English 
V
Rating: 5 out of 5
Very easy to book. Super convenient and easy to store our luggage. Would definitely use again!
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 2 and 5 stars
Reset filtersV
Rating: 2 out of 5
They have an hotline, where no one answer when needed.
Response from CITY-LOCKER Paris
Hello and thank you for your message. our hotline is available from 8 a.m. to 10 p.m. every day. in case people are online we send you a text to ask you how to help you. you just have to answer it to get your answer ;)
V
Rating: 5 out of 5
Super easy! A life saver for us when we had to check out early but didn’t leave until the evening. Clean, secure, all the good things
A
Rating: 5 out of 5
Perfect
Translated reviews
V
Rating: 5 out of 5
Very good. The on-line experience was clear, simple to follow and making a reservation was a cinch. It all had some positive reviews which made us first time users select this from the competition which was listed ahead of City Locker.
A
Rating: 5 out of 5
Very practical.
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V
Rating: 5 out of 5
Easy to use, Login via Google Account Smart, Little Time Delay After Order
V
Rating: 5 out of 5
Easy to book and access lockers. Super simple!
V
Rating: 5 out of 5
Great service,just £10 all day safe locking service,thank you
A
Rating: 5 out of 5
Top!
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V
Rating: 2 out of 5
I took the money for 24 hours), but I only used it for 4 hours (2 boxes). and the money was not returned
A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
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V
Rating: 5 out of 5
Excellent service, central, safe
V
Rating: 5 out of 5
Really simple process, no issues, secure and good location if getting the train to CDG airport.
V
Rating: 5 out of 5
Great idea, easy to Use and convenient.
V
Rating: 5 out of 5
Easy to use, easy to find
V
Rating: 5 out of 5
It was easy, convenient, and inexpensive to use the rental lockers. I am pleased with my experience.
A
Rating: 5 out of 5
Good service. Very practical!
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A
Rating: 2 out of 5
DO NOT book in advance, wait until the last minute. This service is designed for travelers, BUT it is not possible to change or modify any booking made... While trips change due to unforeseen events, delays, etc. Our site should clearly state that all bookings are definitive, and not just by looking in the terms and conditions. Even their FAQ doesn't make this clear.
Translated reviews
Response from CITY-LOCKER Paris
Hello and thank you for your feedback. We advise you to make a reservation to make sure you have enough space as the lockers are often full. We are sorry that your trip had to be cancelled. Have you contacted our customer service? Your trip is scheduled for 1 week from now. Our customer service is available every day from 8am to 10pm to answer your questions.
V
Rating: 5 out of 5
Quite convenient.
V
Rating: 5 out of 5
Very easy to use
V
Rating: 5 out of 5
Safe place and easy to use. Totally recommend it to enjoy the city without your luggage.
The lockers have planty of space, fitting 3 bags (airplane cabin size) and some back pack.
The lockers have planty of space, fitting 3 bags (airplane cabin size) and some back pack.
A
Rating: 5 out of 5
It was easy to make the reservation
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V
Rating: 5 out of 5
So easy to use - book online - get the codes by email - open the door and put the bag in the locker. A great service.
V
Rating: 5 out of 5
nice . close to the stations. the lockers are large.
V
Rating: 5 out of 5
Easy to find and clear instructions for use. We had a great day NOT worrying about or walking around with our luggage!
A
Rating: 5 out of 5
Everything was okey! Good service
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V
Rating: 5 out of 5
Very comfortable solution to luggage keeping. The instructions were clear. We came back to the lockers several times during the day.
V
Rating: 5 out of 5
Great service! Recommended. Good location, near the train station to CDG Airport and Metro (Saint Michele-Notre Dame).
V
Rating: 5 out of 5
Great service! Quick and very seamless online booking
V
Rating: 5 out of 5
Easy in use.
V
Rating: 5 out of 5
The location was great for Chatelet and the locker was more than big enough for our 3 carry-on suitcases and would have fit larger suitcases if we needed. We had an issue accessing the lock up with our code but were able to text to get it sorted as soon as possible so there was no major delay.
A
Rating: 5 out of 5
Perfect from a logistical point of view, but a little expensive compared to SNCF station lockers.
Translated reviews
V
Rating: 5 out of 5
Convenient and easy to use!
V
Rating: 5 out of 5
Ottimo, facile e veloce! Lo riutilizzerò!
V
Rating: 5 out of 5
Simple and easy to use. An exceptional good help to any traveler.
V
Rating: 5 out of 5
Excellent!
A
Rating: 5 out of 5
The site is very easy and intuitive to use, well maintained and the map with the city lockers is really great!
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A
Rating: 5 out of 5
It was so easy and such a relief as it meant we had a whole day without bags. Great idea!
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V
Rating: 5 out of 5
Easy to book. Excellent service.