of 5
Booking procedure was relatively fast and simple.
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V
Rating: 5 out of 5
Excellent option in the city.
V
Rating: 5 out of 5
We used the lockers after we had checked out of our accommodation. The location was excellent and the lockers were clean and a good size. When I booked online, I got a confirmation email straight away and the access details were clear and easy to follow.
Would definitely use again
Would definitely use again
V
Rating: 5 out of 5
Easy to book, good location, pay for the space and not for the number of bags.
A
Rating: 5 out of 5
Good location and large lockers - I put 2 large bags in with no problem. No problem at all
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A
Rating: 5 out of 5
Excellent first experience of this service!
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V
Rating: 5 out of 5
Hat alles super einfach funktioniert!!!!
A
Rating: 5 out of 5
very practical
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V
Rating: 2 out of 5
Ordering was very easy and straight forward.
Location is quite rocked down and needs renovation.
No warning of stairs from gare de l‘est which is highly annoying
Location is quite rocked down and needs renovation.
No warning of stairs from gare de l‘est which is highly annoying
Response from CITY-LOCKER Paris
Thank you for your message. we would like to reassure the customers who will read your message, the room is on the ground floor in the street, there are no stairs to access the room and the lockers. The photos of the location are available to everyone and prove it.
V
Rating: 5 out of 5
Convenient
A
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Easy to use and pay for. We received an instant message and an email with the codes for the door and lockers. Perfect size for our luggage.
V
Rating: 5 out of 5
Very easy to use. Location was central and clean. Luggage was placed in single lockers that stayed locked (not backroom of a store or hotel) with a code that only I had. I felt this was a very safe and convenient luggage locker.
V
Rating: 5 out of 5
Tutto perfetto
V
Rating: 5 out of 5
It was all online. Easy, prompt and very convenient. I would use it again and recommend to friends and family when they visit Paris.
V
Rating: 5 out of 5
Easy to find and to use. No problem at all! Everything went great.
V
Rating: 5 out of 5
This worked perfectly to hold our bags as wwe toured the Citi of Paris before our AirBnB arrival time. Thanks!
A
Rating: 5 out of 5
Very conveniently located, responsive and competent team
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V
Rating: 5 out of 5
Easy to navigate, easy to book! After booking I needed to make a change to add a day at the front end (not extend), and the used the contact on the email I received. Once I explained what I needed, Benoit got it done quickly and efficiently. Bravo!
V
Rating: 5 out of 5
Works great inspite of my fear!
V
Rating: 5 out of 5
Gréât and efficient !